Public Tickets
Jhun Lorenz Asna
Font Icon not loadingClosed
TheGem (WPBakery)
Updated October 29, 2020 at 6:34am
2
Most recent comment from Oliver:Hi,Everything is ok for me, can you add screenshot what do you see on your end?
chrismaynard5
bbPress compatibilityClosed
TheGem (WPBakery)
Updated October 29, 2020 at 6:32am
4
Most recent comment from Oliver:Hi,We're working on the new theme options now, after we'll try to make full bbpress compatibility.
Giarcza
Plug-in IncompatibilityClosed
TheGem (WPBakery)
Updated October 28, 2020 at 11:09am
4
Most recent comment from Oliver:Hi,pls. activate the plugin and give me FTP access, I'll check the error.
NDULZ
Logo not showingClosed
TheGem (WPBakery)
Updated October 26, 2020 at 12:05pm
5
Most recent comment from Oliver:You're welcome!
Jhun Lorenz Asna
Self Hosted FontClosed
TheGem (WPBakery)
Updated October 26, 2020 at 9:35am
5
Most recent comment from Oliver:Ok, thank you for letting know
thenortheasthub
Icons not showing correctly on Motorola mobile phoneClosed
TheGem (WPBakery)
Updated October 26, 2020 at 8:28am
4
Most recent comment from Oliver:Ok, thank you for letting know
Mike_Spoleto
How to Change color of Sale OfferClosed
TheGem (WPBakery)
Updated October 26, 2020 at 7:54am
2
Most recent comment from Michael:HI!
pls. use following css:
.product .onsale {
line-height: 17px !important;
padding-top: 9px;
font-size: 10px !important;
}
unityfaith
fontsClosed
TheGem (WPBakery)
Updated October 23, 2020 at 9:55am
2
Most recent comment from Oliver:Hi,You can make it in the theme options, here:
Aaquib Rayani
website not loading in some deviceClosed
TheGem (WPBakery)
Updated October 22, 2020 at 12:40pm
5
Most recent comment from Oliver:Welcome!
Roberto
customize page archiveClosed
TheGem (WPBakery)
Updated October 22, 2020 at 7:56am
2
Most recent comment from Oliver:Hi Roberto!
in order to change the blog style you need to edit template:
/wp-content/themes/thegem/index.php
Example of changing default style you can see in the template:
/wp-content/themes/thegem/s ...
SamiqSAS
animate clickClosed
TheGem (WPBakery)
Updated October 21, 2020 at 8:06am
2
Most recent comment from Michael:HI!Please use 'scroll-to-button' class to this button.
AmyLynn2136
Client CarouselClosed
TheGem (WPBakery)
Updated October 19, 2020 at 8:24am
2
Most recent comment from Michael:Hi, sorry, can you pls provide more details with screenshots?Also provide the wp-admin access. We will try to inspect problem on your site.
Alex
Demo ContentClosed
TheGem (WPBakery)
Updated October 15, 2020 at 8:11am
2
Most recent comment from Michael:HI!Please use this button:
Apostolos Ntokos
SLIDER REVOLUTIONClosed
TheGem (WPBakery)
Updated October 14, 2020 at 12:41pm
6
Most recent comment from Michael:You're welcome!
musicrespons
Transfer of support to clientClosed
TheGem (WPBakery)
Updated October 13, 2020 at 8:21am
2
Most recent comment from Oliver:Hi,We don't have access to your license, pls. try to contact envato support team with this issue.