Public Tickets
brian kipkemoi
site logo is displaying but its too small to be visibleClosed
Cryption
Updated March 1, 2022 at 9:23am
2
Most recent comment from Michael:HI!Fixed. Check your site now.
progmohamed
Theme Activation failedClosed
Activation Problems in TheGem Theme.
Updated February 28, 2022 at 7:49am
3
Most recent comment from Oliver:Hi, Replied in another ticket.
min02299
How to implement one page scrollingClosed
TheGem (WPBakery)
Updated February 27, 2022 at 4:27pm
2
Most recent comment from Michael:HI!Please watch this video:
Elon
How can change first page information?Closed
TheGem(Elementor)
Updated February 23, 2022 at 8:21am
5
Most recent comment from Michael:You can find slider here:Also you need edit menus:Also please read the documentation:https://codex-themes.com/thegem/documentation/
homamtariq
Size ChartClosed
TheGem (WPBakery)
Updated February 22, 2022 at 10:41am
4
Most recent comment from Michael:Unfortunately, there is no such functionality by default.
food2multimedia
Changes on layoutClosed
TheGem(Elementor)
Updated February 21, 2022 at 8:11am
2
Most recent comment from Michael:HI!
pls. use following css:
#page.layout-boxed {
box-shadow: none !important;
}
danielastudillo
Duplicate Portfolio ItemClosed
TheGem(Elementor)
Updated February 21, 2022 at 6:34am
2
Most recent comment from Oliver:Hi,
Sorry for delay, you can use this plugin:
https://wordpress.org/plugins/duplicate-post/
dame luthas
Unable to download demo contentClosed
TheGem(Elementor)
Updated February 20, 2022 at 8:52am
2
Most recent comment from Oliver:Hi, looks like a firewall on your server blocking requests to democontent.codex-themes.com (ip: 142.44.212.145). Please contact your server admin and ask them to whitelist this domain/ip. Thank you
moheb alhaje
mega menuClosed
TheGem (WPBakery)
Updated February 18, 2022 at 8:53am
2
Most recent comment from Oliver:HI,to get started pls. check your PHP limits, max_input_vars should be 4000-5000Recommended PHP Settings
Frank Schrader
row layout in DEMO confusingClosed
TheGem (WPBakery)
Updated February 14, 2022 at 8:12am
2
Most recent comment from Michael:HI!1/1 means that the column spans the full width of the page, this is used for ease of use in responsive.You can watch WPB videos here:https://wpbakery.com/video-tutorials/
ktsolakidis
Sorting in Portfolio GridClosed
TheGem(Elementor)
Updated February 11, 2022 at 11:27am
4
Most recent comment from Michael:Use large values, such as 99, 100, 101... so that you can add a portfolio item from the side you want.
centaurass
One-click ImportClosed
TheGem(Elementor)
Updated February 11, 2022 at 9:16am
3
Most recent comment from Seraphero:How did you solved the problem, I have the same issue.
ByFlannov
Missing footersClosed
TheGem (WPBakery)
Updated February 9, 2022 at 12:15pm
3
Most recent comment from Oliver:Hi,Yes, it's moved there in the new theme verison...
Magen
remove contact data above top main menuClosed
TheGem (WPBakery)
Updated February 4, 2022 at 8:26am
2
Most recent comment from Oliver:Hi,Remove the data here:https://codex-themes.com/thegem/documentation/theme-options/#contacts_socials
harlock75
Woocommerce labelsClosed
TheGem(Elementor)
Updated February 1, 2022 at 2:42pm
4
Most recent comment from Michael:You're welcome!Have a nice day!