Public Tickets
omidilli
Sticky Sidebar & Contact FormClosed
TheGem(Elementor)
Updated December 5, 2022 at 7:36am
6
Most recent comment from Michael:You're welcome!
Harouna
LicenceClosed
TheGem(Elementor)
Updated December 1, 2022 at 7:52am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
Arturas
How to disable links on portfolio pictrures?Closed
TheGem(Elementor)
Updated November 28, 2022 at 9:39am
2
Most recent comment from Oliver:Hi,Can you give me link to the page with your PF? I need to see your settings.
jacure
button animationClosed
TheGem(Elementor)
Updated November 22, 2022 at 1:31pm
2
Most recent comment from Oliver:HI!
Try to add this one and check:
body .product-page__wrapper form.cart .gem-button {
line-height: 1;
}
Richa
Accordion issueClosed
Activation Problems in TheGem Theme.
Updated November 18, 2022 at 9:48am
3
Most recent comment from Oliver:Can you make small video how do you see it on your side?
Lindsey Ross
Meta descriptionsClosed
TheGem(Elementor)
Updated November 18, 2022 at 8:29am
4
Most recent comment from Oliver:Hi,pls. take a look:https://yoast.com/features/meta-descriptions/You should use SEO plugin to add it.
Quentin Cloete
TheGem Homepage(Demo) images not loadingClosed
TheGem (WPBakery)
Updated November 18, 2022 at 9:49am
3
Most recent comment from Oliver:Hi,Replied in another ticket.
Uthman
I wanted to update thegem but unfortunately i cannot do thatClosed
TheGem (WPBakery)
Updated November 17, 2022 at 9:50am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
suessi222
Fatal Error on welcome page and plugin installation not possible (editing not possible either)Closed
TheGem(Elementor)
Updated November 15, 2022 at 6:53am
2
Most recent comment from Oliver:Hi,pls. provide wp-admin and FTP access
cre8ivephillip
I cannot access Demo Import plugins OR the needed pluginsClosed
Activation Problems in TheGem Theme.
Updated November 14, 2022 at 9:17am
2
Most recent comment from Oliver:Hi,Sorry for delay, working for me without problems. Did you manage the issue?
vivianavavaki
Team (thegem element)Closed
TheGem(Elementor)
Updated November 12, 2022 at 12:27pm
2
Most recent comment from Oliver:Hi,Sorry, this feature is not available in the Elementor theme, there used the WPBackery theme version and pagination contaner shortcode..
tecnologia22
WoocommerceClosed
TheGem (WPBakery)
Updated November 10, 2022 at 7:40am
3
Most recent comment from Oliver:Don't worry, everything will work without problems.
guidagiuseppe70
Alert message in THEGEM 5.6.1Closed
TheGem(Elementor)
Updated November 9, 2022 at 1:34pm
4
Most recent comment from Oliver:You're welcome!
Emma
update pluginsClosed
TheGem (WPBakery)
Updated November 7, 2022 at 1:32pm
2
Most recent comment from Oliver:HI!
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: for ensuring the highest quality of working as ...
DeepBlueWork
Footer social media iconsClosed
Cryption
Updated November 7, 2022 at 7:06am
4
Most recent comment from Oliver:Hi,Sorry for delay, here you go:https://bluearttoken.com/wp-admin/post.php?post=1743&action=edit&classic-editorhttps://screenrec.com/share/qER6gsNt5K