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Public Tickets

studio Section on your main example site   TheGem (WPBakery)   Updated 4 days ago   2 Most recent comment from Michael:Hi, Unfortunately this page is currently not available for the WPBakery version. Perhaps you can use the Elementor version of the theme? Stefan Favicon   TheGem (WPBakery)   Updated 1 week ago   4 Most recent comment from Michael:The standard favicon size in browsers is still 16x16 points corresponding to 32x32 pixels on high resolution screens. Since the SVG format is not supported by all browsers, we recommend using the PNG ... badger84 Counter not animated on viewportClosed   TheGem (WPBakery)   Updated 2 weeks ago   4 Most recent comment from Michael:You're welcome! chrismars_14 CART ICONClosed   TheGem (WPBakery)   Updated 2 weeks ago   2 Most recent comment from Michael:Hi, Simply upload this image to your site's media database. beboldstudios PaddingClosed   TheGem (WPBakery)   Updated 2 weeks ago   2 Most recent comment from Michael:Hi, To do this, you need to change the top and bottom paddings in the row or column of this block. beboldstudios Gallery not loadingClosed   TheGem (WPBakery)   Updated 3 weeks ago   2 Most recent comment from Michael:Hi, this element is part of the WPBakery plugin, the theme should not affect its operation. You can check this by temporarily disabling TheGem theme and plugins. edikkryzhanivskiy TheGem Templates, TheGem Theme Elements (for WPBakery), WPBakery post gridClosed   TheGem (WPBakery)   Updated January 14, 2025 at 6:59am   2 Most recent comment from Michael:Hi, please use the Post Extended Grid element in the template. Peter Dobinson remove/replace The Gem logo in header   TheGem (WPBakery)   Updated January 13, 2025 at 7:47am   4 Most recent comment from Oliver:Hi Peter,  you are most welcome! thriveology templates   TheGem (WPBakery)   Updated January 1, 2025 at 11:55am   7 Most recent comment from Oliver:Hi,  Thank you for contacting us. Elementor and WPBakery page builders are not compatible with each other. TheGem WPBakery and TheGem Elementor are two separate theme versions, each optimized for the ... Nicholas Pop up doesn't show up on mobile/tabletClosed   TheGem (WPBakery)   Updated December 16, 2024 at 2:40pm   4 Most recent comment from Michael:You're welcome! Have a nice day! webpoyraz Theme FeaturesClosed   TheGem (WPBakery)   Updated December 15, 2024 at 8:43am   2 Most recent comment from Oliver:Hi, thank you for your purchase.  This landing page demonstrating the features of the theme is created for marketing purpose only and is not meant to be a demo content page. However, this page is ava ... nestolucio WP BakeryClosed   TheGem (WPBakery)   Updated December 3, 2024 at 5:52pm   4 Most recent comment from Oliver:You are most welcome! manuel-logika youtube video and gdprClosed   TheGem (WPBakery)   Updated November 30, 2024 at 8:59am   2 Most recent comment from Oliver:Hi,  Kindly check this documentation: https://docs.codex-themes.com/category/562-privacy-gdpr  https://docs.codex-themes.com/article/566-privacy-preferences-consent   shreyash0012 Product Variation GalleryClosed   TheGem (WPBakery)   Updated November 28, 2024 at 2:22pm   4 Most recent comment from Oliver:Hi,  https://wordpress.org/plugins/woo-product-variation-gallery/ - you can use this plugin to achieve this purpose. Kindly note: by using this plugin you need to change the type of the product galle ... David Filter Categories on mobile: can the 3 dots be replaced?Closed   TheGem (WPBakery)   Updated November 21, 2024 at 7:37am   17 Most recent comment from Michael:I've used also this CSS: .portfolio-filters-resp .menu-toggle { width: 0 !important; overflow: visible !important; text-indent: 0 !important; } Have a nice day!