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Public Tickets

Gary Friend Slider Revolution Updates   TheGem (WPBakery)   Updated 14 hours ago   1 Most recent comment from Gary Friend:Hello, how can I update the Slider Revolution plugin, please?  Do I need to purchase a license for it, as I thought that was included with the theme?  Thanks. Arantxa TEMPLATE UPDATE   TheGem (WPBakery)   Updated 1 week ago   2 Most recent comment from Oliver:Hi, thank you for your request.  I suppose it is a cache issue: if the plugin has been already automatically updated and this message has been previously displayed, so you might simply clean up your ... Peter Dobinson broken misdirected links   TheGem (WPBakery)   Updated 1 week ago   8 Most recent comment from Michael:You're welcome! Have a nice day! Uschi Kaiser Mega Menu Template - Screen/Mobile   TheGem (WPBakery)   Updated 3 weeks ago   3 Most recent comment from Oliver:Hi, thank you for your request. Kindly check these documentation articles regarding the responsive navigation in case mega menu templates are activated: https://docs.codex-themes.com/article/226-activ ... Nurney Richman footer fails on bbpress forum pageClosed   TheGem (WPBakery)   Updated September 11, 2025 at 6:32am   4 Most recent comment from Michael:Please contact us if you have any questions. Have a nice day! cacheitconsulting Help with portfolio gridClosed   TheGem (WPBakery)   Updated September 4, 2025 at 8:06am   6 Most recent comment from Michael:You're welcome! Have a nice day! brandchemist Weird bar across Hompage footerClosed   TheGem (WPBakery)   Updated August 7, 2025 at 6:24am   2 Most recent comment from Michael:Hi, just remove this section: https://j7l.cfc.myftpupload.com/wp-admin/post.php?post=614&action=elementor liliaf Multiple Pop-ups per pageClosed   TheGem (WPBakery)   Updated July 30, 2025 at 7:36am   4 Most recent comment from Michael:You haven't added this class to the element where you want to call the popup. X-Tiger Not Main page on "YACHT BOAT RENTAL"Closed   TheGem (WPBakery)   Updated July 21, 2025 at 8:10am   4 Most recent comment from Michael:You're welcome! Have a nice day! X-Tiger Checking purchase code...Closed   TheGem (WPBakery)   Updated July 20, 2025 at 3:26pm   3 Most recent comment from Oliver:Hi, thank you for letting me know.  cacheitconsulting Create menu items from PortfolioClosed   TheGem (WPBakery)   Updated July 20, 2025 at 3:23pm   3 Most recent comment from Oliver:Hi, thank you for letting us know.  cacheitconsulting Installation support - WPBakeryClosed   TheGem (WPBakery)   Updated July 18, 2025 at 7:13am   8 Most recent comment from Oliver:Hi, you are welcome! adimcreative demo upload problemClosed   TheGem (WPBakery)   Updated July 9, 2025 at 6:04pm   2 Most recent comment from Oliver:Hi, yes, this demo is available in the "Demo Import" module, kindly check.  Gary Friend Enhacing individual product pagesClosed   TheGem (WPBakery)   Updated July 3, 2025 at 11:06am   4 Most recent comment from Oliver:You are welcome! Corina de Castro Background VideoClosed   TheGem (WPBakery)   Updated June 25, 2025 at 6:39am   5 Most recent comment from Michael:Scroll this popup to the very bottom.