Public Tickets
Urvish Kadia
QuickFinder IssuesClosed
TheGem (WPBakery)
Updated March 8, 2021 at 12:57pm
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
Sankalp_Seo
Unable to import demo theme (Cryptocoin)Closed
TheGem (WPBakery)
Updated March 8, 2021 at 11:09am
2
Most recent comment from Michael:HI!Please install this theme (see attach.) and activate it. After that you will be able to import the demo site of your choice.
Acutis
Change page loader to site logoClosed
TheGem (WPBakery)
Updated March 4, 2021 at 9:28am
10
Most recent comment from Oliver:HI!
CSS example:
body .preloader .preloader-spin,
body .loading .preloader-spin {
animation: none;
}
biernat_a
AJAX stopped workingClosed
TheGem (WPBakery)
Updated March 2, 2021 at 11:29am
7
Most recent comment from Oliver:Hi Adam,Thank you for letting know.
Acutis
Customize preloaderClosed
TheGem (WPBakery)
Updated March 1, 2021 at 10:56am
4
Most recent comment from Michael:Read the provided article to the end, there is a corresponding instruction.
rickymio
Category page contentClosed
TheGem (WPBakery)
Updated February 26, 2021 at 10:20am
4
Most recent comment from Michael:You're welcome!Have a nice day!
xphenoadmin
Portfolio and Slider plugins not working after version updateClosed
TheGem (WPBakery)
Updated February 26, 2021 at 6:44am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
zimmo
BreadcrumbsClosed
TheGem (WPBakery)
Updated February 25, 2021 at 10:34am
2
Most recent comment from Michael:HI!Please read this article:https://yoast.com/help/implement-wordpress-seo-breadcrumbs/Here is example how to make it:
Open the themes functions.php
FIND (around line 925)
gem_breadcrumbs(); $bre ...
Hal Richman
accordion failsClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:44am
8
Most recent comment from Michael:You're welcome!Have a nice day!
zimmo
Conditional TagsClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:29am
4
Most recent comment from Oliver:Hi,I see it's a compatibility issue, simplest workaround: activate the default theme, make all the menu settings, activate gem theme, nothing will be lost. We'll try to fix this issue in the ...
biernat_a
Alt text of images in portfoliosClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:23am
6
Most recent comment from Oliver:You're welcome!
vishalvictor
Slider editClosed
TheGem (WPBakery)
Updated February 23, 2021 at 9:28am
2
Most recent comment from Michael:HI!
1) Please read the documentation:
https://codex-themes.com/thegem/documentation/#wpb-adding-sliders
2) This animation was created using JS code, you can find it in the slider settings.
JEMEL IDRISSI
Header on mobileClosed
TheGem (WPBakery)
Updated February 22, 2021 at 7:05am
3
Most recent comment from Oliver:Ok, thank you for letting know
ReRei
accordion - how to keep multiple tabs openClosed
TheGem (WPBakery)
Updated February 19, 2021 at 1:59pm
4
Most recent comment from Michael:No, there is no such possibility.
Nuno Seleiro
Font familyClosed
TheGem (WPBakery)
Updated February 19, 2021 at 10:19am
4
Most recent comment from Michael:Have a nice day!