Public Tickets
Andre Roszik
Theme problemClosed
TheGem (WPBakery)
Updated August 8, 2022 at 9:11am
2
Most recent comment from Oliver:Hi,Should be working now, can you check?
apbrandpark
problem with activationClosed
Activation Problems in TheGem Theme.
Updated August 8, 2022 at 6:54am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
lseccowebdev
Custom header not updatingClosed
TheGem(Elementor)
Updated August 4, 2022 at 2:45pm
4
Most recent comment from Oliver:You're welcome!
easyguyevo
when using any maintenance plugin i am receving a js error which has mixed results. SOmething the remianding js will not executie or images wont load.Closed
TheGem (WPBakery)
Updated August 1, 2022 at 6:40am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
Ziad
Title Color - Overlay Mobile MenuClosed
TheGem(Elementor)
Updated July 28, 2022 at 10:08am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Thomas Demis
Failed UpdateClosed
TheGem(Elementor)
Updated July 27, 2022 at 10:04am
2
Most recent comment from Michael:HI!Your license is locked because it is used on more than one live installation.Please read the documentation:https://codex-themes.com/thegem/documentation/#license-terms
Alejandro
Change the order of portolio itemsClosed
TheGem (WPBakery)
Updated July 25, 2022 at 1:48pm
10
Most recent comment from Michael:You're welcome!
mlajevar
product-galleryClosed
TheGem (WPBakery)
Updated July 25, 2022 at 10:43am
2
Most recent comment from Michael:HI!Unfortunately, there is no such functionality in the theme.
Alejandro
iS IT POSSSIBLE TO CREATE THIRD MENU?Closed
TheGem (WPBakery)
Updated July 21, 2022 at 10:38am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Veenu Veenu
The gem button not showing up in safari mobileClosed
TheGem(Elementor)
Updated July 15, 2022 at 10:54am
10
Most recent comment from Oliver:Added my CSS code and see it's working:https://screenrec.com/share/GKptzUoj0f
Alejandro
The padding of top image is wrongClosed
TheGem (WPBakery)
Updated July 15, 2022 at 8:43am
5
Most recent comment from Oliver:Welcome!
Nurney Richman
social icons not displaying top of pageClosed
TheGem (WPBakery)
Updated July 11, 2022 at 12:30pm
4
Most recent comment from Oliver:Hi,Replied in the ticket.
Piyaidea
Slider Revolution not to show on mobileClosed
TheGem(Elementor)
Updated July 11, 2022 at 9:55am
2
Most recent comment from Oliver:HI,Sorry for delay, can you check it now?
FMSys
Resource Library PluginClosed
TheGem (WPBakery)
Updated July 8, 2022 at 12:25pm
4
Most recent comment from Oliver:HI,I think better to look third-party plugin... Don't have such feature from the box...
AleksFloriano
Item Purchase CodeClosed
Activation Problems in TheGem Theme.
Updated July 8, 2022 at 5:26am
2
Most recent comment from Oliver:Hi, as we can see you have two installations and one purchase code, it is not allowed according to Envato licensing rules. Please use this link to purchase one additional license https://themeforest. ...