Public Tickets
Lauren
Unable to Change Page URLClosed
TheGem(Elementor)
Updated August 25, 2023 at 6:47am
2
Most recent comment from Oliver:Hi,Please take a look:https://www.wpbeginner.com/wp-tutorials/how-to-create-custom-permalinks-in-wordpress/
SamuelLyons
Darkening Page Title HeaderClosed
TheGem(Elementor)
Updated August 25, 2023 at 6:43am
2
Most recent comment from Oliver:Hi,It looks like some extension is trying to translate it, can you disable all extensions and see if the problem persists?
kerawelt
DropcapsClosed
TheGem(Elementor)
Updated August 24, 2023 at 6:40am
6
Most recent comment from Oliver:You are very welcome! Thank you for your great review!
el_sercho
Can´t edit on elementorClosed
TheGem(Elementor)
Updated August 24, 2023 at 6:26am
4
Most recent comment from Oliver:You're welcome!
resshaheen
cart product countClosed
TheGem(Elementor)
Updated August 24, 2023 at 6:24am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
kerawelt
DemoClosed
TheGem(Elementor)
Updated August 23, 2023 at 5:02pm
2
Most recent comment from Oliver:Hi, this demo is the main preview which you can see here: https://codex-themes.com/thegem/wordpress-woocommerce-theme/
Segun Oloye
There has been a critical error on this website.Closed
TheGem(Elementor)
Updated August 23, 2023 at 6:56am
3
Most recent comment from Oliver:Hi,Replied there.
skullmonkey
Stop truncate on Portfolio titlesClosed
TheGem(Elementor)
Updated August 22, 2023 at 5:27pm
3
Most recent comment from Oliver:Thank you for letting us know.
lotosforming
we can't update Slider Revolution and LayerSliderndClosed
TheGem (WPBakery)
Updated August 22, 2023 at 10:16am
4
Most recent comment from Oliver:You're welcome!
Gilles Papon
association of photo to a URLClosed
TheGem(Elementor)
Updated August 20, 2023 at 8:07am
4
Most recent comment from Oliver:You are welcome!
el_sercho
CODE INVALID and information editClosed
TheGem(Elementor)
Updated August 20, 2023 at 7:36am
2
Most recent comment from Oliver:Hi, please try now, the activation should be working. Please ensure you don't have any other activations of this purchase code, otherwise this will not work. Regarding the contact data in top ar ...
modraj
Activation CodeClosed
Activation Problems in TheGem Theme.
Updated August 20, 2023 at 7:26am
2
Most recent comment from Oliver:Hi, sure, simply use TheGem license manager to manage your licenses and activations as described here https://docs.codex-themes.com/article/295-license-terms
peifferwolf
Bottom footerClosed
TheGem (WPBakery)
Updated August 19, 2023 at 6:05am
2
Most recent comment from Oliver:Hi, kindly check this article: https://docs.codex-themes.com/article/612-my-changes-in-theme-options-are-not-being-applied-to-some-pages-posts-why
peifferwolf
Footer missing on hjomepageClosed
TheGem (WPBakery)
Updated August 18, 2023 at 5:47pm
3
Most recent comment from Oliver:Hi, thank you for letting me know, you are very welcome!
frg004
IconsClosed
TheGem (WPBakery)
Updated August 18, 2023 at 7:11am
2
Most recent comment from Oliver:HI!
Add this one:
#pourquoinous .vc_tta-title-text {
display: inline;
}