Public Tickets
orlaoshea
Error: invalid license keyClosed
TheGem (WPBakery)
Updated February 2, 2021 at 7:01am
5
Most recent comment from Oliver:Feel free to contact us if you need help.
GrupoAlbertoFernandez
install the theme on another domainClosed
TheGem (WPBakery)
Updated February 1, 2021 at 11:16am
4
Most recent comment from Oliver:Hi,
take a look:https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. log ...
EprjWeb
WPBakery won't work after updateClosed
TheGem (WPBakery)
Updated January 29, 2021 at 12:36pm
5
Most recent comment from Oliver:pls. contact your hoster and ask him deactivate it.
Manuel
Menu color problemClosed
TheGem (WPBakery)
Updated January 28, 2021 at 10:21am
3
Most recent comment from Michael:HI!Is your problem solved?
Daniel Matos
Theme option not workingClosed
TheGem (WPBakery)
Updated January 28, 2021 at 6:34am
4
Most recent comment from Oliver:Ok, thank you for letting know
winnieyoong
Icon broken after latest updateClosed
TheGem (WPBakery)
Updated January 24, 2021 at 1:12pm
4
Most recent comment from Oliver:Welcome!
mmayer89
Style of Teams SidebarClosed
TheGem (WPBakery)
Updated January 21, 2021 at 11:22am
2
Most recent comment from Michael:HI!Unfortunately, there is no such setting in the widget. The widget has a standard look.
Craig Rogers
shop productsClosed
TheGem (WPBakery)
Updated January 14, 2021 at 9:50am
6
Most recent comment from Michael:There was no such function in the theme, it is a label for new products.
Buğra
Google Search VisibilityClosed
TheGem (WPBakery)
Updated January 11, 2021 at 10:30am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Stephane
sliderClosed
TheGem (WPBakery)
Updated January 9, 2021 at 10:53am
4
Most recent comment from Michael:You're welcome!Have a nice day!
adam0903
activateClosed
TheGem (WPBakery)
Updated December 31, 2020 at 11:38am
2
Most recent comment from Oliver:Hi,Did you renamed theme? Can you check theme folder? Should be:wp-content/themes/thegem/THEME FILES
Luca
sldier revolutionClosed
TheGem (WPBakery)
Updated December 29, 2020 at 12:58pm
2
Most recent comment from Michael:HI!You can find it here:
Steve
Mobile Menu breakpointClosed
TheGem (WPBakery)
Updated December 24, 2020 at 10:34am
4
Most recent comment from Michael:Unfortunately, this requires changing a lot of files and code in them. Therefore, at the moment there is no such setting in the theme.Also I don't see any problems right now on your site.
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:52am
2
Most recent comment from Oliver:Hi,
Replied in another ticket.
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:52am
2
Most recent comment from Oliver:Hi,Replied in another ticket.