Public Tickets
ysffaydn
Logo/Image QualityClosed
TheGem(Elementor)
Updated September 26, 2022 at 8:06am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access?
Mary
Hover boxesClosed
TheGem (WPBakery)
Updated September 26, 2022 at 7:11am
6
Most recent comment from Oliver:I need to see your setting to give you hints..
imconsulting
Error trying to change Theme Fonts from OptionsClosed
TheGem(Elementor)
Updated September 22, 2022 at 1:32pm
5
Most recent comment from Oliver:By the way I deactivated plugin SiteGround Optimizer, it should be disabled till the site will be ready, otherwise, you should clean the cache after any change on the site.
mccauley1234 McCauley
Issues with website not workingClosed
Activation Problems in TheGem Theme.
Updated September 19, 2022 at 11:10am
13
Most recent comment from Oliver:HI,Sorry, at the moment we are working on theme's update in this concern, this will take a while. Don't worry, everything will work without problems. Templates will be updated in the next th ...
DeepBlueWork
Problem, copy to clipboard on mobileClosed
Cryption
Updated September 19, 2022 at 10:36am
4
Most recent comment from Oliver:Welcome!
imconsulting
The dark background options of the menus and top area of the theme do not workClosed
TheGem(Elementor)
Updated September 16, 2022 at 12:12pm
2
Most recent comment from Oliver:HI!
CSS example:
.header-layout-fullwidth_hamburger #primary-menu.no-responsive,
#thegem-perspective .perspective-navigation:not(.responsive),
#page.vertical-header #site-header-wrapper, .vertical- ...
Alejandro
How can change portfolio module to see the full text of the titleClosed
TheGem (WPBakery)
Updated September 15, 2022 at 7:15am
4
Most recent comment from Oliver:Welcome!
lscit
Responsive TypoClosed
TheGem(Elementor)
Updated September 13, 2022 at 7:10am
2
Most recent comment from Oliver:Hi,Can you give me link to your site?
Cristian Jose Briones Maira
updates and licenseClosed
TheGem(Elementor)
Updated September 13, 2022 at 6:50am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
moncef ezzougary
THEMEClosed
TheGem(Elementor)
Updated September 8, 2022 at 6:52am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin and FTP access?
leandram
custom cssClosed
TheGem(Elementor)
Updated September 5, 2022 at 11:30am
2
Most recent comment from Oliver:HI,Can you give me link to your site?
ramstudio1
Feature request. Add different logo file for mobile version.Closed
TheGem(Elementor)
Updated September 5, 2022 at 11:26am
2
Most recent comment from Oliver:Hi,Sorry for delay, you can use header builder and make it in few clicks, take a look:https://codex-themes.com/thegem/documentation/header-builder/
airvay33
Sub menus SidebarClosed
TheGem(Elementor)
Updated September 5, 2022 at 9:20am
2
Most recent comment from Oliver:Hi,Sorry, we don't have such feature in the theme from the box, try to look third-party plugins.
Alejandro
How can change the slug of Portflio in other languajeClosed
TheGem (WPBakery)
Updated September 2, 2022 at 11:48am
2
Most recent comment from Oliver:HI,
You can change it in the theme options, here:
https://screenrec.com/share/RqPSo8aA30But there can be only 1 lang, it's not possible to change slug depending on the site language.
themenscenter
elementor versionClosed
TheGem(Elementor)
Updated August 31, 2022 at 10:30am
4
Most recent comment from Oliver:Ok, thank you for letting know