Public Tickets
Lauren
Elementory Pro 3.8 Loop BuilderClosed
TheGem(Elementor)
Updated March 15, 2024 at 7:32am
3
Most recent comment from Oliver:Hi Lauren, TheGem has its own Loop Builder, kindly check: https://docs.codex-themes.com/category/645-loop-item-builderhttps://codex-themes.com/thegem/loop-builder/
marketing3152
How should i convert Elementor to WPBakery page BuiderClosed
TheGem(Elementor)
Updated March 13, 2024 at 12:29pm
2
Most recent comment from Oliver:Hi, It seems like you have installed the wrong theme version. TheGem comes in two versions: - TheGem for Elementor- TheGem for WPBakery Please login to your Envato account and go to the "Downloads" ...
coryheyman
Heading effectClosed
TheGem(Elementor)
Updated March 10, 2024 at 2:29pm
18
Most recent comment from Oliver:Thank you for letting me know.
Dudu
I need help with my footerClosed
TheGem(Elementor)
Updated March 10, 2024 at 12:29pm
2
Most recent comment from Oliver:Hi, If your footer template doesn't display on some pages as assigned globally in theme options, kindly check if these pages have their own individual page options set for footer, please check t ...
coryheyman
Loading home pageClosed
TheGem(Elementor)
Updated March 10, 2024 at 12:27pm
2
Most recent comment from Oliver:Hi, This happens because you didn't remove the background image in your section settings here: I have removed the image now, please check.
coryheyman
Anchor linksClosed
TheGem(Elementor)
Updated March 7, 2024 at 1:42pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
WebDrafter23
Import Specific Demo PageClosed
TheGem(Elementor)
Updated March 7, 2024 at 1:19pm
4
Most recent comment from Oliver:You are most welcome!
Wawe_Com
obsolete copies of some filesClosed
TheGem(Elementor)
Updated March 5, 2024 at 9:24am
2
Most recent comment from Michael:Hi,We will update these files in the next update, but for now you can just hide this notification.
giuseppedb
Images not visibleClosed
TheGem(Elementor)
Updated March 5, 2024 at 9:21am
4
Most recent comment from Michael:I'm sorry, I don't see it working in the Elementor.
hieunt1007
Popular posts - Posts Extended Grid is broken on safariClosed
TheGem(Elementor)
Updated March 4, 2024 at 10:08am
2
Most recent comment from Michael:Hi,I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details?
Dennis
header single productClosed
TheGem(Elementor)
Updated March 3, 2024 at 6:34pm
2
Most recent comment from Oliver:Hi Dennis, the purple box: I suppose you mean the purple background in the title https://prnt.sc/e5nKFMQCpEc9 ? This is the background of the title area, you can learn more about it in the follow ...
giuseppedb
Fullpage scrollerClosed
TheGem(Elementor)
Updated February 27, 2024 at 8:11am
2
Most recent comment from Michael:Hi,The type of scrolling depends on Scroll Effect setting.6. Scrolling effect: choose between normal, fixed backgrounds or parallax scroll
Please read the docimentation:https://docs.codex-themes.com/ ...
kirillvlkv
RefundClosed
TheGem(Elementor)
Updated February 25, 2024 at 1:03am
1
Most recent comment from kirillvlkv:nvm
bigashish
Purchase Code IssuesClosed
TheGem(Elementor)
Updated February 22, 2024 at 11:15am
6
Most recent comment from Michael:You're welcome!Have a nice day!
xplorew4
gutenberg style issueClosed
TheGem(Elementor)
Updated February 22, 2024 at 9:47am
6
Most recent comment from Michael:Sorry, I don't see any problems:https://ibionext.com/wp-admin/post-new.php