Public Tickets
chillsunfire
question regarding demo content imagesClosed
TheGem (WPBakery)
Updated April 14, 2021 at 7:43am
6
Most recent comment from Oliver:Hi,Yes, on the some demos used paid images...
Stefan
menu alignmentClosed
TheGem (WPBakery)
Updated April 13, 2021 at 8:58am
14
Most recent comment from Oliver:Hi,CSS:
body #colophon .widget.widget_search input,
body #colophon #mc4wp_email, #colophon .wpcf7-form-control-wrap input,
body #colophon .wpcf7-form-control-wrap textarea {
background-color: #f ...
EliasAvilez159
problem with submenusClosed
TheGem (WPBakery)
Updated April 12, 2021 at 11:37am
2
Most recent comment from Oliver:Hi,Sorry for delay, you need to deactivate check box "Enable mega menu" in the menu item settings.
kocharneha
Theme and WP versionClosed
TheGem (WPBakery)
Updated April 10, 2021 at 6:16pm
2
Most recent comment from Oliver:Hi, Yes, sure, everything will ok, you can update.
mashub
Key for access to Revolution SliderClosed
TheGem (WPBakery)
Updated April 9, 2021 at 6:24am
2
Most recent comment from Oliver:Hi,You try to use a premium feature, which is available only in a standalone license version of RevoSlider. We have included RevoSlider in our theme as a bundled plugin under developer license. This m ...
amyrip211
Mega Menu OrganizationClosed
TheGem (WPBakery)
Updated April 8, 2021 at 10:33am
5
Most recent comment from Michael:HI!Unfortunately, there are no such functions in the theme menu settings. Try using a third party plugin to display the menu you need.
aslanbek1985
updateClosed
TheGem (WPBakery)
Updated April 6, 2021 at 8:04am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
onzulin
Como pongo en español las valoracionesClosed
TheGem (WPBakery)
Updated April 5, 2021 at 9:21am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
Dijital Kanguru
Move the swipe up button to the left.Closed
TheGem (WPBakery)
Updated March 29, 2021 at 9:18am
4
Most recent comment from Oliver:Hi,CSS:
body .scroll-top-button:before {
background-color: #06060f;
color: #99a9b5;
}
endurun
Problem with top areaClosed
TheGem (WPBakery)
Updated March 28, 2021 at 9:54am
2
Most recent comment from Oliver:Hi,Do you need top area fixed?
gemmabalagueserra
Fatal error after installing and activate the ThemeClosed
TheGem (WPBakery)
Updated March 26, 2021 at 11:21am
4
Most recent comment from Oliver:Ok, thank you for letting know.
Dijital Kanguru
Icon problem in the computer view of the site (icons work fine in mobile.)Closed
TheGem (WPBakery)
Updated March 24, 2021 at 9:50am
4
Most recent comment from Oliver:Welcome!
JWagonerPresidio
Privacy & GDPRClosed
TheGem (WPBakery)
Updated March 24, 2021 at 6:58am
6
Most recent comment from Oliver:You're welcome!
mford19
CounterClosed
TheGem (WPBakery)
Updated March 19, 2021 at 6:33am
3
Most recent comment from Oliver:Ok, thank you for letting know
Mwijaya20 Wijaya
Trouble when update the plugin (Update failed: Purchase code verification failed. Activate TheGem)Closed
TheGem (WPBakery)
Updated March 18, 2021 at 11:20am
4
Most recent comment from Oliver:Welcome!