Public Tickets
Sumweb
main theme color
TheGem(Elementor)
Updated 12 hours ago
3
Most recent comment from Sumweb:i ve underlined the problem into the jpg attachement.in the contro panel i ve changed the main color. but the original one is still there.
bryanmcclure12
Altering a plugin in a child theme
TheGem(Elementor)
Updated 12 hours ago
3
Most recent comment from bryanmcclure12:This is my first time trying to customize a plugin. Thank you for pointing out where I went wrong. Can you suggest the correct place/file structure to put this customization so that when plugin update ...
vyseroy
LayerSlider Plugin Out Of Date
TheGem(Elementor)
Updated 14 hours ago
3
Most recent comment from vyseroy:Oh I didn't realise that's how it worked, thanks for letting me know!
wilsdesign
Frame Spacing Frustration
TheGem(Elementor)
Updated 19 hours ago
8
Most recent comment from Michael:Please use this setting:
EURLJulienLayral
Portfolio gridClosed
TheGem(Elementor)
Updated 2 weeks ago
12
Most recent comment from Michael:You're welcome!
Please contact us if you have any questions!
Have a nice day!
romburak
Headings structureClosed
TheGem(Elementor)
Updated 2 weeks ago
2
Most recent comment from Michael:Hi, I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details?
Rowan
About the occasional page being moved to the recycle binClosed
TheGem(Elementor)
Updated 2 weeks ago
6
Most recent comment from Michael:Please contact us if you have any questions.
Have a nice day!
Bastenhof
Elementor unabled on 1 pageClosed
TheGem(Elementor)
Updated 3 weeks ago
2
Most recent comment from Michael:Hi,
you need to disable this setting:
tzvetinkmetski
Percentage badgeClosed
TheGem(Elementor)
Updated 3 weeks ago
2
Most recent comment from Michael:Hi,
Unfortunately no way, this functionality, as far as I know, is part of Woocommerce plugin.
jonesy2367
broken siteClosed
TheGem(Elementor)
Updated March 3, 2025 at 7:35am
5
Most recent comment from Michael:I have turned this setting off in the Theme Options.
LaSalleMarketing
Broken UX when savingClosed
TheGem(Elementor)
Updated February 28, 2025 at 6:18am
4
Most recent comment from Michael:Please disable all optimization plugins on your site.
wilsdesign
Headers not showing on MobileClosed
TheGem(Elementor)
Updated February 27, 2025 at 12:56pm
6
Most recent comment from Michael:You have selected an animation that is designed for multi-line texts. Use a different animation.
food2multimedia
Post Title areaClosed
TheGem(Elementor)
Updated February 27, 2025 at 12:46pm
2
Most recent comment from Michael:Hi,
please read the documentation:
https://docs.codex-themes.com/article/208-activating-title-area-template
Jorg Prüfer
Update pluginsClosed
TheGem(Elementor)
Updated February 27, 2025 at 6:50am
6
Most recent comment from Michael:You're welcome!
agenziasitowebstudio Basile
Change default cart icon colorClosed
TheGem(Elementor)
Updated February 26, 2025 at 8:22am
2
Most recent comment from Michael:Hi,
please use this CSS:
span.simple-type-button.cart.icon i {
color: blue !important;
}