Public Tickets
Hal Richman
accordion failsClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:44am
8
Most recent comment from Michael:You're welcome!Have a nice day!
zimmo
Conditional TagsClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:29am
4
Most recent comment from Oliver:Hi,I see it's a compatibility issue, simplest workaround: activate the default theme, make all the menu settings, activate gem theme, nothing will be lost. We'll try to fix this issue in the ...
biernat_a
Alt text of images in portfoliosClosed
TheGem (WPBakery)
Updated February 25, 2021 at 9:23am
6
Most recent comment from Oliver:You're welcome!
ajmanand
not able to import any demosClosed
TheGem(Elementor)
Updated February 25, 2021 at 6:47am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin, FTP access and link to the page you need to import.
Tom
Adding TheGem options to custom post typesClosed
TheGem(Elementor)
Updated February 24, 2021 at 6:45am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access and add few screenshots to describe the problem?
teral30
Table for xls/csv filesClosed
TheGem(Elementor)
Updated February 23, 2021 at 11:40am
4
Most recent comment from Oliver:Welcome!
vishalvictor
Slider editClosed
TheGem (WPBakery)
Updated February 23, 2021 at 9:28am
2
Most recent comment from Michael:HI!
1) Please read the documentation:
https://codex-themes.com/thegem/documentation/#wpb-adding-sliders
2) This animation was created using JS code, you can find it in the slider settings.
Amlan Ranjan Dutta
PHP 8 CompatibilityClosed
TheGem(Elementor)
Updated February 22, 2021 at 12:16pm
2
Most recent comment from Oliver:Hi,For now, 7.4 in the 1-2 month can update to 8.
Evert Oosterhuis
remove slider revolutuion slider from homepage and replace with an pictureClosed
TheGem(Elementor)
Updated February 22, 2021 at 9:16am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#adding-sliders
JEMEL IDRISSI
Header on mobileClosed
TheGem (WPBakery)
Updated February 22, 2021 at 7:05am
3
Most recent comment from Oliver:Ok, thank you for letting know
ReRei
accordion - how to keep multiple tabs openClosed
TheGem (WPBakery)
Updated February 19, 2021 at 1:59pm
4
Most recent comment from Michael:No, there is no such possibility.
Nuno Seleiro
Font familyClosed
TheGem (WPBakery)
Updated February 19, 2021 at 10:19am
4
Most recent comment from Michael:Have a nice day!
rortiz1900
i cant dowloudClosed
Cryption
Updated February 18, 2021 at 6:50am
2
Most recent comment from Oliver:Hi,Can you provide some more info about the issue?
AbacoConsultores
Visual Editors Not WorkingClosed
TheGem (WPBakery)
Updated February 18, 2021 at 6:48am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access, I'll check it out
DeafCrocodile
Featured imagesClosed
TheGem (WPBakery)
Updated February 15, 2021 at 9:26am
2
Most recent comment from Michael:HI!Please disable this Page setting: