Public Tickets
gchevillon
Post Extented GridClosed
TheGem(Elementor)
Updated November 13, 2023 at 8:17am
2
Most recent comment from Michael:Hi,You don't need to set this page as a blog page, just use a page with a post extented grid on it.
jaimerowe
how to deactivate a codeClosed
TheGem(Elementor)
Updated November 11, 2023 at 3:08pm
1
Most recent comment from jaimerowe:Fixed it
Segun Oloye
Footer PluginClosed
TheGem(Elementor)
Updated November 11, 2023 at 11:22am
12
Most recent comment from Michael:You're welcome!Have a nice day!
Atvshopen
Edit logo positionClosed
TheGem(Elementor)
Updated November 9, 2023 at 3:12pm
2
Most recent comment from Michael:HI!
pls. use following css:
div#site-header-wrapper {
padding-top: 0px !important;
}
Segun Oloye
Blog Page IssueClosed
TheGem(Elementor)
Updated November 9, 2023 at 10:20am
3
Most recent comment from Segun Oloye:Thank you it worked. I appreciate.
remcled64
import demo plugin access deniedClosed
TheGem(Elementor)
Updated November 2, 2023 at 2:54pm
2
Most recent comment from Oliver:Hi, I suppose you have file permission issues on your FTP. Kindly provide your URL, wp-admin and FTP access details in the private message so we can check your current configuration
Mark Micheli
Photo GalleriesClosed
TheGem(Elementor)
Updated November 2, 2023 at 7:05am
6
Most recent comment from Oliver:Hi Mark, You are welcome. Let's keep this ticket public for all others who could have similar questions regarding how to add lightbox photo galleries in a grid. Please create new private ticket ...
okkasione
InfoClosed
TheGem(Elementor)
Updated October 31, 2023 at 10:55am
4
Most recent comment from Oliver:Hi, sorry, I still don't quite understand exactly what do you mean. Can you please attach some screenshots for this: "With elementor if I click on template there are only a small part of all the ...
Segun Oloye
Broken SiteClosed
TheGem(Elementor)
Updated October 27, 2023 at 8:23pm
10
Most recent comment from Segun Oloye:You didn't specifiy what i did wrong. what is the correct path i am suppose to use. pls specify it. the screenshot you sent is the same thing with what i did.
leonelcasizq
Not able to delte white spaceClosed
TheGem(Elementor)
Updated October 27, 2023 at 5:48am
2
Most recent comment from Oliver:Hi, I cannot see any white space in your link, maybe you didn't empty your browser cache? In general, kindly check this documentation article: https://docs.codex-themes.com/article/601-how-to- ...
eurochefusa
Filters cause Images to display improperly; reload is required.Closed
TheGem(Elementor)
Updated October 27, 2023 at 5:40am
4
Most recent comment from Oliver:Hi, thank you for letting us know.
programatica
"Page Widgets" Section not appearing on Gutenberg page editionClosed
TheGem(Elementor)
Updated October 24, 2023 at 3:48pm
4
Most recent comment from Oliver:No worries, all good, feel free to contact us in case of any further questions.
Uschi Kaiser
Page Widged missed in product pageClosed
TheGem(Elementor)
Updated October 24, 2023 at 12:01pm
3
Most recent comment from Oliver:Thank you for letting us know.
Kourosh
Plugin update issueClosed
TheGem(Elementor)
Updated October 23, 2023 at 12:40pm
4
Most recent comment from Michael:The update will be available this week after some testing has been completed.
Gilles Papon
Multilingual websiteClosed
TheGem(Elementor)
Updated October 23, 2023 at 10:17am
4
Most recent comment from Oliver:Thank you so much for your kind words!