Public Tickets
ledaingu
How to remove image link in client gridClosed
TheGem (WPBakery)
Updated May 24, 2022 at 6:55am
2
Most recent comment from Oliver:HI,Can you provide wp-admin and FTP access?
Dtoriop
Color change boxClosed
TheGem (WPBakery)
Updated May 20, 2022 at 11:37am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access?
melindaelaine
Can I get rid of these icon links on hover?Closed
TheGem(Elementor)
Updated May 20, 2022 at 8:36am
2
Most recent comment from Oliver:HI,What portfolio style are you using?
Charshow2016
Font AwesomeClosed
TheGem (WPBakery)
Updated May 19, 2022 at 1:33pm
2
Most recent comment from Oliver:Hi,Take a look:Adding your own icons
andras
Title are on mobileClosed
TheGem (WPBakery)
Updated May 19, 2022 at 11:25am
7
Most recent comment from Oliver:Yes, sure, check flex options and example in docs
Alejandro
How can to see the categories block (backend wordpress side)Closed
TheGem (WPBakery)
Updated May 18, 2022 at 1:04pm
2
Most recent comment from Oliver:Hi,Try this plugin:https://wordpress.org/plugins/ultimate-category-excluder/
pav purewal
demo content installClosed
Activation Problems in TheGem Theme.
Updated May 18, 2022 at 8:41am
3
Most recent comment from Oliver:Hi,
Can you provide your license code to verify your purchase?
STLChangeFTF
Boxes Text BreakingClosed
TheGem(Elementor)
Updated May 18, 2022 at 6:50am
6
Most recent comment from Oliver:Ok, thank you for letting know
Daniel Tarka
Again my website stopped working again. (URGENT)Closed
TheGem (WPBakery)
Updated May 17, 2022 at 10:38am
16
Most recent comment from Daniel Tarka:Ok. I will let you know.Many thanks,Daniel
lkmweb
ErrorClosed
TheGem(Elementor)
Updated May 15, 2022 at 11:12am
2
Most recent comment from Oliver:Hi,Don't see it here:https://yogaanatomy.org/staging/Give me link to the page where I can see the issue.
Stefano Becheroni
GDPR complianceClosed
TheGem (WPBakery)
Updated May 13, 2022 at 9:03am
5
Most recent comment from Oliver:Hi,See the issue, pls. wait a bit, will be fixed in the next theme update. Maps shouldn't be working if deactivated: https://screenrec.com/share/kVwPOZguYL
STLChangeFTF
Blurry Pictures on Gallery SlidersClosed
TheGem(Elementor)
Updated May 13, 2022 at 6:45am
6
Most recent comment from Oliver:Welcome
Alejandro
Padding don't workClosed
TheGem (WPBakery)
Updated May 12, 2022 at 7:28am
9
Most recent comment from Oliver:Welcome!
Alejandro
The padding in the class="vc_column-inner thegem-custom-inner At home don't workClosed
TheGem (WPBakery)
Updated May 10, 2022 at 12:25pm
3
Most recent comment from Oliver:Hi,This padding added in the column settings, you're try to change single image paddings..
AsadUllah
Website background Images nothing showClosed
TheGem(Elementor)
Updated May 10, 2022 at 12:05pm
2
Most recent comment from Oliver:Hi,As I see images are loading rom wrong URL, take a look:
https://arbabgroup.ae/3DXB/wp-content/uploads/2022/04/3DXB-02-2.png
You should change URL in data base via find and replace.