Public Tickets
michkalo1
menu design - remove boxClosed
TheGem(Elementor)
Updated January 21, 2021 at 10:15am
6
Most recent comment from Michael:Unfortunately, at the moment this border can only be removed using custom CSS.
Rossanne
Customize blog page and category pageClosed
TheGem(Elementor)
Updated January 21, 2021 at 10:09am
2
Most recent comment from Michael:HI!
You need to edit template:
/wp-content/themes/thegem/index.php
Example of changing default style you can see in the template:
/wp-content/themes/thegem/search.php
Before the editing copy file in ...
schildkroeten
How to change portfolio urlClosed
TheGem(Elementor)
Updated January 19, 2021 at 9:53am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Clifford Woodroffe
Demo Content AccessClosed
Activation Problems in TheGem Theme.
Updated January 18, 2021 at 11:49am
4
Most recent comment from Oliver:Welcome!
wuestenblumesamy
Top AreaClosed
TheGem(Elementor)
Updated January 18, 2021 at 10:46am
2
Most recent comment from Oliver:Hi,Replied in another ticket.
wuestenblumesamy
TranslationClosed
TheGem(Elementor)
Updated January 18, 2021 at 10:46am
2
Most recent comment from Oliver:HI,What you need to change? If you need to change contacts just set the lang you need and change it in the theme options here:https://harisapartments.eu/wp-admin/admin.php?page=thegem-theme-options
severcoal
Bundled Plugins ActivationClosed
TheGem(Elementor)
Updated January 18, 2021 at 6:56am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposit ...
TBC2018
FooterClosed
TheGem(Elementor)
Updated January 15, 2021 at 7:49am
2
Most recent comment from Michael:HI!Add a regular footer block to your website. You can find these blocks in TheGem Blocks.
TBC2018
Hamburger submenuClosed
TheGem(Elementor)
Updated January 14, 2021 at 1:45pm
2
Most recent comment from Michael:HI!There is no such possibility in the theme.
TBC2018
Label near hamburger menuClosed
TheGem(Elementor)
Updated January 14, 2021 at 1:44pm
2
Most recent comment from Michael:Hi,
Please provide the wp-admin access. We will try to help you.
Herrmitage
Gallery Thumbs Carousel on Single Product PagesClosed
TheGem(Elementor)
Updated January 14, 2021 at 1:36pm
6
Most recent comment from Michael:You're welcome!Have a nice day!
Craig Rogers
shop productsClosed
TheGem (WPBakery)
Updated January 14, 2021 at 9:50am
6
Most recent comment from Michael:There was no such function in the theme, it is a label for new products.
Buğra
Google Search VisibilityClosed
TheGem (WPBakery)
Updated January 11, 2021 at 10:30am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
kdidot
Add elements on the pageClosed
TheGem(Elementor)
Updated January 11, 2021 at 10:21am
6
Most recent comment from Michael:Have a nice day!
phungphan151
There is no menu on pageClosed
TheGem(Elementor)
Updated January 11, 2021 at 7:55am
2
Most recent comment from Oliver:ok, thank you for letting know, closed ticket.