Public Tickets
innoviogroup
[Theme Activation] Testing the theme on local machineClosed
TheGem (WPBakery)
Updated January 9, 2019 at 6:20am
4
Most recent comment from Oliver:Welcome!
Harry James
Demo issuesClosed
TheGem (WPBakery)
Updated January 9, 2019 at 6:19am
4
Most recent comment from Oliver:Welcome!
jmproductionsstudio
Setting Visual Options for New, Post and Blog Pages Does Not Alter the Corresponding PagesClosed
TheGem (WPBakery)
Updated January 8, 2019 at 2:25pm
2
Most recent comment from [deleted]:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
infomenia
CHANGES iSSUEClosed
TheGem (WPBakery)
Updated January 8, 2019 at 2:24pm
11
Most recent comment from Oliver:Welcome!
firefoods
Woocomerce shop headerClosed
TheGem (WPBakery)
Updated January 8, 2019 at 1:31pm
26
Most recent comment from Oliver:You're welcome!
benjamindeutinger
Clients FunctionClosed
TheGem (WPBakery)
Updated January 8, 2019 at 9:59am
6
Most recent comment from Oliver:Can you give me shortcode code? Or can you set the site to any test hosting?
CentricCreativeGroup
Issues with TheGem Import toolClosed
TheGem (WPBakery)
Updated January 8, 2019 at 9:37am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
benjamindeutinger
CountdownClosed
TheGem (WPBakery)
Updated January 8, 2019 at 9:12am
4
Most recent comment from Oliver:Hi,Sorry, can't say you anything without the access. Can you set the site to any another test hosting?
Christopher
WP Bakery Front-End EditorClosed
TheGem (WPBakery)
Updated January 8, 2019 at 9:00am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access, we'll check
omidy2k
Blog PostsClosed
TheGem (WPBakery)
Updated January 8, 2019 at 8:57am
8
Most recent comment from Oliver:Hi,Sorry, still can't connect, can you give me plan FTP access?
dtroiano
Can Not install Revolution Slider in godaddy managed wordpressClosed
TheGem (WPBakery)
Updated January 8, 2019 at 8:48am
3
Most recent comment from Oliver:Hi,dtroiano - pls. provide the wp-admin and FTP access.XSunfireCarrotX - replied in your ticket.
stancoles
Top Area AddressClosed
TheGem (WPBakery)
Updated January 8, 2019 at 8:27am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#top-area
ElluKirsipuu
Shipping options don't show in cartClosed
TheGem (WPBakery)
Updated January 8, 2019 at 8:13am
3
Most recent comment from ElluKirsipuu:Hello, I already found a solution. Thank you for answering though.
comprobataphoto
Countdown ClockClosed
TheGem (WPBakery)
Updated January 8, 2019 at 6:25am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access and add few screenshots to describe the problem.
Mike Dovey
Theme updatesClosed
TheGem (WPBakery)
Updated January 8, 2019 at 6:22am
8
Most recent comment from Oliver:Welcome!