Public Tickets
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:51am
2
Most recent comment from Oliver:Hi,What URL you can't activate?
bkcphoto
LightboxClosed
TheGem (WPBakery)
Updated December 22, 2020 at 2:47pm
8
Most recent comment from Michael:You're welcome!Have a nice day!
DesignMeSouthAfrica
quickfinder not showing contentClosed
TheGem (WPBakery)
Updated December 21, 2020 at 9:32am
2
Most recent comment from Oliver:Hi,pls. update theme to the last version:Updating Theme and Plugins
Jewels3225
Error Loading PagesClosed
TheGem (WPBakery)
Updated December 21, 2020 at 8:23am
4
Most recent comment from Oliver:Hi,I think it's custom footer, take a look:https://www.youtube.com/watch?v=ADDfmPGjGl0&feature=emb_logo
samikerimici
le curseur du thème ne s'affiche pasClosed
TheGem (WPBakery)
Updated December 18, 2020 at 10:18am
3
Most recent comment from samikerimici:I sent you my credentials on the other ticket
Buğra
page-to-page spaceClosed
TheGem (WPBakery)
Updated December 16, 2020 at 9:59am
4
Most recent comment from Michael:You're welcome!Have a nice day!
narfers
remove blue blockClosed
TheGem (WPBakery)
Updated December 15, 2020 at 11:54am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Harry K
WooCommerce category page header stylesClosed
TheGem (WPBakery)
Updated December 15, 2020 at 8:35am
2
Most recent comment from Michael:HI!Unfortunately, these are all available settings at the moment. But we are preparing a big update in which these and other settings will be available for category pages and any other pages.
outlawzz
Menu stylingClosed
TheGem (WPBakery)
Updated December 14, 2020 at 11:44am
2
Most recent comment from Michael:HI!
pls. use following css:
#primary-menu.no-responsive > li#menu-item-wpml-ls-2-de:hover > a,
#primary-menu.no-responsive > li.menu-item-search:hover > a {
border-top: none !important;
}
yulsriera
Page CustomizationClosed
TheGem (WPBakery)
Updated December 12, 2020 at 1:14pm
2
Most recent comment from Oliver:Hi,As I see for now activated another theme, can I active gem theme?
digitalcardiff
WP BakeryClosed
TheGem (WPBakery)
Updated December 12, 2020 at 1:10pm
2
Most recent comment from Oliver:Hi,pls. update theme to the last version, this issue already fixed.
rmaresca
Problem with lazy loadingClosed
TheGem (WPBakery)
Updated December 10, 2020 at 11:11am
2
Most recent comment from Oliver:Hi,
pls. wait a bit, soon will be the update to fix the issue.
pigroup
Client feed not workingClosed
TheGem (WPBakery)
Updated December 9, 2020 at 10:33pm
2
Most recent comment from Michael:HI!
Yes, we are aware of this issue and will soon release an update to fix this issue.
A temporary fix for the problem, the elements will be displayed, but the animations will not work.
Sorry for the ...
Mark de Rooij
Add to cart button for cross-sells (feature request)Closed
TheGem (WPBakery)
Updated December 9, 2020 at 11:07am
16
Most recent comment from Oliver:Hi,Add this CSS code:
body .woocommerce .cross-sells .product .product-bottom {
display: inline-block;
}
Mihai
Share ButtonsClosed
TheGem (WPBakery)
Updated December 9, 2020 at 9:14am
4
Most recent comment from Oliver:Hi,You need to edit template:wp-content/themes/thegem/woocommerce/content-product.phpOr action:
If you use template, copy it to the child theme before the editing.