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Public Tickets

mashub Key for access to Revolution SliderClosed   TheGem (WPBakery)   Updated April 9, 2021 at 6:24am   2 Most recent comment from Oliver:Hi,You try to use a premium feature, which is available only in a standalone license version of RevoSlider. We have included RevoSlider in our theme as a bundled plugin under developer license. This m ... amyrip211 Mega Menu OrganizationClosed   TheGem (WPBakery)   Updated April 8, 2021 at 10:33am   5 Most recent comment from Michael:HI!Unfortunately, there are no such functions in the theme menu settings. Try using a third party plugin to display the menu you need. aslanbek1985 updateClosed   TheGem (WPBakery)   Updated April 6, 2021 at 8:04am   2 Most recent comment from Oliver:Hi, take a look: https://codex-themes.com/thegem/documentation/#license-terms One regular license allows you to use TheGem on one localhost, one development and one final production website.  pls. lo ... onzulin Como pongo en español las valoracionesClosed   TheGem (WPBakery)   Updated April 5, 2021 at 9:21am   2 Most recent comment from Oliver:Hi, We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:  1. Take file languages/thegem.pot or xx_YY.p ... Dijital Kanguru Move the swipe up button to the left.Closed   TheGem (WPBakery)   Updated March 29, 2021 at 9:18am   4 Most recent comment from Oliver:Hi,CSS: body .scroll-top-button:before { background-color: #06060f; color: #99a9b5; } endurun Problem with top areaClosed   TheGem (WPBakery)   Updated March 28, 2021 at 9:54am   2 Most recent comment from Oliver:Hi,Do you need top area fixed? gemmabalagueserra Fatal error after installing and activate the ThemeClosed   TheGem (WPBakery)   Updated March 26, 2021 at 11:21am   4 Most recent comment from Oliver:Ok, thank you for letting know. Dijital Kanguru Icon problem in the computer view of the site (icons work fine in mobile.)Closed   TheGem (WPBakery)   Updated March 24, 2021 at 9:50am   4 Most recent comment from Oliver:Welcome! JWagonerPresidio Privacy & GDPRClosed   TheGem (WPBakery)   Updated March 24, 2021 at 6:58am   6 Most recent comment from Oliver:You're welcome! mford19 CounterClosed   TheGem (WPBakery)   Updated March 19, 2021 at 6:33am   3 Most recent comment from Oliver:Ok, thank you for letting know Mwijaya20 Wijaya Trouble when update the plugin (Update failed: Purchase code verification failed. Activate TheGem)Closed   TheGem (WPBakery)   Updated March 18, 2021 at 11:20am   4 Most recent comment from Oliver:Welcome! tipsysmino Top Area MenuClosed   TheGem (WPBakery)   Updated March 15, 2021 at 2:38pm   7 Most recent comment from Oliver:Welcome! wojteq change default grid orderClosed   TheGem (WPBakery)   Updated March 15, 2021 at 11:49am   4 Most recent comment from Oliver:Hi,File:/wp-content/plugins/thegem-elements/inc/content.php function thegem_news_grid($params) line 2111 Niran Yodying Website's got F score from GtmetrixClosed   TheGem (WPBakery)   Updated March 15, 2021 at 6:37am   2 Most recent comment from Michael:HI!Please read this article:Increasing Pagespeed viragemultimedia Block Team CrashClosed   TheGem (WPBakery)   Updated March 12, 2021 at 8:20am   3 Most recent comment from Oliver:ok, thank you for letting know