Public Tickets
Kukharewa G
translation into Ukrainian for the elementClosed
TheGem(Elementor)
Updated August 5, 2023 at 8:27am
4
Most recent comment from Oliver:You are welcome!
ACQUIP
How can I remove the header/menu for this pageClosed
TheGem (WPBakery)
Updated August 3, 2023 at 7:08pm
3
Most recent comment from contenantsdurabac:oupss. some mistake
seema
Issue with activation keyClosed
Activation Problems in TheGem Theme.
Updated August 3, 2023 at 12:19pm
6
Most recent comment from Oliver:please provide your site URL
Previsha
Image hoverClosed
TheGem (WPBakery)
Updated August 3, 2023 at 8:18am
3
Most recent comment from Oliver:Or try to add this code:
document.addEventListener("DOMContentLoaded", function() {
const images = document.querySelectorAll("img");
images.forEach(image => {
image.addEventListener("m ...
Jerad Barbot
Button to open a galleryClosed
TheGem (WPBakery)
Updated August 3, 2023 at 7:11am
2
Most recent comment from Oliver:Hi,Use PopUp builder to make it, take a look:https://docs.codex-themes.com/category/189-popups-builder
zanetheron
Inner Page Menu not showingClosed
TheGem(Elementor)
Updated August 3, 2023 at 6:50am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access?
ameer
URL CHANGING ISSUEClosed
TheGem (WPBakery)
Updated August 3, 2023 at 6:23am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
Jeff
initial theme uploadClosed
Activation Problems in TheGem Theme.
Updated August 3, 2023 at 6:23am
2
Most recent comment from Oliver:Hi,Sorry for delay, please see docs:https://docs.codex-themes.com/article/296-installing-thegem-in-wordpress-admin
Previsha
Form modalClosed
TheGem (WPBakery)
Updated August 1, 2023 at 12:59pm
2
Most recent comment from Oliver:Hi,Please take a look:https://docs.codex-themes.com/category/189-popups-builder
Julián Jiménez
I can't update the themeClosed
Activation Problems in TheGem Theme.
Updated August 1, 2023 at 9:02am
2
Most recent comment from Oliver:Hi,
take a look:
https://docs.codex-themes.com/article/295-license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login ...
Kastriot Mirena
TheGem Error in the CartClosed
TheGem (WPBakery)
Updated July 31, 2023 at 10:12am
2
Most recent comment from Oliver:Hi,
Replied in the ticket
Michael Kelleher
woocommerce add-onClosed
TheGem (WPBakery)
Updated July 30, 2023 at 4:10pm
4
Most recent comment from Oliver:You are welcome!
7finscreative
Theme OptionClosed
TheGem (WPBakery)
Updated July 27, 2023 at 5:53am
2
Most recent comment from Oliver:Hi,Please take a look:https://docs.codex-themes.com/article/619-how-to-switch-from-wpbakery-to-elementor
Gilles Papon
TooltipsClosed
TheGem(Elementor)
Updated July 26, 2023 at 11:51am
6
Most recent comment from Oliver:Welcome!
ora-web
Revs problemClosed
TheGem(Elementor)
Updated July 25, 2023 at 6:37am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?