Public Tickets
jmadeptdesigns
WebsiteClosed
TheGem (WPBakery)
Updated March 12, 2024 at 9:00pm
2
Most recent comment from Oliver:Hi, Kindly check this article: https://docs.codex-themes.com/article/601-how-to-get-the-whitespace-off-the-top-of-the-page
Li-Anne
Menu active box aroundClosed
TheGem (WPBakery)
Updated March 12, 2024 at 12:33pm
4
Most recent comment from Michael:Please contact us if you have any questions.
keithcal
Team MembersClosed
TheGem (WPBakery)
Updated March 12, 2024 at 9:15am
2
Most recent comment from Oliver:Hi,
for the ease of use we would recommend to create a separate custom post type (for example "Staff") and proceed as described in this narrated video tutorials:
https://docs.codex-themes.com/arti ...
Tessa Spijker
responsiveClosed
TheGem (WPBakery)
Updated March 11, 2024 at 1:34pm
4
Most recent comment from Michael:Hi,At this point you are doing everything right, the column size for mobile devices should be the same as for desktop.
ada
my website images are blurryClosed
TheGem (WPBakery)
Updated March 11, 2024 at 1:29pm
2
Most recent comment from Oliver:Hi, I cannot see any blurry images. Can you please provide more details where can I see the blurry images?
coryheyman
Heading effectClosed
TheGem(Elementor)
Updated March 10, 2024 at 2:29pm
18
Most recent comment from Oliver:Thank you for letting me know.
Dudu
I need help with my footerClosed
TheGem(Elementor)
Updated March 10, 2024 at 12:29pm
2
Most recent comment from Oliver:Hi, If your footer template doesn't display on some pages as assigned globally in theme options, kindly check if these pages have their own individual page options set for footer, please check t ...
coryheyman
Loading home pageClosed
TheGem(Elementor)
Updated March 10, 2024 at 12:27pm
2
Most recent comment from Oliver:Hi, This happens because you didn't remove the background image in your section settings here: I have removed the image now, please check.
coryheyman
Anchor linksClosed
TheGem(Elementor)
Updated March 7, 2024 at 1:42pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
WebDrafter23
Import Specific Demo PageClosed
TheGem(Elementor)
Updated March 7, 2024 at 1:19pm
4
Most recent comment from Oliver:You are most welcome!
genesistemas
WPBakery Page BuilderClosed
Activation Problems in TheGem Theme.
Updated March 6, 2024 at 9:52am
2
Most recent comment from Oliver:Hi, It looks like you are installing the wrong theme version. TheGem comes in two versions: - TheGem Elementor- TheGem WPBakery Kindly login to your Envato account and in the "Downloads" section pl ...
Wawe_Com
obsolete copies of some filesClosed
TheGem(Elementor)
Updated March 5, 2024 at 9:24am
2
Most recent comment from Michael:Hi,We will update these files in the next update, but for now you can just hide this notification.
giuseppedb
Images not visibleClosed
TheGem(Elementor)
Updated March 5, 2024 at 9:21am
4
Most recent comment from Michael:I'm sorry, I don't see it working in the Elementor.
hieunt1007
Popular posts - Posts Extended Grid is broken on safariClosed
TheGem(Elementor)
Updated March 4, 2024 at 10:08am
2
Most recent comment from Michael:Hi,I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details?
Dennis
header single productClosed
TheGem(Elementor)
Updated March 3, 2024 at 6:34pm
2
Most recent comment from Oliver:Hi Dennis, the purple box: I suppose you mean the purple background in the title https://prnt.sc/e5nKFMQCpEc9 ? This is the background of the title area, you can learn more about it in the follow ...