Public Tickets
Roz
TestimonialsClosed
TheGem (WPBakery)
Updated June 16, 2024 at 10:47am
4
Most recent comment from Oliver:Hi Roz, will add this to the devs list, hopefully it will be covered in the next release.
Tuckernator
Unable to activate custom fontClosed
TheGem(Elementor)
Updated June 15, 2024 at 9:19am
2
Most recent comment from Oliver:Hi, As I can see you have assigned this font to the H1 via the Theme Options:And it is being correctly displayed: https://quirkdesignandbuild.co.uk/construction-post-3-2/Can you please explain in m ...
Mustafa
Add custom order statusClosed
TheGem(Elementor)
Updated June 15, 2024 at 8:32am
4
Most recent comment from Oliver:You are welcome
pepoalba
RefoundClosed
TheGem (WPBakery)
Updated June 13, 2024 at 10:31am
1
Most recent comment from pepoalba:Hello,The TheGem theme does not work for the website I am creating and I would appreciate the possibility of a refund of the amount paid to be able to acquire another.Thank you for your understanding.
tify
Menu doesn't workClosed
TheGem(Elementor)
Updated June 10, 2024 at 12:24pm
4
Most recent comment from Oliver:Hi, thank you for letting me know!
dsteam
Sub Menu unable auto hide after clickClosed
TheGem (WPBakery)
Updated June 10, 2024 at 9:47am
4
Most recent comment from Oliver:Hi, We have uploaded the fix for you, kindly check.
dk
revert to earlier page versionClosed
TheGem(Elementor)
Updated June 10, 2024 at 6:49am
2
Most recent comment from Oliver:Hi, it should be here
evrenc77
Slider is not workingClosed
TheGem (WPBakery)
Updated June 10, 2024 at 6:37am
4
Most recent comment from Oliver:You are most welcome!
dk
edit pageClosed
TheGem(Elementor)
Updated June 7, 2024 at 3:04pm
5
Most recent comment from dk:i am good.... yes thanks
MassTerra
Adding a trackerClosed
TheGem(Elementor)
Updated June 7, 2024 at 2:03pm
6
Most recent comment from Oliver:You are welcome!
Basim Ibrahim
Blog IssueClosed
TheGem(Elementor)
Updated June 6, 2024 at 12:31pm
2
Most recent comment from Oliver:Hi, https://www.iconnectitbs.com/wp-admin/edit.phpAll your blog posts are now in "draft": You need to publish your blog posts in order to make them appear in the posts extended grid.
lubomircvercko85
multilingualClosed
TheGem(Elementor)
Updated June 6, 2024 at 11:51am
2
Most recent comment from Oliver:Hi, We recommend to use WPML plugin for multilingual website. We have an extensive documentation about it:https://docs.codex-themes.com/category/576-wpmlAnd regarding this language switcher kindly ch ...
ericc139
BlocksClosed
TheGem(Elementor)
Updated June 6, 2024 at 6:40am
2
Most recent comment from Oliver:Hi, Kindly provide your URL and wp-admin access details in the private message, we will check your configuration
Luis
Options not of the theme do not apply.Closed
TheGem(Elementor)
Updated June 5, 2024 at 4:13pm
4
Most recent comment from Oliver:Ok, thank you for letting us know.
dk
center text, center justifyClosed
TheGem(Elementor)
Updated June 5, 2024 at 9:30am
2
Most recent comment from Michael:Hi,I've used these settings: