Public Tickets
AbacoConsultores
Visual Editors Not WorkingClosed
TheGem (WPBakery)
Updated February 18, 2021 at 6:48am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access, I'll check it out
DeafCrocodile
Featured imagesClosed
TheGem (WPBakery)
Updated February 15, 2021 at 9:26am
2
Most recent comment from Michael:HI!Please disable this Page setting:
David
Column vertical gap on mobileClosed
TheGem (WPBakery)
Updated February 12, 2021 at 3:03pm
8
Most recent comment from Michael:Please use these settings:
jiggu87
Landing PageClosed
TheGem (WPBakery)
Updated February 9, 2021 at 12:14pm
6
Most recent comment from Michael:Yes, these versions of themes aren't compatible.
bkcphoto
Mobile Font SizeClosed
TheGem (WPBakery)
Updated February 9, 2021 at 8:25am
8
Most recent comment from Michael:Please provide a link to your site. We will try to help you.
wojteq
import page from another templateClosed
TheGem (WPBakery)
Updated February 5, 2021 at 1:56pm
4
Most recent comment from Michael:You're welcome!
CreativePeakMarketing
logo replacementClosed
TheGem (WPBakery)
Updated February 5, 2021 at 9:41am
2
Most recent comment from Oliver:Hi,pls. take a look:https://codex-themes.com/thegem/documentation/theme-options/#global_website_settings
TheRealFreddyOwen
white space when website first loadsClosed
TheGem (WPBakery)
Updated February 5, 2021 at 9:08am
8
Most recent comment from Michael:I don't see this problem at the moment.
orlaoshea
Error: invalid license keyClosed
TheGem (WPBakery)
Updated February 2, 2021 at 7:01am
5
Most recent comment from Oliver:Feel free to contact us if you need help.
GrupoAlbertoFernandez
install the theme on another domainClosed
TheGem (WPBakery)
Updated February 1, 2021 at 11:16am
4
Most recent comment from Oliver:Hi,
take a look:https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. log ...
EprjWeb
WPBakery won't work after updateClosed
TheGem (WPBakery)
Updated January 29, 2021 at 12:36pm
5
Most recent comment from Oliver:pls. contact your hoster and ask him deactivate it.
Manuel
Menu color problemClosed
TheGem (WPBakery)
Updated January 28, 2021 at 10:21am
3
Most recent comment from Michael:HI!Is your problem solved?
Daniel Matos
Theme option not workingClosed
TheGem (WPBakery)
Updated January 28, 2021 at 6:34am
4
Most recent comment from Oliver:Ok, thank you for letting know
winnieyoong
Icon broken after latest updateClosed
TheGem (WPBakery)
Updated January 24, 2021 at 1:12pm
4
Most recent comment from Oliver:Welcome!
mmayer89
Style of Teams SidebarClosed
TheGem (WPBakery)
Updated January 21, 2021 at 11:22am
2
Most recent comment from Michael:HI!Unfortunately, there is no such setting in the widget. The widget has a standard look.