Public Tickets
winnieyoong
Icon broken after latest updateClosed
TheGem (WPBakery)
Updated January 24, 2021 at 1:12pm
4
Most recent comment from Oliver:Welcome!
mmayer89
Style of Teams SidebarClosed
TheGem (WPBakery)
Updated January 21, 2021 at 11:22am
2
Most recent comment from Michael:HI!Unfortunately, there is no such setting in the widget. The widget has a standard look.
Craig Rogers
shop productsClosed
TheGem (WPBakery)
Updated January 14, 2021 at 9:50am
6
Most recent comment from Michael:There was no such function in the theme, it is a label for new products.
Buğra
Google Search VisibilityClosed
TheGem (WPBakery)
Updated January 11, 2021 at 10:30am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Stephane
sliderClosed
TheGem (WPBakery)
Updated January 9, 2021 at 10:53am
4
Most recent comment from Michael:You're welcome!Have a nice day!
adam0903
activateClosed
TheGem (WPBakery)
Updated December 31, 2020 at 11:38am
2
Most recent comment from Oliver:Hi,Did you renamed theme? Can you check theme folder? Should be:wp-content/themes/thegem/THEME FILES
Luca
sldier revolutionClosed
TheGem (WPBakery)
Updated December 29, 2020 at 12:58pm
2
Most recent comment from Michael:HI!You can find it here:
Steve
Mobile Menu breakpointClosed
TheGem (WPBakery)
Updated December 24, 2020 at 10:34am
4
Most recent comment from Michael:Unfortunately, this requires changing a lot of files and code in them. Therefore, at the moment there is no such setting in the theme.Also I don't see any problems right now on your site.
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:52am
2
Most recent comment from Oliver:Hi,
Replied in another ticket.
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:52am
2
Most recent comment from Oliver:Hi,Replied in another ticket.
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:51am
2
Most recent comment from Oliver:Hi,What URL you can't activate?
bkcphoto
LightboxClosed
TheGem (WPBakery)
Updated December 22, 2020 at 2:47pm
8
Most recent comment from Michael:You're welcome!Have a nice day!
DesignMeSouthAfrica
quickfinder not showing contentClosed
TheGem (WPBakery)
Updated December 21, 2020 at 9:32am
2
Most recent comment from Oliver:Hi,pls. update theme to the last version:Updating Theme and Plugins
Jewels3225
Error Loading PagesClosed
TheGem (WPBakery)
Updated December 21, 2020 at 8:23am
4
Most recent comment from Oliver:Hi,I think it's custom footer, take a look:https://www.youtube.com/watch?v=ADDfmPGjGl0&feature=emb_logo
samikerimici
le curseur du thème ne s'affiche pasClosed
TheGem (WPBakery)
Updated December 18, 2020 at 10:18am
3
Most recent comment from samikerimici:I sent you my credentials on the other ticket