Public Tickets
Hal Richman
accordion failsClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:44am
8
Most recent comment from Michael:You're welcome!Have a nice day!
zimmo
Conditional TagsClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:29am
4
Most recent comment from Oliver:Hi,I see it's a compatibility issue, simplest workaround: activate the default theme, make all the menu settings, activate gem theme, nothing will be lost. We'll try to fix this issue in the ...
biernat_a
Alt text of images in portfoliosClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:23am
6
Most recent comment from Oliver:You're welcome!
vishalvictor
Slider editClosed
TheGem (WPBakery)
Updated February 23, 2021 at 9:28am
2
Most recent comment from Michael:HI!
1) Please read the documentation:
https://codex-themes.com/thegem/documentation/#wpb-adding-sliders
2) This animation was created using JS code, you can find it in the slider settings.
JEMEL IDRISSI
Header on mobileClosed
TheGem (WPBakery)
Updated February 22, 2021 at 7:05am
3
Most recent comment from Oliver:Ok, thank you for letting know
ReRei
accordion - how to keep multiple tabs openClosed
TheGem (WPBakery)
Updated February 19, 2021 at 1:59pm
4
Most recent comment from Michael:No, there is no such possibility.
Nuno Seleiro
Font familyClosed
TheGem (WPBakery)
Updated February 19, 2021 at 10:19am
4
Most recent comment from Michael:Have a nice day!
AbacoConsultores
Visual Editors Not WorkingClosed
TheGem (WPBakery)
Updated February 18, 2021 at 6:48am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access, I'll check it out
DeafCrocodile
Featured imagesClosed
TheGem (WPBakery)
Updated February 15, 2021 at 9:26am
2
Most recent comment from Michael:HI!Please disable this Page setting:
David
Column vertical gap on mobileClosed
TheGem (WPBakery)
Updated February 12, 2021 at 3:03pm
8
Most recent comment from Michael:Please use these settings:
jiggu87
Landing PageClosed
TheGem (WPBakery)
Updated February 9, 2021 at 12:14pm
6
Most recent comment from Michael:Yes, these versions of themes aren't compatible.
bkcphoto
Mobile Font SizeClosed
TheGem (WPBakery)
Updated February 9, 2021 at 8:25am
8
Most recent comment from Michael:Please provide a link to your site. We will try to help you.
wojteq
import page from another templateClosed
TheGem (WPBakery)
Updated February 5, 2021 at 1:56pm
4
Most recent comment from Michael:You're welcome!
CreativePeakMarketing
logo replacementClosed
TheGem (WPBakery)
Updated February 5, 2021 at 9:41am
2
Most recent comment from Oliver:Hi,pls. take a look:https://codex-themes.com/thegem/documentation/theme-options/#global_website_settings
TheRealFreddyOwen
white space when website first loadsClosed
TheGem (WPBakery)
Updated February 5, 2021 at 9:08am
8
Most recent comment from Michael:I don't see this problem at the moment.