Public Tickets
sahiljain2
Theme layout gets updated after making any changeClosed
TheGem(Elementor)
Updated January 15, 2024 at 11:32am
6
Most recent comment from Oliver:You are welcome!
umar
Perspective HeaderClosed
TheGem(Elementor)
Updated January 9, 2024 at 2:02pm
8
Most recent comment from Michael:I've already told you that you can't use theme templates and Elementor Pro at the same time. The header on this page is displayed correctly if you disable the Elementor Pro plugin.
Mark Micheli
Social Media Icons in FooterClosed
TheGem(Elementor)
Updated January 8, 2024 at 7:34am
4
Most recent comment from Michael:You're welcome!Have a nice day!
dmb5
animated headingClosed
TheGem(Elementor)
Updated January 5, 2024 at 3:08pm
4
Most recent comment from Michael:The background color of the element is set in the Advanced tab.
envatousernamelogin
Editing Bottom Area linksClosed
TheGem(Elementor)
Updated January 5, 2024 at 9:00am
4
Most recent comment from Michael:You're welcome!Have a nice day!
envatousernamelogin
Creating a new Blog Post templateClosed
TheGem(Elementor)
Updated January 5, 2024 at 7:36am
2
Most recent comment from Oliver:Hi, Thank you for your request. Kindly use TheGem Templates Builder -> Single Post to create your own blog post template as described in documentation: https://docs.codex-themes.com/category/186-si ...
maerbas
Google Maps IssueClosed
TheGem(Elementor)
Updated January 4, 2024 at 6:06am
4
Most recent comment from Michael:Please read this article:https://www.routific.com/blog/google-maps-multiple-stops
Radvan
Copy websiteClosed
TheGem(Elementor)
Updated January 3, 2024 at 1:50pm
2
Most recent comment from Oliver:Hi,
Thank you for your request.
1. Setup a new WordPress installation at www.visithornepovazie.sk
2. Purchase a new TheGem license, install and activate TheGem on this new domain
3. Both in you ...
nsaid
modify the copyright areaClosed
TheGem(Elementor)
Updated January 3, 2024 at 8:17am
4
Most recent comment from Michael:HI,Please read this article:https://docs.codex-themes.com/article/616-how-to-edit-the-menu-in-footer
Ritvars Radvilavics
Where to adjust Scroll-up and Privacy widgets?Closed
TheGem(Elementor)
Updated January 2, 2024 at 11:46am
3
Most recent comment from Ritvars Radvilavics:Thanks, Sergio!Feel free to close this ticket.
Maytar
need to change the menu background color for red instead green ononepage scroller tooltipClosed
TheGem(Elementor)
Updated January 2, 2024 at 7:05pm
2
Most recent comment from Maytar:disregard this ticket, they choose another design.thank you Happy New Year
ciociarostore
no more products of woocommerce in home pageClosed
TheGem(Elementor)
Updated December 22, 2023 at 9:46am
4
Most recent comment from Michael:Did you modify the code in the theme files? If not, all settings will remain in their places.
ulissesdias
Missing DemoClosed
TheGem(Elementor)
Updated December 22, 2023 at 8:56am
2
Most recent comment from Michael:Hi,You can find this demo site in the 'Landing' section:
wadeo
Activation FailedClosed
TheGem(Elementor)
Updated December 20, 2023 at 9:51am
2
Most recent comment from Michael:Hi,
Seems like your server is blocking requests from our, please contact your hoster and ask him to disable firewall for democontent.codex-themes.com (ip:213.227.135.142).
karisematos
Problems editing themeClosed
TheGem(Elementor)
Updated December 19, 2023 at 8:25am
2
Most recent comment from Michael:Hi,To reduce this indentation, you need to edit this setting.https://qualitec-qe.com.br/novosite/wp-admin/admin.php?page=thegem-theme-options#/general/theme-layoutProblems after saving theme options a ...