Public Tickets
Niran Yodying
Website Always LoadingClosed
TheGem (WPBakery)
Updated May 12, 2021 at 10:52am
4
Most recent comment from Oliver:Hi,Sorry for delay, I was out of the office in few days.What did you make with the site in the last time? Before you faced this issue?
totelite
Breadcrumb not showing category in woocommerceClosed
TheGem (WPBakery)
Updated May 12, 2021 at 9:18am
7
Most recent comment from Oliver:HI!
CSS example:Breadcrumbs position fix:
.page-title-block .breadcrumbs-container {
bottom: 18px;
}
2. Top space:
body .block-content {
padding-top: 40px;
}
borux10000
featured image in category viewClosed
TheGem (WPBakery)
Updated May 6, 2021 at 7:00am
3
Most recent comment from Oliver:Hi,You should copy content-blog-item.php file to the child theme and remove it there, this will be safe for the future theme updates..
exe65
Portfolio - remove "show all" buttonClosed
TheGem (WPBakery)
Updated May 3, 2021 at 1:53pm
4
Most recent comment from Oliver:HI!
CSS example:
.portfolio-filters a:first-child {
display: none;
}
Girlywoo
Portfolio 11 gem blocks connect icon to portfolio categoryClosed
TheGem (WPBakery)
Updated April 26, 2021 at 8:37am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
emosamurai
Giant Button Not ResponsiveClosed
TheGem (WPBakery)
Updated April 21, 2021 at 1:43pm
4
Most recent comment from Michael:You're welcome! Have a nice day!
chillsunfire
question regarding demo content imagesClosed
TheGem (WPBakery)
Updated April 14, 2021 at 7:43am
6
Most recent comment from Oliver:Hi,Yes, on the some demos used paid images...
Stefan
menu alignmentClosed
TheGem (WPBakery)
Updated April 13, 2021 at 8:58am
14
Most recent comment from Oliver:Hi,CSS:
body #colophon .widget.widget_search input,
body #colophon #mc4wp_email, #colophon .wpcf7-form-control-wrap input,
body #colophon .wpcf7-form-control-wrap textarea {
background-color: #f ...
EliasAvilez159
problem with submenusClosed
TheGem (WPBakery)
Updated April 12, 2021 at 11:37am
2
Most recent comment from Oliver:Hi,Sorry for delay, you need to deactivate check box "Enable mega menu" in the menu item settings.
kocharneha
Theme and WP versionClosed
TheGem (WPBakery)
Updated April 10, 2021 at 6:16pm
2
Most recent comment from Oliver:Hi, Yes, sure, everything will ok, you can update.
mashub
Key for access to Revolution SliderClosed
TheGem (WPBakery)
Updated April 9, 2021 at 6:24am
2
Most recent comment from Oliver:Hi,You try to use a premium feature, which is available only in a standalone license version of RevoSlider. We have included RevoSlider in our theme as a bundled plugin under developer license. This m ...
amyrip211
Mega Menu OrganizationClosed
TheGem (WPBakery)
Updated April 8, 2021 at 10:33am
5
Most recent comment from Michael:HI!Unfortunately, there are no such functions in the theme menu settings. Try using a third party plugin to display the menu you need.
aslanbek1985
updateClosed
TheGem (WPBakery)
Updated April 6, 2021 at 8:04am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
onzulin
Como pongo en español las valoracionesClosed
TheGem (WPBakery)
Updated April 5, 2021 at 9:21am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
Dijital Kanguru
Move the swipe up button to the left.Closed
TheGem (WPBakery)
Updated March 29, 2021 at 9:18am
4
Most recent comment from Oliver:Hi,CSS:
body .scroll-top-button:before {
background-color: #06060f;
color: #99a9b5;
}