Public Tickets
christinahaeussler1987
font size pricing tableClosed
TheGem (WPBakery)
Updated August 23, 2021 at 12:11pm
4
Most recent comment from Oliver:HI!
CSS example:
@media (max-width: 768px) {
.pricing-price-title {
font-size: 30px !important;
line-height: 30px !important;
}
}
danielm60 Manning
PC and Mobile options not workingClosed
TheGem (WPBakery)
Updated August 23, 2021 at 7:24am
3
Most recent comment from Oliver:Hi,Can you contact your hoster and ask him disable caching?
Beewax
Blog CommentClosed
TheGem (WPBakery)
Updated August 12, 2021 at 6:48am
4
Most recent comment from Oliver:Hi,You can add this code to the functions.php of the child theme:https://gist.github.com/mattclements/eab5ef656b2f946c4bfbComments will be removed.
Maite Sánchez
Purchase codeClosed
TheGem (WPBakery)
Updated August 10, 2021 at 12:43pm
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
mayankg507
BLocksClosed
TheGem (WPBakery)
Updated August 3, 2021 at 11:03am
2
Most recent comment from Oliver:Hi,Plugins should be installed during the plugins installation, can you give me wp-admin access? I'll check your isntall.
Jhun Lorenz Asna
GutenbergClosed
TheGem (WPBakery)
Updated July 29, 2021 at 8:00am
3
Most recent comment from Oliver:Ok, thank you for letting know
Jhun Lorenz Asna
Blog PostClosed
TheGem (WPBakery)
Updated July 29, 2021 at 8:00am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
diegobonati
Footer area not showingClosed
TheGem (WPBakery)
Updated July 27, 2021 at 11:00am
6
Most recent comment from Oliver:Sorry, for now, don't know, just leave activated gem elements and WPBackery page builder and check.
AnBue
Custom fontsClosed
TheGem (WPBakery)
Updated July 21, 2021 at 7:39am
2
Most recent comment from Oliver:Hi,You can add it in the Thegem > Self-Hosted FontsAfter you add it there, your font will be the first in the theme options.
nikolettgados
TheGem Demo Import plugin install errorClosed
TheGem (WPBakery)
Updated July 21, 2021 at 6:46am
4
Most recent comment from Oliver:Ok, Thank you for letting know
sanaz
problem with custom cssClosed
TheGem (WPBakery)
Updated July 16, 2021 at 10:15am
4
Most recent comment from Oliver:pls. give me wp-admin access, I'll check it out
ecollinsbilling
Issue with bakery recognizing active license.Closed
TheGem (WPBakery)
Updated July 16, 2021 at 9:41am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposi ...
Islam_hussin
Slider Revolution RTL problemClosed
TheGem (WPBakery)
Updated July 15, 2021 at 8:40am
2
Most recent comment from Oliver:HI,
Replied in the ticket.
1Paulo
phpClosed
TheGem (WPBakery)
Updated July 13, 2021 at 1:35pm
6
Most recent comment from Oliver:Nothing, just use last theme version.
kocharneha
2 products in a row for mobile viewClosed
TheGem (WPBakery)
Updated July 6, 2021 at 10:35am
2
Most recent comment from Michael:HI!Please use the Product Grid element.