Public Tickets
Kowin
How to add LINE App iconClosed
TheGem(Elementor)
Updated December 8, 2022 at 10:06am
4
Most recent comment from Oliver:Hi,
Add custom icon (don't add icon there) with class lime and then this CSS code with your image URL:
i.socials-item-icon.lime {
background-image: url(YOUR_SVG_URL);
background-size: co ...
mgorayah
Product Filter SearchClosed
TheGem (WPBakery)
Updated December 8, 2022 at 5:44am
2
Most recent comment from Oliver:Hi, please check https://codex-themes.com/thegem/documentation/#products_grid_WPB , scroll down to section "Filters Tab".
royaltoken2023
Theme problemClosed
Cryption
Updated December 8, 2022 at 5:34am
2
Most recent comment from Oliver:Hi, would you be so kind to share your wp-admin access details so we can check it asap for you? What exactly is not correct, what is missing - please share some screenshots, thank you
jknetdesign
The page isn’t redirecting properlyClosed
TheGem(Elementor)
Updated December 7, 2022 at 2:53pm
2
Most recent comment from Oliver:Hi,Can you deactivate third-party plugins and check is the issue still there?
Gergő Győri
footer link - bugClosed
TheGem(Elementor)
Updated December 7, 2022 at 2:38pm
4
Most recent comment from Oliver:Welcome!
Kelvin
Top MenuClosed
TheGem (WPBakery)
Updated December 7, 2022 at 1:53pm
6
Most recent comment from Oliver:Hi,The problem in your caching plugin, pls. use our wp super cache and everything will be ok, pls. take a look:https://codex-themes.com/thegem/documentation/performance-optimizations/
Tessa Spijker
image is not showing wellClosed
TheGem (WPBakery)
Updated December 7, 2022 at 1:29pm
6
Most recent comment from Oliver:Welcome!
Andy Coteman
New Quickfinder IconClosed
TheGem (WPBakery)
Updated December 7, 2022 at 10:23am
2
Most recent comment from Oliver:Hi,please take a look:https://codex-themes.com/thegem/documentation/#adding-your-own-icons
weekc
There is something wrong with my themeClosed
TheGem(Elementor)
Updated December 7, 2022 at 9:31am
2
Most recent comment from Oliver:Hi,please take a look: https://codex-themes.com/thegem/documentation/#downloading-thegemTo get an access to both theme versions, you need to login to your themeforest account, go to “Download” ca ...
Adriel
Activstion isseusClosed
Activation Problems in TheGem Theme.
Updated December 6, 2022 at 2:06pm
4
Most recent comment from Oliver:No, nothing will be lost...
Nesli
Footer Bottom AreaClosed
TheGem(Elementor)
Updated December 6, 2022 at 12:35pm
4
Most recent comment from Oliver:Welcome!
Nesli
Header Logo ChangeClosed
TheGem(Elementor)
Updated December 6, 2022 at 6:39am
3
Most recent comment from Oliver:Ok, thank you for letting know
Adhararight
Revolution slider not workingClosed
TheGem(Elementor)
Updated December 6, 2022 at 6:35am
2
Most recent comment from Oliver:Hi,You try to use a premium feature, which is available only in a standalone license version of RevoSlider. We have included RevoSlider in our theme as a bundled plugin under developer license. This m ...
letiziacarrero1
hotmailClosed
TheGem (WPBakery)
Updated December 5, 2022 at 2:12pm
2
Most recent comment from Oliver:Hi,pls. take a look at our docs:https://codex-themes.com/thegem/documentation/https://codex-themes.com/thegem/documentation/#importing-demo-content
afarineshieltshouse
google analytics tracking codeClosed
TheGem(Elementor)
Updated December 5, 2022 at 1:59pm
2
Most recent comment from Oliver:Hi,You should add there full code, example:
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag('js', new Date());
gtag('config', ...