Public Tickets
gregmurch
Remove query strings from static resourcesClosed
TheGem (WPBakery)
Updated December 7, 2017 at 7:31am
2
Most recent comment from Oliver:Hi, sorry, no. We recommend to use W3-total cache plugin, enable page cache, browser cache, mini fire of CSS and js.
https://tah.wordpress.org/plugins/w3-total-cache/
Jennifer
Background-Position: TopClosed
TheGem (WPBakery)
Updated December 6, 2017 at 1:14pm
10
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
cassierachel
Mobile Responsive IssuesClosed
TheGem (WPBakery)
Updated December 6, 2017 at 11:24am
9
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
Bulkhub
Theme and plugin updateClosed
TheGem (WPBakery)
Updated December 6, 2017 at 8:29am
5
Most recent comment from Oliver:Hi,Pls. wait a bit, soon we'll upload it to our repository.
ENtemplates
TopArea opacityClosed
TheGem (WPBakery)
Updated December 5, 2017 at 2:26pm
6
Most recent comment from Oliver:Css example:
.top-area .socials-item-icon:hover {
color: #000;
}
.top-area .socials-item-icon.linkedin:hover {
color: #ccc;
}
Radek
FooterClosed
TheGem (WPBakery)
Updated December 5, 2017 at 2:19pm
8
Most recent comment from Oliver:Welcome!
atosaa
Payment GatewayClosed
TheGem (WPBakery)
Updated December 5, 2017 at 12:21pm
3
Most recent comment from [deleted]:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Jonathan Ley
Can't install Visual ComposerClosed
TheGem (WPBakery)
Updated December 4, 2017 at 7:56pm
5
Most recent comment from Jonathan Ley:PS: I looked into this a bit further. I manually deleted the previous installation at /wp-content/js_composer/ via FTP. Then, re-installed. It seems to have worked this time. A couple notes for othe ...
Pompoen
Woocommerce: change number of related productsClosed
TheGem (WPBakery)
Updated December 4, 2017 at 2:58pm
4
Most recent comment from [deleted]:You need to use code like this:
function thegem_child_woocommerce_output_related_products_args($args) {
$args['posts_per_page'] = 4;
$args['columns'] = 4;
return $args;
}
...
Radek
MenuClosed
TheGem (WPBakery)
Updated December 4, 2017 at 1:26pm
4
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
valmustechnology
Posts Date on TitleClosed
TheGem (WPBakery)
Updated December 4, 2017 at 12:49pm
4
Most recent comment from Oliver:HI!You need to set "Hide date in the title" in the shortcode settings.
Walnyera
The Gem Product GridClosed
TheGem (WPBakery)
Updated December 4, 2017 at 12:06pm
4
Most recent comment from Oliver:Welcome!
emir
I can't to import DEMO OR PAGESClosed
TheGem (WPBakery)
Updated December 4, 2017 at 10:51am
5
Most recent comment from [deleted]:Hi,I can't enter to your admin area. I see an error. Please check you php configuration and our requirements.Recommended PHP Settings
Pedro Escobar
how can you modify the line break of a text?Closed
TheGem (WPBakery)
Updated December 4, 2017 at 9:58am
6
Most recent comment from Oliver:Welcome!
ricardo
Color change does not workClosed
TheGem (WPBakery)
Updated December 4, 2017 at 9:40am
10
Most recent comment from Sergio:Hi, elmariachi5150
Could you create a separate ticket and add screenshots to each problem.