Public Tickets
Lauren
Unable to Change Page URLClosed
TheGem(Elementor)
Updated August 25, 2023 at 6:47am
2
Most recent comment from Oliver:Hi,Please take a look:https://www.wpbeginner.com/wp-tutorials/how-to-create-custom-permalinks-in-wordpress/
SamuelLyons
Darkening Page Title HeaderClosed
TheGem(Elementor)
Updated August 25, 2023 at 6:43am
2
Most recent comment from Oliver:Hi,It looks like some extension is trying to translate it, can you disable all extensions and see if the problem persists?
kerawelt
DropcapsClosed
TheGem(Elementor)
Updated August 24, 2023 at 6:40am
6
Most recent comment from Oliver:You are very welcome! Thank you for your great review!
el_sercho
Can´t edit on elementorClosed
TheGem(Elementor)
Updated August 24, 2023 at 6:26am
4
Most recent comment from Oliver:You're welcome!
resshaheen
cart product countClosed
TheGem(Elementor)
Updated August 24, 2023 at 6:24am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
kerawelt
DemoClosed
TheGem(Elementor)
Updated August 23, 2023 at 5:02pm
2
Most recent comment from Oliver:Hi, this demo is the main preview which you can see here: https://codex-themes.com/thegem/wordpress-woocommerce-theme/
Segun Oloye
There has been a critical error on this website.Closed
TheGem(Elementor)
Updated August 23, 2023 at 6:56am
3
Most recent comment from Oliver:Hi,Replied there.
skullmonkey
Stop truncate on Portfolio titlesClosed
TheGem(Elementor)
Updated August 22, 2023 at 5:27pm
3
Most recent comment from Oliver:Thank you for letting us know.
Gilles Papon
association of photo to a URLClosed
TheGem(Elementor)
Updated August 20, 2023 at 8:07am
4
Most recent comment from Oliver:You are welcome!
el_sercho
CODE INVALID and information editClosed
TheGem(Elementor)
Updated August 20, 2023 at 7:36am
2
Most recent comment from Oliver:Hi, please try now, the activation should be working. Please ensure you don't have any other activations of this purchase code, otherwise this will not work. Regarding the contact data in top ar ...
Hunter
Yerbi EnergyClosed
TheGem(Elementor)
Updated August 16, 2023 at 6:27am
2
Most recent comment from Oliver:Hi,
take a look:
https://docs.codex-themes.com/article/295-license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login ...
wgretly
Portfolio Grid Filter issueClosed
TheGem(Elementor)
Updated August 14, 2023 at 11:57am
6
Most recent comment from Oliver:You're welcome!
Alexander
White Space in Portfolio PostsClosed
TheGem(Elementor)
Updated August 10, 2023 at 1:35pm
2
Most recent comment from Oliver:Hi,You need to set bottom padding 0 for the PF items here:https://prnt.sc/hD-631DAlwz2http://neu.treppenbau-haase.de/wp-admin/admin.php?page=thegem-theme-options#/single-pages/portfolio
YOLOBANDOFICIALROMANIA
I can't find how to change the color of the fp-sr-only homepage slideClosed
TheGem(Elementor)
Updated August 9, 2023 at 1:11pm
6
Most recent comment from Oliver:You're welcome!
MaryScanlanSmith
How to remove dateClosed
TheGem(Elementor)
Updated August 7, 2023 at 6:59pm
2
Most recent comment from Oliver:Hi Mary, you can do it in Theme Options - Single Pages - Portfolio Page here https://prnt.sc/fT1KMLHw5x_S (for all portfolio pages). Or, if you wish to hide it for specific portfolio pages, you can ...