Public Tickets
nimblenitecap
Header I chose not showingClosed
TheGem(Elementor)
Updated April 5, 2024 at 7:05am
2
Most recent comment from Michael:Hi,Please provide a link to your site.
songsmash
Elementor not loading all the wayClosed
TheGem(Elementor)
Updated April 5, 2024 at 5:34am
6
Most recent comment from Oliver:You are welcome!
keithcal
Template builderClosed
TheGem (WPBakery)
Updated April 4, 2024 at 11:02am
8
Most recent comment from Michael:I've disabled Ultimate Addons for WPBakery Page Builder plugin.Check your site now.
Corina de Castro
Image Mega Menu won't display on sticky headerClosed
TheGem (WPBakery)
Updated April 4, 2024 at 8:52am
9
Most recent comment from Michael:You're welcome!
alexruru
front featuresClosed
TheGem(Elementor)
Updated April 1, 2024 at 6:39am
9
Most recent comment from Michael:You're welcome!
Giovanni
White spaceClosed
TheGem(Elementor)
Updated March 29, 2024 at 6:21am
6
Most recent comment from Oliver:Hi, 1. Do you mean that after saving some page or post this setting https://prnt.sc/vOU82IVpQUmo automatically changes to TheGem Boxed? How can we reproduce it? We have tried to save for example ...
MarketingBoss
RESTORE LATEST BACK UPClosed
TheGem(Elementor)
Updated March 27, 2024 at 3:12pm
2
Most recent comment from Oliver:Hi, We need more information on the following: 1. How exactly did you make the backup of your website? Did you backup the database, all files and configuration with the backup tool like Updraft?2. ...
Jordan
Variable product not showing optionsClosed
TheGem (WPBakery)
Updated March 27, 2024 at 7:23am
2
Most recent comment from Michael:Hi,fixed.Please check your site now.
Wawe_Com
askin about a plugg innClosed
TheGem(Elementor)
Updated March 26, 2024 at 5:35pm
2
Most recent comment from Oliver:Hi, Yes, TheGem is compatible with MotoPress plugin.
mathieu127
Looking to import the Theme "Theme Features" but it missingClosed
TheGem (WPBakery)
Updated March 26, 2024 at 5:27pm
2
Most recent comment from Oliver:Hi, This demo should be available here in TheGem Elementor's demo import:
Eliora
update date autoClosed
TheGem(Elementor)
Updated March 26, 2024 at 9:32am
2
Most recent comment from Michael:Hi,
In which part of the site do you want to display the current year?In the Bottom Area:or in the Footer template?
jaimerowe
Animated HeadingClosed
TheGem(Elementor)
Updated March 25, 2024 at 5:56am
4
Most recent comment from Oliver:You are welcome!
STOLIVODKA
UpdateClosed
TheGem(Elementor)
Updated March 25, 2024 at 5:35am
2
Most recent comment from Oliver:Hi, kindly use TheGem license manager at https://codex-themes.com/thegem/license_manager as described in our documentation https://docs.codex-themes.com/article/295-license-terms to manage your lic ...
sapiringo
Gallery images croppedClosed
TheGem(Elementor)
Updated March 23, 2024 at 7:39am
2
Most recent comment from Oliver:Hi, Do you mean this? As I can see this is the original uploaded image as it is in your "uploads" folder: duedesarrollos.com/wp-content/uploads/2024/03/dueventas0001-Cantoria-8-thegem-gallery-side ...
Giovanni
White spaceClosed
TheGem(Elementor)
Updated March 23, 2024 at 7:33am
2
Most recent comment from Oliver:Duplicate of https://codexthemes.ticksy.com/ticket/3612813