Public Tickets
lianagiuliani
Option customizationClosed
TheGem(Elementor)
Updated December 14, 2023 at 11:51am
4
Most recent comment from Michael:You're welcome!Have a nice day!
jamiegascoigne
AnimationsClosed
TheGem(Elementor)
Updated December 13, 2023 at 10:29am
2
Most recent comment from Michael:Hi,Unfortunately, there is no such opportunity.
Todd Slaughter
Error in DocumentationClosed
TheGem(Elementor)
Updated December 11, 2023 at 11:47am
2
Most recent comment from Michael:Hi,
Thanks for the info. We will try to make changes as soon as possible.
Have a nice day!
Suman
Theme ButClosed
TheGem(Elementor)
Updated December 11, 2023 at 9:46am
2
Most recent comment from Michael:Hi,Error: The username support-dev is not registered on this site. If you are unsure of your username, try your email address instead.
Segun Oloye
Adding top contact address and phone numberClosed
TheGem(Elementor)
Updated December 11, 2023 at 8:29am
26
Most recent comment from Michael:Hi,1) Sorry, I don’t quite understand what you want to get in the end? Do you want to use search on your website?2) Done.3) If you don't want to use Header Builder, then you should just add a ...
Mari
Sub menuClosed
TheGem(Elementor)
Updated December 11, 2023 at 7:28am
2
Most recent comment from Michael:HI,
Please provide the wp-admin access. We will try to help you.
jpsarmento
edit Bottom areaClosed
TheGem(Elementor)
Updated December 8, 2023 at 10:04am
2
Most recent comment from Michael:Hi,You need to edit the Custom Footer template.https://docs.codex-themes.com/article/211-activating-footer-template
Radvan
The portfolio grid is not displayedClosed
TheGem(Elementor)
Updated December 5, 2023 at 11:06am
2
Most recent comment from Michael:Hi,Please remove those portfolio elements completely and try again.
guyrotty
Most popular
TheGem(Elementor)
Updated December 4, 2023 at 2:01pm
6
Most recent comment from guyrotty:Hi, thanks for your answer.The count field on post level is not 'crucial' for me, but let me say 'kind of important' to have the possibility to sort posts on views. Would be very ...
alnawajha
api easy formsClosed
TheGem(Elementor)
Updated December 4, 2023 at 8:11am
4
Most recent comment from Michael:You need to register on the site and get your own API key.https://login.mailchimp.com/signup/
nadiapianello
duplicate post or page or portfolioClosed
TheGem(Elementor)
Updated December 2, 2023 at 6:54am
2
Most recent comment from Oliver:Hi, we would recommend to use this plugin https://en-gb.wordpress.org/plugins/duplicate-post/
Ben
Header video slow loadClosed
TheGem(Elementor)
Updated December 1, 2023 at 8:43am
2
Most recent comment from Michael:Hi,Your page loads all media elements at once when the page loads, which is why the page takes so long to load.Try using the theme's built-in optimization to get started
Belinda
PHP errorsClosed
TheGem(Elementor)
Updated November 30, 2023 at 10:57am
4
Most recent comment from Michael:I can't connect to your FTP at the moment.
jordanwhite22
Front page is out of wackClosed
TheGem(Elementor)
Updated November 30, 2023 at 8:34am
2
Most recent comment from Michael:Hi,please edit this setting:
hyperghahve
font sizeClosed
TheGem(Elementor)
Updated November 27, 2023 at 8:30am
2
Most recent comment from Michael:Hi,
Unfortunately by default the theme doesn't have this option. But you can use the custom CSS to set the font size you want.
For example:
body h1,
body .title-h1,
body .gem-style-text.title- ...