Public Tickets
urbanetstudio
The site is not loading correctlyClosed
TheGem(Elementor)
Updated December 31, 2025 at 7:54am
2
Most recent comment from Michael:Hi,
Please update the theme and plugins to the latest version.
Mohamed Abd
Issue in update Slider RevolutionClosed
Activation Problems in TheGem Theme.
Updated December 31, 2025 at 6:50am
2
Most recent comment from Oliver:Hi Mohamed,
Slider Revolution comes as a bundled plugin and will be updated with the next theme update. For now kindly ignore this message. Thank you.
coo66
RTL plugin recommendationClosed
TheGem(Elementor)
Updated January 2, 2025 at 7:07am
9
Most recent comment from Oliver:Hi,
a few days ago we have replied to your email request, did you have a chance to check it? Kindly let us know, thank you.
franc
filter menuClosed
TheGem(Elementor)
Updated December 28, 2024 at 8:04am
4
Most recent comment from Oliver:You are welcome!
franc
Page titleClosed
TheGem(Elementor)
Updated December 28, 2024 at 8:03am
2
Most recent comment from Oliver:Hi,
By checking the page options of this page, namely the "Title Area" settings we see, that you have selected to use the title template, however the selected title area template is missing:
https ...
premiumdigital
The Gem PluginClosed
TheGem(Elementor)
Updated December 23, 2024 at 9:01am
2
Most recent comment from Michael:Hi,
I see this error:
https://333realestate.com.au/wp-admin
franc
title zoneClosed
TheGem(Elementor)
Updated December 17, 2024 at 12:29pm
4
Most recent comment from Michael:I've made edits to your template.
bryanmcclure12
Slider RevolutionClosed
TheGem(Elementor)
Updated December 17, 2024 at 6:55am
4
Most recent comment from Michael:You're welcome!
Have a nice day!
franc
boutique pageClosed
TheGem(Elementor)
Updated December 16, 2024 at 2:42pm
6
Most recent comment from Michael:You're welcome!
Nicholas
Pop up doesn't show up on mobile/tabletClosed
TheGem (WPBakery)
Updated December 16, 2024 at 2:40pm
4
Most recent comment from Michael:You're welcome!
Have a nice day!
franc
shop page - product orderClosed
TheGem(Elementor)
Updated December 16, 2024 at 6:52am
4
Most recent comment from Michael:You're welcome!
Have a nice day!
Gerald Bertet-Pilon Nicolas
HOW TO POPULATE COLUMNS ?Closed
TheGem(Elementor)
Updated December 15, 2024 at 12:12pm
4
Most recent comment from Oliver:Problem 4: "Containers" have been introduced in recent Elementor's versions, they are based on flex and they work in another way. In containers there are no more sections, inner sections, columns ...
webpoyraz
Theme FeaturesClosed
TheGem (WPBakery)
Updated December 15, 2024 at 8:43am
2
Most recent comment from Oliver:Hi, thank you for your purchase.
This landing page demonstrating the features of the theme is created for marketing purpose only and is not meant to be a demo content page. However, this page is ava ...
carovilladat
Switch parent to child themeClosed
TheGem(Elementor)
Updated December 13, 2024 at 10:52am
2
Most recent comment from Michael:Hi,
please read this article:
https://docs.codex-themes.com/article/302-installing-child-theme
franc
arrowClosed
TheGem(Elementor)
Updated December 13, 2024 at 8:12am
4
Most recent comment from Michael:Please use this CSS:
.product-gallery-slider .owl-nav .owl-prev:before,
.product-gallery-slider .owl-nav .owl-next:before,
.product-gallery-thumbs .owl-nav .owl-prev:before,
.product-gallery-thumbs ...