Public Tickets
biernat_a
AJAX stopped workingClosed
TheGem (WPBakery)
Updated March 2, 2021 at 11:29am
7
Most recent comment from Oliver:Hi Adam,Thank you for letting know.
hassanprogrammer
Categories Custom LayoutClosed
TheGem(Elementor)
Updated March 2, 2021 at 10:03am
2
Most recent comment from Michael:HI!
You need to edit template:
/wp-content/themes/thegem/index.php
Example of changing default style you can see in the template:
/wp-content/themes/thegem/search.php
Before the editing copy file in ...
Acutis
Customize preloaderClosed
TheGem (WPBakery)
Updated March 1, 2021 at 10:56am
4
Most recent comment from Michael:Read the provided article to the end, there is a corresponding instruction.
Tina McDowell
URGENT: Demo Installation FailClosed
Activation Problems in TheGem Theme.
Updated March 1, 2021 at 7:55am
2
Most recent comment from Oliver:Hi,Replied there.
lottoyazan
Server error (404 not found)Closed
TheGem(Elementor)
Updated March 1, 2021 at 7:14am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access.
dubisz_patryk
Deleting name of the page on topClosed
TheGem(Elementor)
Updated February 26, 2021 at 11:13am
2
Most recent comment from Michael:HI!You need to disable the Page Title in the Page Options.
rickymio
Category page contentClosed
TheGem (WPBakery)
Updated February 26, 2021 at 10:20am
4
Most recent comment from Michael:You're welcome!Have a nice day!
grego3781
Responsive setting so that a page is displayed as mobile at a particular widthClosed
TheGem(Elementor)
Updated February 26, 2021 at 9:07am
4
Most recent comment from Michael:Have a nice day!
xphenoadmin
Portfolio and Slider plugins not working after version updateClosed
TheGem (WPBakery)
Updated February 26, 2021 at 6:44am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
zimmo
BreadcrumbsClosed
TheGem (WPBakery)
Updated February 25, 2021 at 10:34am
2
Most recent comment from Michael:HI!Please read this article:https://yoast.com/help/implement-wordpress-seo-breadcrumbs/Here is example how to make it:
Open the themes functions.php
FIND (around line 925)
gem_breadcrumbs(); $bre ...
Hal Richman
accordion failsClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:44am
8
Most recent comment from Michael:You're welcome!Have a nice day!
zimmo
Conditional TagsClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:29am
4
Most recent comment from Oliver:Hi,I see it's a compatibility issue, simplest workaround: activate the default theme, make all the menu settings, activate gem theme, nothing will be lost. We'll try to fix this issue in the ...
biernat_a
Alt text of images in portfoliosClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:23am
6
Most recent comment from Oliver:You're welcome!
ajmanand
not able to import any demosClosed
TheGem(Elementor)
Updated February 25, 2021 at 6:47am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin, FTP access and link to the page you need to import.
Tom
Adding TheGem options to custom post typesClosed
TheGem(Elementor)
Updated February 24, 2021 at 6:45am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access and add few screenshots to describe the problem?