Public Tickets
Moussa
edit button
TheGem(Elementor)
Updated 40 minutes ago
2
Most recent comment from Moussa:to rephrase my question, how did you make this button to open a popup?
jona7han77
WPML Issue - Pages and Posts Missing After Setup
TheGem(Elementor)
Updated 2 days ago
2
Most recent comment from Oliver:Hi, thank you for your request.
Did you check the following documentation https://docs.codex-themes.com/category/576-wpml ? Can you please describe in more details your installation and setup steps? ...
compumed
Edit default header
TheGem(Elementor)
Updated 3 days ago
4
Most recent comment from Oliver:Hi, thank you for your reply.
Yes, sure, you can use Page Options to specify on which pages which templates should be applied: https://docs.codex-themes.com/article/404-introduction For example, you ...
Sonal Theresa
Need Help Setting Up TheGem Church Onepage Layout
TheGem(Elementor)
Updated 1 week ago
4
Most recent comment from Oliver:Hi, thank you for your reply. The short answer is no - this will not affect your other pages, as long as you do not check the box to import the Theme Options settings for this single page (the “Impo ...
Sreelakshm
Widget footer issue
TheGem(Elementor)
Updated 2 weeks ago
2
Most recent comment from Oliver:Hi, thank you for your request.
You can edit the contact information displayed in the contact widget using Theme Options - Contacts & Socials as described in documentation: https://docs.codex-themes ...
Wawe_Com
Mobile header icons (Cart / Login / Wishlist) not rendering in WooCommerce – workaround applied, need proper fix
TheGem(Elementor)
Updated December 29, 2026 at 3:07pm
2
Most recent comment from Oliver:Hi, thank you for your request.
By reviewing the settings of your header template I can see, that the mentioned elements are hidden for the mobile devices. Please check this screenshot:
https://pr ...
mr-website
search images
TheGem(Elementor)
Updated December 2, 2025 at 5:22am
2
Most recent comment from Oliver:Hi, thank you for your request.
You can manage the search results appearance via Theme Options - Archive Pages - Search Results as described in documentation https://docs.codex-themes.com/article/34 ...
krymka
styling
TheGem(Elementor)
Updated November 30, 2025 at 10:53am
4
Most recent comment from Oliver:You are welcome!
judithbeentjes
custom font
TheGem(Elementor)
Updated November 28, 2025 at 5:57am
3
Most recent comment from Oliver:Hi Judith,
Thank you for letting me know!
mr-website
reorder of portfolioClosed
TheGem(Elementor)
Updated November 25, 2025 at 10:22am
4
Most recent comment from Oliver:Hi,
you can search for the plugins like post order or post types order on the wordpress.org directory and give them a try.
hossamhany474
I need to do login with Phone Number Can i do with TheGem ?Closed
TheGem(Elementor)
Updated November 24, 2025 at 7:05am
2
Most recent comment from Oliver:Hi, thank you for your request. You can check the following article, maybe it could be helpful: https://www.wpbeginner.com/plugins/how-to-add-login-with-phone-number-via-otp-in-wordpress/
szklo
Font Configuration and other thingsClosed
TheGem(Elementor)
Updated November 24, 2025 at 5:53am
2
Most recent comment from Oliver:Hi, thank you for your request.
You simply need to adjust the body font. Go to Theme Options - Typography - Headings & Body, scroll down to the "Body Font" section and here you can adjust the settin ...
adwebpt
Editing low footer areaClosed
TheGem(Elementor)
Updated November 22, 2025 at 5:54am
2
Most recent comment from Oliver:Hi, thank you for your request. I didn't find any attached image, however I suppose you mean the bottom area of the website. Please refer to the following documentation: https://docs.codex-themes ...
valetauris
Add a external fontClosed
TheGem(Elementor)
Updated November 20, 2025 at 7:11am
6
Most recent comment from Oliver:Hi Valeria,
You are welcome!
mr-website
single project breadcrumbClosed
TheGem(Elementor)
Updated November 10, 2025 at 8:23am
2
Most recent comment from Michael:Hi,
You can select a page in the Theme Options.