Public Tickets
Bas de Jong
Elementor wont loadClosed
TheGem(Elementor)
Updated May 6, 2024 at 8:01am
6
Most recent comment from Oliver:You are welcome!
artenea
Color of the vertical scrollerClosed
TheGem (WPBakery)
Updated May 5, 2024 at 4:28pm
6
Most recent comment from Oliver:You are very welcome!
marybeth
Search Result SettingsClosed
TheGem(Elementor)
Updated May 4, 2024 at 11:21am
2
Most recent comment from Oliver:This is a duplicate of https://codexthemes.ticksy.com/ticket/3638153 and will be closed.
Giovanni
White space in footerClosed
TheGem(Elementor)
Updated May 3, 2024 at 5:49am
4
Most recent comment from Oliver:Hi Giovanni, kindly use the private message and share your wp-admin credentials, we will check your configuration.
NexDesign92
FooterClosed
TheGem(Elementor)
Updated May 2, 2024 at 1:04pm
8
Most recent comment from Oliver:Ok, you have an Elementor template in the footer widget area: 1. 2. you can edit it here
joinus4
proceeding with Wordpress after installing and activating the themeClosed
TheGem (WPBakery)
Updated April 27, 2024 at 6:47pm
2
Most recent comment from Oliver:Hi, Kindly check TheGem documentation articles: https://docs.codex-themes.com/article/303-importing-demo-contenthttps://docs.codex-themes.com/category/45-first-stepshttps://docs.codex-themes.com/col ...
whenweareyoung
reinstall the theme on same site, code can't be activatedClosed
Cryption
Updated April 25, 2024 at 12:05pm
2
Most recent comment from Michael:Hi,This purchase code is already used on other sites.You can check it here:https://license-manager.codex-themes.com/
jordi80
Duplicating custom Elementor-based templates (or export\import)Closed
TheGem(Elementor)
Updated April 23, 2024 at 7:57am
2
Most recent comment from Michael:Hi,please use this plugin:https://en-gb.wordpress.org/plugins/duplicate-post/
giuseppedb
Translate words not present in the .po fileClosed
TheGem(Elementor)
Updated April 22, 2024 at 10:46am
4
Most recent comment from Michael:You can find it here:
Corina de Castro
Blog Post Template & SidebarClosed
TheGem (WPBakery)
Updated April 19, 2024 at 9:09am
4
Most recent comment from Oliver:Hi Corina, You are welcome!
Corina de Castro
portfolio Filters show incorrectlyClosed
TheGem (WPBakery)
Updated April 19, 2024 at 8:04am
2
Most recent comment from Michael:Hi,please provide a link to this page.
Giacomo
Theme Activation ErrorClosed
Cryption
Updated April 19, 2024 at 7:14am
2
Most recent comment from Michael:Hi,Fixed.Please check your site now.
Corina de Castro
Deactivating Comments on Blog PostsClosed
TheGem (WPBakery)
Updated April 18, 2024 at 3:04pm
2
Most recent comment from Oliver:Hi Corina, Here's how you can do it:
Bulk Edit Posts:Go to your WordPress dashboard and navigate to "Posts" > "All Posts".Check the box next to the posts for which you want to deactivate comment ...
giuseppedb
Dark logoClosed
TheGem(Elementor)
Updated April 18, 2024 at 3:01pm
2
Most recent comment from Michael:Hi,Unfortunately there is no such option by default.This functionality can only be implemented using custom code.
Uschi Kaiser
style colorClosed
TheGem(Elementor)
Updated April 16, 2024 at 10:19am
9
Most recent comment from Michael:Please edit this setting: