Public Tickets
Bernard000
transferring to another wordpress websiteClosed
TheGem(Elementor)
Updated December 25, 2021 at 10:06am
2
Most recent comment from Oliver:Hi,How did you move site? Did you move the database? Take a look to the steps: https://www.wpexplorer.com/migrating-wordpress-website/
Bernard000
backgroun color and font styleClosed
TheGem(Elementor)
Updated December 22, 2021 at 11:32am
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?You can find the settings for all fonts in the Theme Options.
Nimzy99
demo fails to load completelyClosed
Cryption
Updated December 20, 2021 at 8:25am
2
Most recent comment from Michael:HI!Can I delete your site content and re-import?
Christian PINEAU
SAFARI compatibilityClosed
TheGem(Elementor)
Updated December 17, 2021 at 8:02am
4
Most recent comment from Oliver:Hi,For now I don't see console errors, did you manage to fix the issue?
bhupeshmittal
Not able to activate themeClosed
Activation Problems in TheGem Theme.
Updated December 16, 2021 at 1:27pm
4
Most recent comment from Oliver:HI,Should be working now, can you check?
Daniel Ko
import demoClosed
TheGem (WPBakery)
Updated December 14, 2021 at 8:50am
3
Most recent comment from Oliver:Hi,Child theme in attach
lorenzorosi94
Reduce column numbers in Bottom AreaClosed
TheGem(Elementor)
Updated December 10, 2021 at 8:32am
2
Most recent comment from Oliver:HI!
CSS example:
@media (min-width: 992px) {
#footer-nav .col-md-6 {
display: none;
}
#footer-nav .col-md-3.col-md-pull-9 {
right: 25%;
width: 50%;
}
}
pggarland
TheGem is not installing with ElementorClosed
TheGem(Elementor)
Updated December 8, 2021 at 7:02am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access, I'll check it out
Liedholm
Button navigationClosed
TheGem (WPBakery)
Updated December 3, 2021 at 7:55am
2
Most recent comment from Oliver:Hi,Take a look:https://codex-themes.com/thegem/documentation/#one-page-website
anmlhckr
Plugin CompatibilityClosed
TheGem(Elementor)
Updated December 2, 2021 at 1:39pm
4
Most recent comment from Oliver:pls. install the plugin, check and let me know if there something not working..
1Paulo
Active link in NavigationClosed
TheGem (WPBakery)
Updated December 2, 2021 at 1:17pm
4
Most recent comment from Oliver:You're welcome!
ambrelemonside
Contact formClosed
TheGem (WPBakery)
Updated December 2, 2021 at 6:50am
4
Most recent comment from Oliver:You're welcome!
Alexander David Alarcon Molina
problemas en la instalacion del temaClosed
Activation Problems in TheGem Theme.
Updated November 30, 2021 at 8:16am
2
Most recent comment from Oliver:HI,pls. give me wp-admin and FTP access.
giuseppedb
images disappeared on mobileClosed
TheGem(Elementor)
Updated November 29, 2021 at 8:49am
13
Most recent comment from Michael:Use these settings:
TEODORO
missed plugin (wp rocket) In the install plugin by dashboard theme.Closed
TheGem(Elementor)
Updated November 29, 2021 at 6:46am
2
Most recent comment from Oliver:OK, thank you for letting know.