Public Tickets
kimee77
singepage - poftfolio - digital marketingClosed
TheGem(Elementor)
Updated June 5, 2024 at 6:55am
8
Most recent comment from Oliver:Hi, You are very welcome! I am very pleased to know you are satisfied with TheGem and its support. It would be much appreciated if you could leave a positive rating on themeforest.net - this is ve ...
giuseppedb
Translate 1 customer reviewsClosed
TheGem(Elementor)
Updated June 5, 2024 at 6:53am
2
Most recent comment from Oliver:Hi Giuseppe, Kindly provide a screenshot (it is missing in your ticket) and share your current valid wp-admin access details in a private message, we will check your configuration.
vincent681
Can't seem to fix 3 problemsClosed
TheGem(Elementor)
Updated June 4, 2024 at 10:36am
8
Most recent comment from Oliver:Hi, let's take as an example this blog post: https://webeebranding.nl/wat-is-een-huisstijl/ Now in your page settings https://webeebranding.nl/wp-admin/post.php?post=1719&action=edit I see ...
dk
edit slider textClosed
TheGem(Elementor)
Updated June 4, 2024 at 9:16am
2
Most recent comment from Michael:Hi,is your problem solved?
dk
loading previewClosed
TheGem(Elementor)
Updated June 4, 2024 at 9:02am
2
Most recent comment from Michael:Hi,sorry, I don't see any problems right now.
angerodriguez
Error Import of pre-built demosClosed
TheGem(Elementor)
Updated June 3, 2024 at 7:53am
2
Most recent comment from Michael:Hi,You need to contact your hosting administrator to enable these features on your site.
nigel
background changeClosed
TheGem(Elementor)
Updated May 31, 2024 at 7:44am
3
Most recent comment from Oliver:Hi, Thank you for letting us know!
Dubois
Autostart Video self-hostedClosed
TheGem (WPBakery)
Updated May 30, 2024 at 10:53am
2
Most recent comment from Michael:Hi,Unfortunately there is no such setting in the self-hosted video element.
coryheyman
Ordering my team members alphabetically, by last nameClosed
TheGem(Elementor)
Updated May 29, 2024 at 12:44pm
4
Most recent comment from Michael:Yes.Have a nice day!
honzicek
Color underline of the TitleClosed
TheGem(Elementor)
Updated May 28, 2024 at 11:33am
3
Most recent comment from Michael:Hi,please contact us if you have any questions.Have a nice day!
ValerioPalermo
The page is no longer displayed correctly in the frontend.Closed
TheGem(Elementor)
Updated May 25, 2024 at 7:36am
4
Most recent comment from Oliver:You are welcome!
alannona1
Column order on mobileClosed
TheGem(Elementor)
Updated May 24, 2024 at 2:23pm
2
Most recent comment from Michael:Hi,please read this article:https://xenrion.com/change-column-order-on-mobile-for-elementor/
Joaquim
Disable Page Options for an specific roleClosed
TheGem (WPBakery)
Updated May 23, 2024 at 8:33am
2
Most recent comment from Michael:Hi,I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details with screenshots? Also please provide a link to your site.
weddings17
demo PAGE importClosed
TheGem(Elementor)
Updated May 23, 2024 at 8:29am
8
Most recent comment from Oliver:You are welcome!
aledelpu
custom mobile menuClosed
TheGem(Elementor)
Updated May 17, 2024 at 11:18am
4
Most recent comment from Michael:You're welcome!