Public Tickets
STLChangeFTF
Icon box text breakingClosed
TheGem(Elementor)
Updated April 12, 2022 at 6:29am
4
Most recent comment from Oliver:Welcome!
Ralph Khorassandjian
I can't activate on 2nd domainClosed
Activation Problems in TheGem Theme.
Updated April 11, 2022 at 7:07am
2
Most recent comment from Michael:HI!Please read this article:https://codex-themes.com/thegem/documentation/#license-terms
Bekir Aydoğan
LicenceClosed
TheGem (WPBakery)
Updated April 8, 2022 at 3:10pm
1
Most recent comment from Bekir Aydoğan:it s done
Eryk
Quick View problemClosed
TheGem (WPBakery)
Updated April 8, 2022 at 1:35pm
2
Most recent comment from Eryk:Okay, nvm I just solved it.
Mahdi
undefined function in Portfolio-GridClosed
TheGem(Elementor)
Updated April 7, 2022 at 11:24am
8
Most recent comment from Oliver:let me know
bahaisma86 Bahamdin
Necessary option missingClosed
TheGem(Elementor)
Updated April 7, 2022 at 6:23am
2
Most recent comment from Oliver:Hi,Can you make few screenshots how it should work? Do you need additional fields in the checkout?
Luabella
Not Able To Use Demo ImportClosed
TheGem(Elementor)
Updated April 6, 2022 at 2:04pm
6
Most recent comment from Oliver:Hi, username and password - no, only the content..
HylandsInc
InstallationClosed
TheGem (WPBakery)
Updated April 5, 2022 at 6:41am
2
Most recent comment from Oliver:Hi,You don't need to reactivate the theme after you install child theme, just install child theme...
Eryk
Changing quick viewClosed
TheGem (WPBakery)
Updated April 4, 2022 at 1:14pm
10
Most recent comment from Oliver:You're welcome!
progressed
Mobile & Sticky Menu LogoClosed
TheGem (WPBakery)
Updated April 3, 2022 at 9:36am
2
Most recent comment from Oliver:HI,Sorry for delay, in the sticky logo used a mobile logo, if you need make something custom, use header builder:https://codex-themes.com/thegem/documentation/header-builder/
progressed
logo not visible in developer tools on Appli ipad modeClosed
TheGem (WPBakery)
Updated April 3, 2022 at 9:26am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access? I'll check it out
STLChangeFTF
Header Color IssueClosed
TheGem(Elementor)
Updated April 1, 2022 at 7:06am
10
Most recent comment from Oliver:You're welcome!
Cristianmedia
Problem occured while processing the ajax requestClosed
TheGem(Elementor)
Updated March 30, 2022 at 11:09am
7
Most recent comment from Oliver:Hi,pls. contact your hoster and ask him to check this issue
Alexi De Los Santos Fermin
Demo in localhostClosed
TheGem(Elementor)
Updated March 27, 2022 at 8:18am
3
Most recent comment from Oliver:Hi,Can you make screenshot what do you have in the wp-content folder?
bahaisma86 Bahamdin
Choose the wrong themeClosed
TheGem (WPBakery)
Updated March 27, 2022 at 8:08am
4
Most recent comment from Oliver:Hi, sorry for this delay because of the weekend.
TheGem theme is one theme which includes multiple demos. The logistic demo is also included in the package, you just need to make a demo import of th ...