Public Tickets
Gary Friend
Slider Revolution Updates
TheGem (WPBakery)
Updated 14 hours ago
1
Most recent comment from Gary Friend:Hello, how can I update the Slider Revolution plugin, please? Do I need to purchase a license for it, as I thought that was included with the theme? Thanks.
Arantxa
TEMPLATE UPDATE
TheGem (WPBakery)
Updated 1 week ago
2
Most recent comment from Oliver:Hi, thank you for your request.
I suppose it is a cache issue: if the plugin has been already automatically updated and this message has been previously displayed, so you might simply clean up your ...
Peter Dobinson
broken misdirected links
TheGem (WPBakery)
Updated 1 week ago
8
Most recent comment from Michael:You're welcome!
Have a nice day!
Uschi Kaiser
Mega Menu Template - Screen/Mobile
TheGem (WPBakery)
Updated 3 weeks ago
3
Most recent comment from Oliver:Hi, thank you for your request. Kindly check these documentation articles regarding the responsive navigation in case mega menu templates are activated: https://docs.codex-themes.com/article/226-activ ...
Nurney Richman
footer fails on bbpress forum pageClosed
TheGem (WPBakery)
Updated September 11, 2025 at 6:32am
4
Most recent comment from Michael:Please contact us if you have any questions.
Have a nice day!
cacheitconsulting
Help with portfolio gridClosed
TheGem (WPBakery)
Updated September 4, 2025 at 8:06am
6
Most recent comment from Michael:You're welcome!
Have a nice day!
brandchemist
Weird bar across Hompage footerClosed
TheGem (WPBakery)
Updated August 7, 2025 at 6:24am
2
Most recent comment from Michael:Hi,
just remove this section:
https://j7l.cfc.myftpupload.com/wp-admin/post.php?post=614&action=elementor
liliaf
Multiple Pop-ups per pageClosed
TheGem (WPBakery)
Updated July 30, 2025 at 7:36am
4
Most recent comment from Michael:You haven't added this class to the element where you want to call the popup.
X-Tiger
Not Main page on "YACHT BOAT RENTAL"Closed
TheGem (WPBakery)
Updated July 21, 2025 at 8:10am
4
Most recent comment from Michael:You're welcome!
Have a nice day!
X-Tiger
Checking purchase code...Closed
TheGem (WPBakery)
Updated July 20, 2025 at 3:26pm
3
Most recent comment from Oliver:Hi, thank you for letting me know.
cacheitconsulting
Create menu items from PortfolioClosed
TheGem (WPBakery)
Updated July 20, 2025 at 3:23pm
3
Most recent comment from Oliver:Hi, thank you for letting us know.
cacheitconsulting
Installation support - WPBakeryClosed
TheGem (WPBakery)
Updated July 18, 2025 at 7:13am
8
Most recent comment from Oliver:Hi, you are welcome!
adimcreative
demo upload problemClosed
TheGem (WPBakery)
Updated July 9, 2025 at 6:04pm
2
Most recent comment from Oliver:Hi, yes, this demo is available in the "Demo Import" module, kindly check.
Gary Friend
Enhacing individual product pagesClosed
TheGem (WPBakery)
Updated July 3, 2025 at 11:06am
4
Most recent comment from Oliver:You are welcome!
Corina de Castro
Background VideoClosed
TheGem (WPBakery)
Updated June 25, 2025 at 6:39am
5
Most recent comment from Michael:Scroll this popup to the very bottom.