Public Tickets
endurun
Problem with top areaClosed
TheGem (WPBakery)
Updated March 28, 2021 at 9:54am
2
Most recent comment from Oliver:Hi,Do you need top area fixed?
gemmabalagueserra
Fatal error after installing and activate the ThemeClosed
TheGem (WPBakery)
Updated March 26, 2021 at 11:21am
4
Most recent comment from Oliver:Ok, thank you for letting know.
Dijital Kanguru
Icon problem in the computer view of the site (icons work fine in mobile.)Closed
TheGem (WPBakery)
Updated March 24, 2021 at 9:50am
4
Most recent comment from Oliver:Welcome!
JWagonerPresidio
Privacy & GDPRClosed
TheGem (WPBakery)
Updated March 24, 2021 at 6:58am
6
Most recent comment from Oliver:You're welcome!
mford19
CounterClosed
TheGem (WPBakery)
Updated March 19, 2021 at 6:33am
3
Most recent comment from Oliver:Ok, thank you for letting know
Mwijaya20 Wijaya
Trouble when update the plugin (Update failed: Purchase code verification failed. Activate TheGem)Closed
TheGem (WPBakery)
Updated March 18, 2021 at 11:20am
4
Most recent comment from Oliver:Welcome!
tipsysmino
Top Area MenuClosed
TheGem (WPBakery)
Updated March 15, 2021 at 2:38pm
7
Most recent comment from Oliver:Welcome!
wojteq
change default grid orderClosed
TheGem (WPBakery)
Updated March 15, 2021 at 11:49am
4
Most recent comment from Oliver:Hi,File:/wp-content/plugins/thegem-elements/inc/content.php
function thegem_news_grid($params)
line 2111
Niran Yodying
Website's got F score from GtmetrixClosed
TheGem (WPBakery)
Updated March 15, 2021 at 6:37am
2
Most recent comment from Michael:HI!Please read this article:Increasing Pagespeed
viragemultimedia
Block Team CrashClosed
TheGem (WPBakery)
Updated March 12, 2021 at 8:20am
3
Most recent comment from Oliver:ok, thank you for letting know
tipsysmino
Theme ImportClosed
TheGem (WPBakery)
Updated March 12, 2021 at 7:43am
5
Most recent comment from Oliver:Hi,Try to start import few times till you get success notice
creoadmin
Icon Size on Smaller ScreenClosed
TheGem (WPBakery)
Updated March 9, 2021 at 2:39pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
Urvish Kadia
QuickFinder IssuesClosed
TheGem (WPBakery)
Updated March 8, 2021 at 12:57pm
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
Sankalp_Seo
Unable to import demo theme (Cryptocoin)Closed
TheGem (WPBakery)
Updated March 8, 2021 at 11:09am
2
Most recent comment from Michael:HI!Please install this theme (see attach.) and activate it. After that you will be able to import the demo site of your choice.
Acutis
Change page loader to site logoClosed
TheGem (WPBakery)
Updated March 4, 2021 at 9:28am
10
Most recent comment from Oliver:HI!
CSS example:
body .preloader .preloader-spin,
body .loading .preloader-spin {
animation: none;
}