Public Tickets
Paradays
subdomainClosed
TheGem(Elementor)
Updated June 9, 2023 at 6:08am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website but I' ...
creative11
Unable to change font fizeClosed
TheGem (WPBakery)
Updated June 7, 2023 at 6:43am
12
Most recent comment from Oliver:HI,Take a look:https://prnt.sc/BCPOdZBGqc6t
vetliferelief
Elementor not includedClosed
TheGem(Elementor)
Updated June 7, 2023 at 6:05am
3
Most recent comment from Oliver:Hi,Ok, thank you for letting know
Silvia
WebsitesClosed
TheGem(Elementor)
Updated June 6, 2023 at 7:01am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
JimiLesPol
Difficulty in istalling the Demo contentClosed
TheGem(Elementor)
Updated June 5, 2023 at 12:38pm
4
Most recent comment from Oliver:Hi Eduardo,please create a new ticket and provide there wp-admin and FTP access, we'll check it out
ranjudhk
Where is the documentationClosed
TheGem(Elementor)
Updated June 5, 2023 at 12:00pm
4
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
Alexander
Content change in ElementClosed
TheGem(Elementor)
Updated June 5, 2023 at 5:42am
6
Most recent comment from Oliver:You're welcome!
Emanuele Pomini
WPBakery Page Builder update failureClosed
TheGem (WPBakery)
Updated June 5, 2023 at 5:36am
2
Most recent comment from Oliver:Hi,please wait a bit, we're testing it on compatibility with the theme, today will be updated in our repository.
estocolmoman
retardo de animacionesClosed
TheGem(Elementor)
Updated June 4, 2023 at 8:19am
4
Most recent comment from Oliver:Hola, ¿puede proporcionar el enlace con el ejemplo de la animación y sus detalles de acceso de wp-admin para que podamos verificarlo?
Marine
Questions after updateClosed
TheGem(Elementor)
Updated June 4, 2023 at 8:10am
10
Most recent comment from Oliver:Hi, thank you for letting me know.
Pekay06
Doubled BreadcrumbsClosed
TheGem (WPBakery)
Updated June 3, 2023 at 9:30am
2
Most recent comment from Oliver:Hi, you can disable it in Theme Options -> Single Pages -> Product Page https://prnt.sc/P01zI8s0fgxu
christa575
WP BakeryClosed
TheGem (WPBakery)
Updated June 3, 2023 at 7:35am
4
Most recent comment from Oliver:Hi Ted, yes, it is true: WPBakery is already included in TheGem as a bundled plugin (kindly check here https://docs.codex-themes.com/article/300-installing-plugins ), there is no need to purchase t ...
Hed
Slider Element / Plugin for contentClosed
TheGem(Elementor)
Updated June 2, 2023 at 9:29am
4
Most recent comment from Oliver:HI,You can use portfolio slider with the like type, take a look:https://docs.codex-themes.com/article/500-how-to-show-video-project-gallery-or-animated-gif-in-portfolio-grids-listings
larby2
Slow SupportClosed
TheGem(Elementor)
Updated June 2, 2023 at 8:50am
2
Most recent comment from Oliver:Hi,Sorry for delay, replied in the ticket
Fred
Woocommerce FilterClosed
TheGem (WPBakery)
Updated June 2, 2023 at 6:13am
2
Most recent comment from Oliver:Hi Fred, no need to install any third-party plugins for this as TheGem has a very flexible and powerful AJAX product filters, kindly check this demos: https://codex-themes.com/thegem/shop/https://co ...