Public Tickets
Phyllis
Demo SiteClosed
TheGem(Elementor)
Updated June 30, 2023 at 7:03am
2
Most recent comment from Oliver:Hi,
if you wish to replicate our preview website on your own domain, kindly proceed as follows:
1. Create a WordPress multisite network on your domain (read more https://www.wpbeginner.com/wp-tuto ...
TeachThemtoTravel
Photo of Woman - Can't Figure Out Where to Change and UpdateClosed
TheGem (WPBakery)
Updated June 28, 2023 at 7:59pm
4
Most recent comment from Oliver:You are welcome!
carotag
Colors etc ...Closed
TheGem(Elementor)
Updated June 28, 2023 at 7:20pm
2
Most recent comment from Oliver:Hi, it seems to be a cache issue. If you make some changes in Theme Options and after saving this changes it is not visible on frontend, it means you have some caching plugin preventing you to see cha ...
benkia365
quantityClosed
TheGem(Elementor)
Updated June 28, 2023 at 6:22am
4
Most recent comment from Oliver:Ok, thank you for letting know
aledelpu
menu items borderClosed
TheGem(Elementor)
Updated June 27, 2023 at 9:38am
4
Most recent comment from Oliver:Welcome!
PQSDurham412
Contact Form 7 buttonClosed
TheGem (WPBakery)
Updated June 27, 2023 at 6:22am
6
Most recent comment from Oliver:Welcome!
Tuckernator
Header Template not showing on PagesClosed
TheGem(Elementor)
Updated June 26, 2023 at 4:07pm
2
Most recent comment from Oliver:Hi, kindly check this https://docs.codex-themes.com/article/612-my-changes-in-theme-options-are-not-being-applied-to-some-pages-posts-why
Gilles Papon
Right and left menu marginClosed
TheGem(Elementor)
Updated June 26, 2023 at 11:32am
6
Most recent comment from Oliver:Welcome!
giuseppedb
Horizontal scroll doesn't workClosed
TheGem (WPBakery)
Updated June 26, 2023 at 6:35am
2
Most recent comment from Oliver:HI,Should be fixed, can you check?
Victor
Activation ErrorClosed
TheGem(Elementor)
Updated June 25, 2023 at 7:28am
2
Most recent comment from Oliver:Hi Victor, please kindly follow the staging domain naming rules described in our documentation https://docs.codex-themes.com/article/295-license-terms . Otherwise TheGem license manager thinks that ...
Drouminex
WP Dashboard Post/Page Title in UppercaseClosed
TheGem(Elementor)
Updated June 23, 2023 at 8:28am
11
Most recent comment from Oliver:In this case all is ok, nothing will be lost.
cmariyan
Layerslider updateClosed
TheGem(Elementor)
Updated June 23, 2023 at 6:07am
2
Most recent comment from Oliver:Hi!
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: for ensuring the highest quality of working as ...
jmadeptdesigns
Top MenuClosed
TheGem (WPBakery)
Updated June 22, 2023 at 6:41am
4
Most recent comment from Oliver:You're welcome!
Matthew Griffin
padding on mobileClosed
TheGem (WPBakery)
Updated June 20, 2023 at 12:37pm
4
Most recent comment from Oliver:Add any class to the text box, for example mobile-margin and this CSS code:
@media screen and (max-width: 767px) {
.mobile-margin .thegem-vc-text {
margin-right: 0 !important;
}
}
indigoross
WPRocket wont installClosed
TheGem(Elementor)
Updated June 20, 2023 at 6:49am
3
Most recent comment from Oliver:You are welcome!