Public Tickets
Bruce Breton
I have purchased 5 licenses, why do they say activated but not workClosed
TheGem (WPBakery)
Updated June 14, 2021 at 12:51pm
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
Stefano Becheroni
submenu trigger in overlay menuClosed
TheGem (WPBakery)
Updated June 14, 2021 at 10:59am
5
Most recent comment from Oliver:Welcome!
Tina McDowell
BUTTON IN MENUClosed
TheGem (WPBakery)
Updated June 10, 2021 at 1:21pm
3
Most recent comment from Michael:HI!Please contact us if you have any questions.
Charlotte S
Custom HeadingsClosed
TheGem (WPBakery)
Updated June 9, 2021 at 7:48am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
grzegorzchicago
WidgetClosed
TheGem (WPBakery)
Updated June 2, 2021 at 10:35am
4
Most recent comment from Michael:If the global widget settings are enabled on the post pages on your site, you can simply add the widget you want in the widget settings. If the pages use custom widgets, you need to edit each page sep ...
Md Zahidul Islam
How to add custom icon in Quickfinder?Closed
TheGem (WPBakery)
Updated May 24, 2021 at 10:26am
2
Most recent comment from Michael:HI!Please read this article:https://codex-themes.com/thegem/documentation/#adding-your-own-icons
Md Zahidul Islam
How to add custom font family in the gem theme ?Closed
TheGem (WPBakery)
Updated May 20, 2021 at 12:40pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
jemid
Image on page!Closed
TheGem (WPBakery)
Updated May 18, 2021 at 9:35am
4
Most recent comment from Oliver:Hi,Sorry for delay, you can change it in the row settings, here:http://lideco.fr/wp-admin/post.php?vc_action=vc_inline&post_id=1401&post_type=page
Trini Vicent
about Demo music-event-fullscreenClosed
TheGem (WPBakery)
Updated May 13, 2021 at 11:47am
3
Most recent comment from Michael:HI!Please contact us if you have any questions.Have a nice day!
Niran Yodying
Website Always LoadingClosed
TheGem (WPBakery)
Updated May 12, 2021 at 10:52am
4
Most recent comment from Oliver:Hi,Sorry for delay, I was out of the office in few days.What did you make with the site in the last time? Before you faced this issue?
totelite
Breadcrumb not showing category in woocommerceClosed
TheGem (WPBakery)
Updated May 12, 2021 at 9:18am
7
Most recent comment from Oliver:HI!
CSS example:Breadcrumbs position fix:
.page-title-block .breadcrumbs-container {
bottom: 18px;
}
2. Top space:
body .block-content {
padding-top: 40px;
}
borux10000
featured image in category viewClosed
TheGem (WPBakery)
Updated May 6, 2021 at 7:00am
3
Most recent comment from Oliver:Hi,You should copy content-blog-item.php file to the child theme and remove it there, this will be safe for the future theme updates..
exe65
Portfolio - remove "show all" buttonClosed
TheGem (WPBakery)
Updated May 3, 2021 at 1:53pm
4
Most recent comment from Oliver:HI!
CSS example:
.portfolio-filters a:first-child {
display: none;
}
Girlywoo
Portfolio 11 gem blocks connect icon to portfolio categoryClosed
TheGem (WPBakery)
Updated April 26, 2021 at 8:37am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
emosamurai
Giant Button Not ResponsiveClosed
TheGem (WPBakery)
Updated April 21, 2021 at 1:43pm
4
Most recent comment from Michael:You're welcome! Have a nice day!