Public Tickets
freeassociates
Header transparencyClosed
TheGem(Elementor)
Updated November 22, 2020 at 10:29am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Sara
Creative agency liteClosed
TheGem (WPBakery)
Updated November 22, 2020 at 10:00am
17
Most recent comment from Michael:You can find Custom Footers here:
claudiubell
Disable PreloaderClosed
TheGem (WPBakery)
Updated November 20, 2020 at 9:12am
2
Most recent comment from Michael:HI!
pls. use following css:
.preloader {
display:none !important;
}
mandyschild
Change portfolio slugClosed
TheGem(Elementor)
Updated November 20, 2020 at 6:25am
3
Most recent comment from Oliver:Ok, thank you for letting know
chrismaynard5
The gem fonts slow websiteClosed
TheGem (WPBakery)
Updated November 19, 2020 at 9:52am
2
Most recent comment from Michael:HI!Please use https://wordpress.org/plugins/autoptimize/ plugin.
ArsalanRc
Top area searchClosed
TheGem(Elementor)
Updated November 19, 2020 at 9:27am
2
Most recent comment from Oliver:Hi,You need to add it via the code in the template:wp-content/themes/thegem/top_area.phpFor the safety future theme updates copy this file to the child before the editing.
Stefano Becheroni
Dismiss noticesClosed
TheGem (WPBakery)
Updated November 16, 2020 at 9:54am
9
Most recent comment from Stefano Becheroni:HI Gregor,thanks, I did it but the notice is still there.Don't mind anyway, it's not that important, sorry for bothering you, because this is not a problem at all.You can close the ticket
freeassociates
Header heightClosed
TheGem(Elementor)
Updated November 12, 2020 at 2:46pm
6
Most recent comment from Oliver:You're welcome!
Mohan
exceeded the maxClosed
TheGem(Elementor)
Updated November 12, 2020 at 1:15pm
2
Most recent comment from Oliver:Hi,pls. take a look:https://codex-themes.com/thegem/documentation/#license-terms
cavarossi
js/functions.js: jQuery.fn.load() is deprecatedClosed
TheGem (WPBakery)
Updated November 12, 2020 at 10:43am
2
Most recent comment from Oliver:Hi,It's just a warning, ignore it for now, nothing will be broken, we'll update this functions in the future theme updates.
ichinie
bug portfolio & creditClosed
TheGem (WPBakery)
Updated November 12, 2020 at 7:09am
16
Most recent comment from Michael:1) You can use a separate element with separate settings for different types of devices.2) pls. use following css:
.gem-testimonials.style2 .gem-testimonial-item {
padding: 50px 0 !important;
} ...
nigah_hussain
Listing for real estateClosed
TheGem (WPBakery)
Updated November 11, 2020 at 11:20am
2
Most recent comment from Oliver:Hi,Sorry, we don't have such feature in the theme, you should to look third-party plugin to make it.
Lindsey Ross
CSS HelpClosed
TheGem (WPBakery)
Updated November 11, 2020 at 8:40am
2
Most recent comment from Michael:Hi!Please read this ticket:https://codexthemes.ticksy.com/ticket/2596982/
Jhun Lorenz Asna
shortcodeClosed
TheGem (WPBakery)
Updated November 11, 2020 at 8:15am
4
Most recent comment from Michael:Please use one of the following plugins:https://www.wpbeginner.com/plugins/best-social-media-plugins-for-wordpress/
Marco
lowercase in menuClosed
TheGem(Elementor)
Updated November 10, 2020 at 11:24am
2
Most recent comment from Michael:HI!Please use this setting: