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Public Tickets

Jhun Lorenz Asna Font Icon not loadingClosed   TheGem (WPBakery)   Updated October 29, 2020 at 6:34am   2 Most recent comment from Oliver:Hi,Everything is ok for me, can you add screenshot what do you see on your end? chrismaynard5 bbPress compatibilityClosed   TheGem (WPBakery)   Updated October 29, 2020 at 6:32am   4 Most recent comment from Oliver:Hi,We're working on the new theme options now, after we'll try to make full  bbpress compatibility.  Giarcza Plug-in IncompatibilityClosed   TheGem (WPBakery)   Updated October 28, 2020 at 11:09am   4 Most recent comment from Oliver:Hi,pls. activate the plugin and give me FTP access, I'll check the error. NDULZ Logo not showingClosed   TheGem (WPBakery)   Updated October 26, 2020 at 12:05pm   5 Most recent comment from Oliver:You're welcome! Jhun Lorenz Asna Self Hosted FontClosed   TheGem (WPBakery)   Updated October 26, 2020 at 9:35am   5 Most recent comment from Oliver:Ok, thank you for letting know thenortheasthub Icons not showing correctly on Motorola mobile phoneClosed   TheGem (WPBakery)   Updated October 26, 2020 at 8:28am   4 Most recent comment from Oliver:Ok, thank you for letting know Mike_Spoleto How to Change color of Sale OfferClosed   TheGem (WPBakery)   Updated October 26, 2020 at 7:54am   2 Most recent comment from Michael:HI! pls. use following css: .product .onsale { line-height: 17px !important; padding-top: 9px; font-size: 10px !important; }   unityfaith fontsClosed   TheGem (WPBakery)   Updated October 23, 2020 at 9:55am   2 Most recent comment from Oliver:Hi,You can make it in the theme options, here: Aaquib Rayani website not loading in some deviceClosed   TheGem (WPBakery)   Updated October 22, 2020 at 12:40pm   5 Most recent comment from Oliver:Welcome! Roberto customize page archiveClosed   TheGem (WPBakery)   Updated October 22, 2020 at 7:56am   2 Most recent comment from Oliver:Hi Roberto! in order to change the blog style you need to edit template: /wp-content/themes/thegem/index.php Example of changing default style you can see in the template: /wp-content/themes/thegem/s ... SamiqSAS animate clickClosed   TheGem (WPBakery)   Updated October 21, 2020 at 8:06am   2 Most recent comment from Michael:HI!Please use 'scroll-to-button' class to this button. AmyLynn2136 Client CarouselClosed   TheGem (WPBakery)   Updated October 19, 2020 at 8:24am   2 Most recent comment from Michael:Hi, sorry, can you pls provide more details with screenshots?Also provide the wp-admin access. We will try to inspect problem on your site. Alex Demo ContentClosed   TheGem (WPBakery)   Updated October 15, 2020 at 8:11am   2 Most recent comment from Michael:HI!Please use this button: Apostolos Ntokos SLIDER REVOLUTIONClosed   TheGem (WPBakery)   Updated October 14, 2020 at 12:41pm   6 Most recent comment from Michael:You're welcome! musicrespons Transfer of support to clientClosed   TheGem (WPBakery)   Updated October 13, 2020 at 8:21am   2 Most recent comment from Oliver:Hi,We don't have access to your license, pls. try to contact envato support team with this issue.