Public Tickets
Jeff
initial theme uploadClosed
Activation Problems in TheGem Theme.
Updated August 3, 2023 at 6:23am
2
Most recent comment from Oliver:Hi,Sorry for delay, please see docs:https://docs.codex-themes.com/article/296-installing-thegem-in-wordpress-admin
Previsha
Form modalClosed
TheGem (WPBakery)
Updated August 1, 2023 at 12:59pm
2
Most recent comment from Oliver:Hi,Please take a look:https://docs.codex-themes.com/category/189-popups-builder
Julián Jiménez
I can't update the themeClosed
Activation Problems in TheGem Theme.
Updated August 1, 2023 at 9:02am
2
Most recent comment from Oliver:Hi,
take a look:
https://docs.codex-themes.com/article/295-license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login ...
Kastriot Mirena
TheGem Error in the CartClosed
TheGem (WPBakery)
Updated July 31, 2023 at 10:12am
2
Most recent comment from Oliver:Hi,
Replied in the ticket
Michael Kelleher
woocommerce add-onClosed
TheGem (WPBakery)
Updated July 30, 2023 at 4:10pm
4
Most recent comment from Oliver:You are welcome!
7finscreative
Theme OptionClosed
TheGem (WPBakery)
Updated July 27, 2023 at 5:53am
2
Most recent comment from Oliver:Hi,Please take a look:https://docs.codex-themes.com/article/619-how-to-switch-from-wpbakery-to-elementor
Gilles Papon
TooltipsClosed
TheGem(Elementor)
Updated July 26, 2023 at 11:51am
6
Most recent comment from Oliver:Welcome!
ora-web
Revs problemClosed
TheGem(Elementor)
Updated July 25, 2023 at 6:37am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
Max
LicenseClosed
TheGem(Elementor)
Updated July 25, 2023 at 6:18am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposit ...
tonyc81
colour changeClosed
Cryption
Updated July 24, 2023 at 6:11am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access? I need to see your settings
inkyd
Remove Size Guide ButtonClosed
TheGem (WPBakery)
Updated July 24, 2023 at 6:10am
4
Most recent comment from Oliver:You're welcome!
Juliana
WPBakery not showing on Wordpress in published statusClosed
Activation Problems in TheGem Theme.
Updated July 21, 2023 at 6:27am
2
Most recent comment from Oliver:HI,Sorry for delay, can you provide wp-admin access? I'll check it out
huseyin
change domain nameClosed
TheGem(Elementor)
Updated July 20, 2023 at 12:59pm
3
Most recent comment from Oliver:Ok, thank you for letting know
benkia365
attributesClosed
TheGem(Elementor)
Updated July 19, 2023 at 6:17pm
2
Most recent comment from Oliver:Hi, kindly check https://docs.codex-themes.com/article/290-color-swatches
ora-web
Mouse scrollerClosed
TheGem(Elementor)
Updated July 18, 2023 at 7:41am
2
Most recent comment from Oliver:Hi,
This button located in the RevoSlider, in the Global Layers, take a look:
https://www.sliderrevolution.com/documentation/global-layers/