Public Tickets
kawalski22
Fatal error: Call to undefined functionClosed
TheGem (WPBakery)
Updated January 2, 2019 at 7:56am
12
Most recent comment from Oliver:Hi,Yes, update theme and the plugins to the last versions.
koolshenntm
Langage contactsClosed
TheGem (WPBakery)
Updated December 31, 2019 at 3:04pm
3
Most recent comment from koolshenntm:Ok Thanks for response :-)And Happy New years
jusek
Portfolio dont workClosed
Scalia
Updated January 2, 2019 at 5:32pm
2
Most recent comment from jusek:It works now
designGCDS
related productsClosed
TheGem (WPBakery)
Updated December 27, 2018 at 1:07pm
13
Most recent comment from Oliver:Hi,Add this code to the functions.php of the child theme:
function thegem_remove_post_type_none_admin() {
if( !current_user_can( 'administrator' ) ):
remove_action('admin_bar_menu', 'thege ...
civic-art
Theme optionsClosed
TheGem (WPBakery)
Updated December 27, 2018 at 11:17am
12
Most recent comment from Oliver:Hi,Thank you for letting know!
jusek
Fixed headerClosed
Scalia
Updated December 26, 2018 at 12:57pm
4
Most recent comment from Michael:Welcome! Have a nice day!
ychen415
Open youtube video in a lightbox from Go buttonClosed
Scalia
Updated December 26, 2018 at 8:54am
2
Most recent comment from Oliver:Hi,To the row html shortcode add this code: Link [Shortcode][Shortcode] - here you can put youtube iframe code.
And add this css to the custom css field on the page: #link {display: none}https://cod ...
Marc Rice
Theme Demo Formatting EraClosed
TheGem (WPBakery)
Updated December 24, 2018 at 12:54am
3
Most recent comment from Marc Rice:Thank you this fixed it!
diversificamos
Activar el codigoClosed
TheGem (WPBakery)
Updated December 22, 2018 at 11:02am
2
Most recent comment from [deleted]:Hi,
You have violated the license agreement and installed TheGem on many websites with the same license. That’s why your activation has been blocked.
According to the Envato rules you can hаve o ...
Luis Martinez
WEBSITE ON MOBILE VIEWPORTClosed
TheGem (WPBakery)
Updated December 21, 2018 at 2:45pm
2
Most recent comment from [deleted]:Hi,Some 3rd-party plugin change theme for mobiles. As I remember this is jetpack.
oceanz
Wordpress 5.02 no composerClosed
TheGem (WPBakery)
Updated December 21, 2018 at 1:45am
2
Most recent comment from oceanz:It seems to be resolved after doing the Theme update.
pacomaringo
Media Library is not workingClosed
Scalia
Updated December 20, 2018 at 1:54pm
10
Most recent comment from Oliver:Sorry, I had to go. pls. note from tonight we're on the Christmas vacations, there can be big delays in answers, thank you for understanding and Marry Christmas!
sukrisudin
Licence KeyClosed
TheGem (WPBakery)
Updated December 20, 2018 at 8:42am
4
Most recent comment from Oliver:You're welcome!It would be great if you could rate us on ThemeForest.
caelsurfer
Light boxClosed
TheGem (WPBakery)
Updated December 20, 2018 at 7:39am
4
Most recent comment from Oliver:Hi,pls. give me link to the page with fancy-box you added.
iwilnai
WPBakery license activationClosed
TheGem (WPBakery)
Updated December 20, 2018 at 6:54am
2
Most recent comment from Oliver:Hi,Try to add this code to the functions.php of the child theme and check:
add_action( 'init', 'thegem_child__disable_vc_updater', 1);
function thegem_child__disable_vc_updater() {
remove_action( ...