Public Tickets
Buğra
QuickfindersClosed
TheGem (WPBakery)
Updated December 8, 2020 at 7:49am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#quickfindershttps://codex-themes.com/thegem/documentation/#quickfinder
robinmanoli
How to customize headerClosed
TheGem(Elementor)
Updated December 7, 2020 at 8:59am
4
Most recent comment from Michael:Please provide the wp-admin access. We will try to help you.
valmustechnology
ResponsivenessClosed
TheGem (WPBakery)
Updated December 7, 2020 at 7:36am
4
Most recent comment from Michael:You use a lot of menu items that just don't fit physically on the screen if you reduce the width. This is the code that will place menu items that do not fit on the screen on the second line.
#p ...
Pétula
How to hide excerptClosed
TheGem (WPBakery)
Updated December 7, 2020 at 7:00am
6
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
Mihai
Footer Widget and footer designClosed
TheGem (WPBakery)
Updated December 6, 2020 at 11:29am
2
Most recent comment from Oliver:Hi,Replied in another ticket.
inadeemhrs
Cannot Edit HomepageClosed
TheGem(Elementor)
Updated December 6, 2020 at 10:34am
2
Most recent comment from Oliver:Hi,1. It's default menuhttps://www.wpupgrader.com/wordpress/change-menu-navigation-settings/2. it's revo sliderhttps://revolution.themepunch.com/joomla/documentation/
inadeemhrs
Problem occured while processing the AJAXClosed
TheGem(Elementor)
Updated December 6, 2020 at 10:04am
2
Most recent comment from Oliver:Hi,Sorry for delay, because of weekend, to get started check your PHP limits:https://codexthemes.ticksy.com//article/8024
inadeemhrs
The package could not be installed. No valid plugins were found. Plugin installation failed.Closed
TheGem (WPBakery)
Updated December 6, 2020 at 9:26am
5
Most recent comment from Oliver:Hi,Sorry for delay, pls. give me wp-admin access.
furlanartiga
Display full lateral menu on laptop instead of hamburger buttonClosed
TheGem(Elementor)
Updated December 4, 2020 at 11:26am
4
Most recent comment from Michael:I see that you are currently using a different menu style.
Petros001
category imageClosed
TheGem (WPBakery)
Updated December 4, 2020 at 7:52am
2
Most recent comment from Oliver:HI!
Sorry, can you add some screenshots to describe this issues in detail? Thank you.
switto
How to remove some block from product pageClosed
TheGem(Elementor)
Updated December 3, 2020 at 12:24pm
6
Most recent comment from Oliver:After I deactivated third-party plugins you can change it here:https://www.brandbrahma.com/wp-admin/post.php?post=24714&action=elementor
scwilson
FooterClosed
TheGem (WPBakery)
Updated December 3, 2020 at 10:11am
2
Most recent comment from Michael:HI!Unfortunately, footers are not provided on pages of this type. You can use a regular footer-styled block.
Juan Gavela
uppercase letters to lowercase lettersClosed
TheGem (WPBakery)
Updated December 3, 2020 at 10:08am
2
Most recent comment from Oliver:Hi,You need to set check box "Disable "Smooth Scroll"" in the theme options, here:
PauBICM
Menu optionsClosed
TheGem(Elementor)
Updated December 2, 2020 at 1:58pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
arenadynamics
WPBakery Backend / Frontend Editor MissingClosed
TheGem (WPBakery)
Updated December 2, 2020 at 8:51am
4
Most recent comment from Oliver:Hi,Can you deactivate third-party plugins?