Public Tickets
moonstrategy
Main menu settings helpClosed
TheGem(Elementor)
Updated June 9, 2022 at 6:24am
6
Most recent comment from Oliver:Ok, thank you for letting know
ibrahim
blogClosed
TheGem (WPBakery)
Updated June 8, 2022 at 11:12am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
Alejandro
How can create a portfolio page parent of other portfolio page?Closed
TheGem (WPBakery)
Updated June 7, 2022 at 11:44am
2
Most recent comment from Oliver:HI,Sorry, portfolio doesn't hierarchical post type
23desarrollos
Woocommerce Multi step not translatedClosed
TheGem(Elementor)
Updated June 6, 2022 at 9:09am
4
Most recent comment from Oliver:Hi,Can you give me FTP access?
23desarrollos
Disable Gem Post typesClosed
TheGem(Elementor)
Updated June 6, 2022 at 5:26am
6
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access
Alejandro
I published it, it isn't onlineClosed
TheGem (WPBakery)
Updated June 2, 2022 at 11:18am
14
Most recent comment from Oliver:Welcome!
HylandsInc
image galleryClosed
TheGem (WPBakery)
Updated June 1, 2022 at 12:20pm
2
Most recent comment from Oliver:Hi,Can you set the site to any test hosting and make few screenshots to describe what do you need to get in the end?
Mory
Access to the item's html filesClosed
Cryption
Updated June 1, 2022 at 9:53am
4
Most recent comment from Oliver:Try this one:
1) Import the desired page or concept
2) Install httrack website copier
https://www.httrack.com/page/2/en/index.html
3) Start copying the site using the httrack command
4) Wait until t ...
Alejandro
How can delete the "entry-content post-content"Closed
TheGem (WPBakery)
Updated June 1, 2022 at 9:10am
10
Most recent comment from Oliver:Feel free to contact us if you need help
Rhodin Ferreira
Activating licenseClosed
Activation Problems in TheGem Theme.
Updated June 1, 2022 at 6:42am
7
Most recent comment from Oliver:Welcome!
Melanie
Unable toi Activate LicenseClosed
Activation Problems in TheGem Theme.
Updated May 29, 2022 at 11:40am
2
Most recent comment from Oliver:HI,Sorry, do you need to reinstall WP? Or move the site to another URL?
Alejandro
How to add FAQ Schema?Closed
TheGem (WPBakery)
Updated May 27, 2022 at 12:39pm
4
Most recent comment from Oliver:Hi,
It's default WPBackery widgets we don't add any changes there,
Alejandro
This block give a extra large paddingClosed
TheGem (WPBakery)
Updated May 27, 2022 at 11:13am
6
Most recent comment from Oliver:Welcome!
radugeorgeuk
visualsClosed
Cryption
Updated May 26, 2022 at 8:40am
2
Most recent comment from Oliver:Hi,
Sorry for delay, here is an example:
https://royalstar.capital/?page_id=3613
pls. note in order to move it to another page you should also move CSS code:
https://screenrec.com/share/6spyP8CLrT
Kathleen Thomas
Onepager and scollersClosed
TheGem (WPBakery)
Updated May 26, 2022 at 7:51am
2
Most recent comment from Oliver:Hi,Sorry for delay, take a look:https://codex-themes.com/thegem/documentation/#vertical-slider