Public Tickets
alessandroarletti
VISUAL COMPOSERClosed
TheGem (WPBakery)
Updated February 22, 2019 at 8:06am
7
Most recent comment from alessandroarletti:Solved Deactivating and activating license key
Joshua Corley
Not allowing me too use themeClosed
TheGem (WPBakery)
Updated February 22, 2019 at 7:37am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
Joshua Corley
Not allowing me too use themeClosed
TheGem (WPBakery)
Updated February 22, 2019 at 7:37am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
Matias
Add link to terms and conditions in the paymentClosed
TheGem (WPBakery)
Updated February 22, 2019 at 7:34am
4
Most recent comment from Oliver:Welcome!
GoldenTideConsulting
Recent bug with text not appearingClosed
TheGem (WPBakery)
Updated February 21, 2019 at 12:00pm
9
Most recent comment from Oliver:Closed. Feel free to contact us if you need help.
Karen
Change color of arrows on TestimonialsClosed
TheGem (WPBakery)
Updated February 21, 2019 at 8:05am
4
Most recent comment from Michael:You can change the name color in the Testimonials shortcode.
dalper5scrum
Google reports low page speed scoreClosed
TheGem (WPBakery)
Updated February 21, 2019 at 6:15am
2
Most recent comment from Oliver:Hi,pls. take a look:Increasing Pagespeed (Theme version 3.8 and newer)
firzaliyana
plugin installation errorClosed
TheGem (WPBakery)
Updated February 21, 2019 at 6:57am
6
Most recent comment from firzaliyana:resloved. thank you.
BestPeter
search icon in mobile menu overlayClosed
TheGem (WPBakery)
Updated February 20, 2019 at 2:10pm
2
Most recent comment from Oliver:Hi,Sorry, without the code changes - no.
crd16
Portfolio overlayClosed
TheGem (WPBakery)
Updated February 19, 2019 at 6:20am
8
Most recent comment from Oliver:Welcome!
Rafael Araujo
app-one-pager THEGEM MESSENGER SCREENSHOTSClosed
TheGem (WPBakery)
Updated February 18, 2019 at 3:45pm
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
ashwinbundy
Laptop starts Overheating when visiting websiteClosed
TheGem (WPBakery)
Updated February 18, 2019 at 2:42pm
10
Most recent comment from Oliver:Because of the rendering, there much more elements (stars) on the desktop than on mobile.
chrissutton1983
Sorry, this file type is not permitted for security reasons.Closed
TheGem (WPBakery)
Updated February 18, 2019 at 1:05pm
4
Most recent comment from Oliver:Hi,Take a look here:https://codex-themes.com/thegem/documentation/#adding-your-own-icons
mikrobilgi
Sticky Header PaddingClosed
TheGem (WPBakery)
Updated February 18, 2019 at 11:50am
6
Most recent comment from Oliver:Welcome!
Janetchim
How to change the colour of the anchor tag button?Closed
TheGem (WPBakery)
Updated February 18, 2019 at 9:11am
4
Most recent comment from Michael:Welcome! Have a nice day!