Public Tickets
envatousernamelogin
Editing Bottom Area linksClosed
TheGem(Elementor)
Updated January 5, 2024 at 9:00am
4
Most recent comment from Michael:You're welcome!Have a nice day!
envatousernamelogin
Creating a new Blog Post templateClosed
TheGem(Elementor)
Updated January 5, 2024 at 7:36am
2
Most recent comment from Oliver:Hi, Thank you for your request. Kindly use TheGem Templates Builder -> Single Post to create your own blog post template as described in documentation: https://docs.codex-themes.com/category/186-si ...
maerbas
Google Maps IssueClosed
TheGem(Elementor)
Updated January 4, 2024 at 6:06am
4
Most recent comment from Michael:Please read this article:https://www.routific.com/blog/google-maps-multiple-stops
Radvan
Copy websiteClosed
TheGem(Elementor)
Updated January 3, 2024 at 1:50pm
2
Most recent comment from Oliver:Hi,
Thank you for your request.
1. Setup a new WordPress installation at www.visithornepovazie.sk
2. Purchase a new TheGem license, install and activate TheGem on this new domain
3. Both in you ...
nsaid
modify the copyright areaClosed
TheGem(Elementor)
Updated January 3, 2024 at 8:17am
4
Most recent comment from Michael:HI,Please read this article:https://docs.codex-themes.com/article/616-how-to-edit-the-menu-in-footer
Ritvars Radvilavics
Where to adjust Scroll-up and Privacy widgets?Closed
TheGem(Elementor)
Updated January 2, 2024 at 11:46am
3
Most recent comment from Ritvars Radvilavics:Thanks, Sergio!Feel free to close this ticket.
Maytar
need to change the menu background color for red instead green ononepage scroller tooltipClosed
TheGem(Elementor)
Updated January 2, 2024 at 7:05pm
2
Most recent comment from Maytar:disregard this ticket, they choose another design.thank you Happy New Year
ciociarostore
no more products of woocommerce in home pageClosed
TheGem(Elementor)
Updated December 22, 2023 at 9:46am
4
Most recent comment from Michael:Did you modify the code in the theme files? If not, all settings will remain in their places.
ulissesdias
Missing DemoClosed
TheGem(Elementor)
Updated December 22, 2023 at 8:56am
2
Most recent comment from Michael:Hi,You can find this demo site in the 'Landing' section:
wadeo
Activation FailedClosed
TheGem(Elementor)
Updated December 20, 2023 at 9:51am
2
Most recent comment from Michael:Hi,
Seems like your server is blocking requests from our, please contact your hoster and ask him to disable firewall for democontent.codex-themes.com (ip:213.227.135.142).
karisematos
Problems editing themeClosed
TheGem(Elementor)
Updated December 19, 2023 at 8:25am
2
Most recent comment from Michael:Hi,To reduce this indentation, you need to edit this setting.https://qualitec-qe.com.br/novosite/wp-admin/admin.php?page=thegem-theme-options#/general/theme-layoutProblems after saving theme options a ...
4michaelbrooks
Uninstalling TheGemClosed
TheGem(Elementor)
Updated December 18, 2023 at 8:59am
4
Most recent comment from Michael:If you want to disconnect the purchase code from your site, remove the theme from your site and disable the purchase code in the license manager.
jaywieczorek
Alternate Page and Post Background ColorClosed
TheGem(Elementor)
Updated December 15, 2023 at 8:15am
2
Most recent comment from Michael:Hi,please use this setting:
elkmarketing
Sticky Menu Stopped WorkingClosed
TheGem(Elementor)
Updated December 15, 2023 at 7:51am
12
Most recent comment from Michael:You're welcome!Have a nice day!
lianagiuliani
Option customizationClosed
TheGem(Elementor)
Updated December 14, 2023 at 11:51am
4
Most recent comment from Michael:You're welcome!Have a nice day!