Public Tickets
tify
Menu doesn't workClosed
TheGem(Elementor)
Updated June 10, 2024 at 12:24pm
4
Most recent comment from Oliver:Hi, thank you for letting me know!
dk
revert to earlier page versionClosed
TheGem(Elementor)
Updated June 10, 2024 at 6:49am
2
Most recent comment from Oliver:Hi, it should be here
dk
edit pageClosed
TheGem(Elementor)
Updated June 7, 2024 at 3:04pm
5
Most recent comment from dk:i am good.... yes thanks
MassTerra
Adding a trackerClosed
TheGem(Elementor)
Updated June 7, 2024 at 2:03pm
6
Most recent comment from Oliver:You are welcome!
Basim Ibrahim
Blog IssueClosed
TheGem(Elementor)
Updated June 6, 2024 at 12:31pm
2
Most recent comment from Oliver:Hi, https://www.iconnectitbs.com/wp-admin/edit.phpAll your blog posts are now in "draft": You need to publish your blog posts in order to make them appear in the posts extended grid.
lubomircvercko85
multilingualClosed
TheGem(Elementor)
Updated June 6, 2024 at 11:51am
2
Most recent comment from Oliver:Hi, We recommend to use WPML plugin for multilingual website. We have an extensive documentation about it:https://docs.codex-themes.com/category/576-wpmlAnd regarding this language switcher kindly ch ...
ericc139
BlocksClosed
TheGem(Elementor)
Updated June 6, 2024 at 6:40am
2
Most recent comment from Oliver:Hi, Kindly provide your URL and wp-admin access details in the private message, we will check your configuration
Luis
Options not of the theme do not apply.Closed
TheGem(Elementor)
Updated June 5, 2024 at 4:13pm
4
Most recent comment from Oliver:Ok, thank you for letting us know.
dk
center text, center justifyClosed
TheGem(Elementor)
Updated June 5, 2024 at 9:30am
2
Most recent comment from Michael:Hi,I've used these settings:
giuseppedb
Translate words not present in the .po fileClosed
TheGem(Elementor)
Updated June 5, 2024 at 8:50am
2
Most recent comment from Michael:Hi,You can change that phrase at this point here:
kimee77
singepage - poftfolio - digital marketingClosed
TheGem(Elementor)
Updated June 5, 2024 at 6:55am
8
Most recent comment from Oliver:Hi, You are very welcome! I am very pleased to know you are satisfied with TheGem and its support. It would be much appreciated if you could leave a positive rating on themeforest.net - this is ve ...
giuseppedb
Translate 1 customer reviewsClosed
TheGem(Elementor)
Updated June 5, 2024 at 6:53am
2
Most recent comment from Oliver:Hi Giuseppe, Kindly provide a screenshot (it is missing in your ticket) and share your current valid wp-admin access details in a private message, we will check your configuration.
vincent681
Can't seem to fix 3 problemsClosed
TheGem(Elementor)
Updated June 4, 2024 at 10:36am
8
Most recent comment from Oliver:Hi, let's take as an example this blog post: https://webeebranding.nl/wat-is-een-huisstijl/ Now in your page settings https://webeebranding.nl/wp-admin/post.php?post=1719&action=edit I see ...
dk
edit slider textClosed
TheGem(Elementor)
Updated June 4, 2024 at 9:16am
2
Most recent comment from Michael:Hi,is your problem solved?
dk
loading previewClosed
TheGem(Elementor)
Updated June 4, 2024 at 9:02am
2
Most recent comment from Michael:Hi,sorry, I don't see any problems right now.