Public Tickets
vishalvictor
Slider editClosed
TheGem (WPBakery)
Updated February 23, 2021 at 9:28am
2
Most recent comment from Michael:HI!
1) Please read the documentation:
https://codex-themes.com/thegem/documentation/#wpb-adding-sliders
2) This animation was created using JS code, you can find it in the slider settings.
JEMEL IDRISSI
Header on mobileClosed
TheGem (WPBakery)
Updated February 22, 2021 at 7:05am
3
Most recent comment from Oliver:Ok, thank you for letting know
ReRei
accordion - how to keep multiple tabs openClosed
TheGem (WPBakery)
Updated February 19, 2021 at 1:59pm
4
Most recent comment from Michael:No, there is no such possibility.
Nuno Seleiro
Font familyClosed
TheGem (WPBakery)
Updated February 19, 2021 at 10:19am
4
Most recent comment from Michael:Have a nice day!
AbacoConsultores
Visual Editors Not WorkingClosed
TheGem (WPBakery)
Updated February 18, 2021 at 6:48am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access, I'll check it out
DeafCrocodile
Featured imagesClosed
TheGem (WPBakery)
Updated February 15, 2021 at 9:26am
2
Most recent comment from Michael:HI!Please disable this Page setting:
David
Column vertical gap on mobileClosed
TheGem (WPBakery)
Updated February 12, 2021 at 3:03pm
8
Most recent comment from Michael:Please use these settings:
jiggu87
Landing PageClosed
TheGem (WPBakery)
Updated February 9, 2021 at 12:14pm
6
Most recent comment from Michael:Yes, these versions of themes aren't compatible.
bkcphoto
Mobile Font SizeClosed
TheGem (WPBakery)
Updated February 9, 2021 at 8:25am
8
Most recent comment from Michael:Please provide a link to your site. We will try to help you.
wojteq
import page from another templateClosed
TheGem (WPBakery)
Updated February 5, 2021 at 1:56pm
4
Most recent comment from Michael:You're welcome!
CreativePeakMarketing
logo replacementClosed
TheGem (WPBakery)
Updated February 5, 2021 at 9:41am
2
Most recent comment from Oliver:Hi,pls. take a look:https://codex-themes.com/thegem/documentation/theme-options/#global_website_settings
TheRealFreddyOwen
white space when website first loadsClosed
TheGem (WPBakery)
Updated February 5, 2021 at 9:08am
8
Most recent comment from Michael:I don't see this problem at the moment.
orlaoshea
Error: invalid license keyClosed
TheGem (WPBakery)
Updated February 2, 2021 at 7:01am
5
Most recent comment from Oliver:Feel free to contact us if you need help.
GrupoAlbertoFernandez
install the theme on another domainClosed
TheGem (WPBakery)
Updated February 1, 2021 at 11:16am
4
Most recent comment from Oliver:Hi,
take a look:https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. log ...
EprjWeb
WPBakery won't work after updateClosed
TheGem (WPBakery)
Updated January 29, 2021 at 12:36pm
5
Most recent comment from Oliver:pls. contact your hoster and ask him deactivate it.