Public Tickets
adam0903
activateClosed
TheGem (WPBakery)
Updated December 31, 2020 at 11:38am
2
Most recent comment from Oliver:Hi,Did you renamed theme? Can you check theme folder? Should be:wp-content/themes/thegem/THEME FILES
Luca
sldier revolutionClosed
TheGem (WPBakery)
Updated December 29, 2020 at 12:58pm
2
Most recent comment from Michael:HI!You can find it here:
Steve
Mobile Menu breakpointClosed
TheGem (WPBakery)
Updated December 24, 2020 at 10:34am
4
Most recent comment from Michael:Unfortunately, this requires changing a lot of files and code in them. Therefore, at the moment there is no such setting in the theme.Also I don't see any problems right now on your site.
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:52am
2
Most recent comment from Oliver:Hi,
Replied in another ticket.
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:52am
2
Most recent comment from Oliver:Hi,Replied in another ticket.
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:51am
2
Most recent comment from Oliver:Hi,What URL you can't activate?
bkcphoto
LightboxClosed
TheGem (WPBakery)
Updated December 22, 2020 at 2:47pm
8
Most recent comment from Michael:You're welcome!Have a nice day!
DesignMeSouthAfrica
quickfinder not showing contentClosed
TheGem (WPBakery)
Updated December 21, 2020 at 9:32am
2
Most recent comment from Oliver:Hi,pls. update theme to the last version:Updating Theme and Plugins
Jewels3225
Error Loading PagesClosed
TheGem (WPBakery)
Updated December 21, 2020 at 8:23am
4
Most recent comment from Oliver:Hi,I think it's custom footer, take a look:https://www.youtube.com/watch?v=ADDfmPGjGl0&feature=emb_logo
samikerimici
le curseur du thème ne s'affiche pasClosed
TheGem (WPBakery)
Updated December 18, 2020 at 10:18am
3
Most recent comment from samikerimici:I sent you my credentials on the other ticket
Buğra
page-to-page spaceClosed
TheGem (WPBakery)
Updated December 16, 2020 at 9:59am
4
Most recent comment from Michael:You're welcome!Have a nice day!
narfers
remove blue blockClosed
TheGem (WPBakery)
Updated December 15, 2020 at 11:54am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Harry K
WooCommerce category page header stylesClosed
TheGem (WPBakery)
Updated December 15, 2020 at 8:35am
2
Most recent comment from Michael:HI!Unfortunately, these are all available settings at the moment. But we are preparing a big update in which these and other settings will be available for category pages and any other pages.
outlawzz
Menu stylingClosed
TheGem (WPBakery)
Updated December 14, 2020 at 11:44am
2
Most recent comment from Michael:HI!
pls. use following css:
#primary-menu.no-responsive > li#menu-item-wpml-ls-2-de:hover > a,
#primary-menu.no-responsive > li.menu-item-search:hover > a {
border-top: none !important;
}
yulsriera
Page CustomizationClosed
TheGem (WPBakery)
Updated December 12, 2020 at 1:14pm
2
Most recent comment from Oliver:Hi,As I see for now activated another theme, can I active gem theme?