Public Tickets
Kourosh
Plugin update issueClosed
TheGem(Elementor)
Updated October 23, 2023 at 12:40pm
4
Most recent comment from Michael:The update will be available this week after some testing has been completed.
Gilles Papon
Multilingual websiteClosed
TheGem(Elementor)
Updated October 23, 2023 at 10:17am
4
Most recent comment from Oliver:Thank you so much for your kind words!
Rocko_Bar
Portfolio linksClosed
TheGem(Elementor)
Updated October 23, 2023 at 5:50am
3
Most recent comment from Oliver:Hi, thank you for letting us know
sortisgroup
Mailchimp Code IssuesClosed
Cryption
Updated October 20, 2023 at 2:57pm
2
Most recent comment from Michael:Hi, here are links to those forms:https://srftoken.com/wp-admin/admin.php?page=yikes-mailchimp-edit-form&id=1&updated-form=truehttps://srftoken.com/wp-admin/admin.php?page=mailchimp-for-wp-forms&view ...
bestbetcomputer
Menu on all pages disappearedClosed
TheGem (WPBakery)
Updated October 20, 2023 at 8:33am
2
Most recent comment from Michael:Hi,sorry, I don't see any problems on your site right now:Could you please provide a bit more details?
Carlo
I don't understand where I have to copy and paste the code, as shown in the imageClosed
TheGem(Elementor)
Updated October 20, 2023 at 7:12am
3
Most recent comment from Michael:Hi,you can use the slider as follows:
jameelshah1
Grid FilterClosed
TheGem (WPBakery)
Updated October 20, 2023 at 6:52am
5
Most recent comment from Oliver:You are welcome!
gutierrezpaola1
Uses for the codeClosed
Activation Problems in TheGem Theme.
Updated October 19, 2023 at 10:48am
2
Most recent comment from Oliver:Hi, one license is valid for one localhost, one staging and one final live website. Kindly check our documentation https://docs.codex-themes.com/article/295-license-terms
Atvshopen
Vertical header widthClosed
TheGem(Elementor)
Updated October 19, 2023 at 8:10am
10
Most recent comment from Michael:Hi,you can do it here:https://seadooreservdelar.se/wp-admin/admin.php?page=thegem-theme-options#/menu-and-header/typography
Matthew Griffin
z axisClosed
TheGem (WPBakery)
Updated October 17, 2023 at 1:31pm
10
Most recent comment from Oliver:You are welcome!
Tessa Spijker
Creative cloud fontClosed
TheGem (WPBakery)
Updated October 17, 2023 at 1:28pm
6
Most recent comment from Oliver:Hi, looks like you didn't do this: I have done this for you: https://www.lytsefladde.nl/wp-admin/admin.php?page=fonts-managerNow you have an access to these fonts in Theme Options: https://pr ...
Fame
Can not use activation codeClosed
Activation Problems in TheGem Theme.
Updated October 13, 2023 at 7:23am
2
Most recent comment from Oliver:Hi, kindly use TheGem license manager https://license-manager.codex-themes.com/ to manage your licenses and activations. One regular license is valid for one development and one final live website. ...
Mbarreto19
Google Tag Manger / AnalyticsClosed
TheGem(Elementor)
Updated October 11, 2023 at 7:49am
4
Most recent comment from Michael:No, this field is intended to be inserted into the of the page.Please try to use this plugin:https://wordpress.org/plugins/google-site-kit/
Uniekelema
will nog updateClosed
TheGem (WPBakery)
Updated October 11, 2023 at 6:40am
2
Most recent comment from Oliver:Hi, kindly use TheGem license manager at https://codex-themes.com/thegem/license_manager as described in our documentation https://docs.codex-themes.com/article/295-license-terms to manage your lic ...
leonelcasizq
Cannot edit tabs or deleteClosed
TheGem(Elementor)
Updated October 10, 2023 at 7:07am
2
Most recent comment from Michael:Hi, please provide a link to this page.