Public Tickets
Valeria
No puedo instalar los demos de su plantillaClosed
TheGem (WPBakery)
Updated March 19, 2019 at 9:03am
2
Most recent comment from Oliver:Hi,The problem in your php settings, pls. take a look:Recommended PHP Settings
JoeyZio
Importing Splash Page DemoClosed
TheGem (WPBakery)
Updated March 19, 2019 at 7:39am
4
Most recent comment from Michael:Welcome! Have a nice day!
Michal
Hover effect on backgroundClosed
TheGem (WPBakery)
Updated March 18, 2019 at 2:25pm
2
Most recent comment from Michael:HI!By default, there are no such settings in the TheGem theme, but any effect can be made using custom CSS.
m1x_true
Portfolio Item linkClosed
TheGem (WPBakery)
Updated March 18, 2019 at 1:24pm
8
Most recent comment from Oliver:Welcome!
Martin
recommended pluginsClosed
TheGem (WPBakery)
Updated March 18, 2019 at 12:54pm
5
Most recent comment from Oliver:Also pls. take a look:Recommended PHP Settings
seif_ib
Light vs. Dark modeClosed
TheGem (WPBakery)
Updated March 18, 2019 at 12:42pm
3
Most recent comment from seif_ib:Thanks for your fast answer.
AngeloAvolaGraphic
Pop up or other for cookie policyClosed
TheGem (WPBakery)
Updated March 18, 2019 at 10:44am
4
Most recent comment from Oliver:Hi,Yes, should be responsive.
jmmanio
Theme OptionsClosed
TheGem (WPBakery)
Updated March 18, 2019 at 9:19am
2
Most recent comment from Michael:HI!Unfortunately, this can be done only in the settings of each page separately.
PatGallagher04
Cart Not Showing AnythingClosed
TheGem (WPBakery)
Updated March 18, 2019 at 8:25am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access, we'll check.
PatGallagher04
Add Cart Icon next to Hamburger MenuClosed
TheGem (WPBakery)
Updated March 18, 2019 at 8:25am
2
Most recent comment from Oliver:HI,Sorry, without the code changes in this style it's not possible, it's not few lines of the code, I can't make it for you free.
PatGallagher04
Overlay Menu Layout and Social IconsClosed
TheGem (WPBakery)
Updated March 18, 2019 at 8:24am
4
Most recent comment from Oliver:Welcome!
rams25
Caan't do anythingClosed
TheGem (WPBakery)
Updated March 18, 2019 at 8:18am
8
Most recent comment from Oliver:Hi,Ok, you can try to request the refund here:https://themeforest.net/refund_requests/newBut I'm not sure that it will be approved.
sina khalilian
deregister licenseClosed
TheGem (WPBakery)
Updated March 18, 2019 at 8:17am
2
Most recent comment from Oliver:Hi,pls. try now, I've cleaned uninstalls on your license
tbounce
None of the Portfolio pages are working? Keeps on loading?Closed
TheGem (WPBakery)
Updated March 18, 2019 at 8:16am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
Judy Ivey
Changing imagesClosed
TheGem (WPBakery)
Updated March 18, 2019 at 8:16am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access and add few screenshots where you can't change it.