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Public Tickets

adam0903 activateClosed   TheGem (WPBakery)   Updated December 31, 2020 at 11:38am   2 Most recent comment from Oliver:Hi,Did you renamed theme? Can you check theme folder?  Should be:wp-content/themes/thegem/THEME FILES Luca sldier revolutionClosed   TheGem (WPBakery)   Updated December 29, 2020 at 12:58pm   2 Most recent comment from Michael:HI!You can find it here: Steve Mobile Menu breakpointClosed   TheGem (WPBakery)   Updated December 24, 2020 at 10:34am   4 Most recent comment from Michael:Unfortunately, this requires changing a lot of files and code in them. Therefore, at the moment there is no such setting in the theme.Also I don't see any problems right now on your site. globeq ActivationClosed   TheGem (WPBakery)   Updated December 23, 2020 at 9:52am   2 Most recent comment from Oliver:Hi, Replied in another ticket. globeq ActivationClosed   TheGem (WPBakery)   Updated December 23, 2020 at 9:52am   2 Most recent comment from Oliver:Hi,Replied in another ticket. globeq ActivationClosed   TheGem (WPBakery)   Updated December 23, 2020 at 9:51am   2 Most recent comment from Oliver:Hi,What URL you can't activate? bkcphoto LightboxClosed   TheGem (WPBakery)   Updated December 22, 2020 at 2:47pm   8 Most recent comment from Michael:You're welcome!Have a nice day! DesignMeSouthAfrica quickfinder not showing contentClosed   TheGem (WPBakery)   Updated December 21, 2020 at 9:32am   2 Most recent comment from Oliver:Hi,pls. update theme to the last version:Updating Theme and Plugins Jewels3225 Error Loading PagesClosed   TheGem (WPBakery)   Updated December 21, 2020 at 8:23am   4 Most recent comment from Oliver:Hi,I think it's custom footer, take a look:https://www.youtube.com/watch?v=ADDfmPGjGl0&feature=emb_logo samikerimici le curseur du thème ne s'affiche pasClosed   TheGem (WPBakery)   Updated December 18, 2020 at 10:18am   3 Most recent comment from samikerimici:I sent you my credentials on the other ticket Buğra page-to-page spaceClosed   TheGem (WPBakery)   Updated December 16, 2020 at 9:59am   4 Most recent comment from Michael:You're welcome!Have a nice day! narfers remove blue blockClosed   TheGem (WPBakery)   Updated December 15, 2020 at 11:54am   4 Most recent comment from Michael:You're welcome!Have a nice day! Harry K WooCommerce category page header stylesClosed   TheGem (WPBakery)   Updated December 15, 2020 at 8:35am   2 Most recent comment from Michael:HI!Unfortunately, these are all available settings at the moment. But we are preparing a big update in which these and other settings will be available for category pages and any other pages. outlawzz Menu stylingClosed   TheGem (WPBakery)   Updated December 14, 2020 at 11:44am   2 Most recent comment from Michael:HI! pls. use following css: #primary-menu.no-responsive > li#menu-item-wpml-ls-2-de:hover > a, #primary-menu.no-responsive > li.menu-item-search:hover > a { border-top: none !important; }   yulsriera Page CustomizationClosed   TheGem (WPBakery)   Updated December 12, 2020 at 1:14pm   2 Most recent comment from Oliver:Hi,As I see for now activated another theme, can I active gem theme?