Public Tickets
ramiroquai
menuClosed
TheGem (WPBakery)
Updated November 28, 2016 at 11:02am
6
Most recent comment from Oliver:Hi, pls. provide more details with screenshots, what you need to do.
michelimarco
Change timeline colorClosed
TheGem (WPBakery)
Updated November 26, 2016 at 10:34pm
3
Most recent comment from michelimarco:Thank you Gregor, you were very helpful!
guikate
automatic Updates from backend via plugin?Closed
Codeus
Updated November 25, 2016 at 6:49pm
2
Most recent comment from [deleted]:Hi,All plugins have automatic update. Free plugins is updated from wordpress plugin repository, paid and our plugins is updated from our server. TheGem theme you need to update manually.
BDS
single product pageClosed
TheGem (WPBakery)
Updated November 25, 2016 at 1:06pm
10
Most recent comment from erecske:It works. Thank you!
fatech
Override files in Child Theme /inc/Closed
TheGem (WPBakery)
Updated November 24, 2016 at 11:25am
2
Most recent comment from Oliver:HI!There are system php functions in /inc/ folder. It's not templates. They will not work with theme.
JOUH
Footer Widget not alighingClosed
TheGem (WPBakery)
Updated November 23, 2016 at 9:35pm
4
Most recent comment from JOUH:ok i found source of the problemI have a 4k monitor; 3840 * 2160 resin Windows 10, when the display scaling is set to 154%= problem with the footerWhen is set to 150%: no problrmSo not a big problem, ...
miam00
Search results pageClosed
TheGem (WPBakery)
Updated November 23, 2016 at 4:42pm
3
Most recent comment from miam00:THank you, much appreciated
Nazmi Hares
WooCommerceClosed
TheGem (WPBakery)
Updated November 23, 2016 at 3:14pm
6
Most recent comment from [deleted]:Again
harydas
gem's Shortcodes on WYSIWYG EditorClosed
TheGem (WPBakery)
Updated November 23, 2016 at 2:35pm
2
Most recent comment from Oliver:HI!Sorry, I think it's not possible to work with gem without visual composer. We have tons of settings in each shotrocode. In any case if you need to put html in text block pls. use text mode ( ...
blaricom
How do you update Slider Revolution plugin?Closed
TheGem (WPBakery)
Updated November 22, 2016 at 11:45am
2
Most recent comment from Oliver:HI!pls. wait some time soon we'll add it to our repository.
administration_hopeparis
search optionClosed
TheGem (WPBakery)
Updated November 21, 2016 at 9:20pm
5
Most recent comment from administration_hopeparis:The plugin seems working thanks
PepProduction
Testemony without photoClosed
TheGem (WPBakery)
Updated November 21, 2016 at 6:38pm
2
Most recent comment from Oliver:HI!
pls. use following css:
.gem-testimonial-image {
display: none !important;
}
dbelousov
Top level menuClosed
TheGem (WPBakery)
Updated November 21, 2016 at 4:41pm
4
Most recent comment from dbelousov:Actually, I have sorted it out, do not worry responding :) Thanks!
dreameng2013
PreloaderClosed
TheGem (WPBakery)
Updated November 21, 2016 at 4:10pm
2
Most recent comment from [deleted]:Do you want to change page or block preloader?
zarmongroup2018
Unable to install template Closed
TheGem (WPBakery)
Updated November 21, 2016 at 3:23pm
2
Most recent comment from Oliver:HI!pls. share the wp-admin and ftp access, we'll check. (I made this ticket private)