Public Tickets
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:52am
2
Most recent comment from Oliver:Hi,Replied in another ticket.
globeq
ActivationClosed
TheGem (WPBakery)
Updated December 23, 2020 at 9:51am
2
Most recent comment from Oliver:Hi,What URL you can't activate?
bkcphoto
LightboxClosed
TheGem (WPBakery)
Updated December 22, 2020 at 2:47pm
8
Most recent comment from Michael:You're welcome!Have a nice day!
blackgoatco
How to change the main header areaeaClosed
TheGem(Elementor)
Updated December 22, 2020 at 10:58am
3
Most recent comment from Oliver:Ok, thank you for letting know
DesignMeSouthAfrica
quickfinder not showing contentClosed
TheGem (WPBakery)
Updated December 21, 2020 at 9:32am
2
Most recent comment from Oliver:Hi,pls. update theme to the last version:Updating Theme and Plugins
Jewels3225
Error Loading PagesClosed
TheGem (WPBakery)
Updated December 21, 2020 at 8:23am
4
Most recent comment from Oliver:Hi,I think it's custom footer, take a look:https://www.youtube.com/watch?v=ADDfmPGjGl0&feature=emb_logo
samikerimici
le curseur du thème ne s'affiche pasClosed
TheGem (WPBakery)
Updated December 18, 2020 at 10:18am
3
Most recent comment from samikerimici:I sent you my credentials on the other ticket
jones_13
responsiveClosed
TheGem(Elementor)
Updated December 18, 2020 at 9:31am
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
eduservsmt
the gem wp bakery activation problemClosed
Activation Problems in TheGem Theme.
Updated December 18, 2020 at 8:21am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposi ...
Tessa Spijker
Does not safeClosed
TheGem(Elementor)
Updated December 17, 2020 at 2:01pm
8
Most recent comment from Oliver:Welcome!
Lephoi
Theme installation failed.Closed
TheGem(Elementor)
Updated December 17, 2020 at 10:38am
6
Most recent comment from Michael:You're welcome!Have a nice day!
blpeh
One page to multi-pageClosed
TheGem(Elementor)
Updated December 16, 2020 at 12:59pm
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#custom-fancy-page-title
envatomammal
Number of activationsClosed
TheGem(Elementor)
Updated December 16, 2020 at 12:12pm
2
Most recent comment from Oliver:Hi,
take a look:https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. log ...
Buğra
page-to-page spaceClosed
TheGem (WPBakery)
Updated December 16, 2020 at 9:59am
4
Most recent comment from Michael:You're welcome!Have a nice day!
narfers
remove blue blockClosed
TheGem (WPBakery)
Updated December 15, 2020 at 11:54am
4
Most recent comment from Michael:You're welcome!Have a nice day!