Public Tickets
Mei Gwilym
The Gem ImportClosed
TheGem (WPBakery)
Updated January 18, 2019 at 6:21am
7
Most recent comment from Oliver:Welcome!
Meghna
Cart Icon Position For Hamburger Menu not visibleClosed
TheGem (WPBakery)
Updated January 18, 2019 at 4:49am
1
Most recent comment from Meghna:I have enabled the Cart Icon Position For Hamburger Menu as Visible on top near Hamburger icon but still it is showing in the list of Menu on mobile.
http://testskale.com/shynm
Please see attached ...
Sudhir Hira
Can we insert icons in category menuClosed
TheGem (WPBakery)
Updated January 17, 2019 at 12:32pm
4
Most recent comment from Michael:Welcome! Have a nice day!
Boris
hide main menuClosed
TheGem (WPBakery)
Updated January 17, 2019 at 9:13am
6
Most recent comment from Oliver:Welcome!
creoadmin
Woocommerce SearchClosed
TheGem (WPBakery)
Updated January 17, 2019 at 8:20am
16
Most recent comment from Oliver:Hi,I've added some changes to code in the style.css of the child theme. Remove the code you added in the custom css filed in theme options and use from the style.css
Samira Descombes
FontsClosed
TheGem (WPBakery)
Updated January 16, 2019 at 10:01am
4
Most recent comment from Oliver:Hi,At first I see huge count of the errors on your site, pls. provide the FTP access
mrjoselina
Demo ImportClosed
TheGem (WPBakery)
Updated January 16, 2019 at 9:31am
4
Most recent comment from Oliver:Hi,Here you go:
sock2me
Need help with Google FontsClosed
Scalia
Updated January 16, 2019 at 9:02am
2
Most recent comment from Michael:HI!You haven't uploaded a font to your site. To avoid errors when loading fonts, use the following instructions.https://tribulant.com/blog/wordpress/how-to-fix-sorry-this-file-type-is-not-permitted-fo ...
ottimoto
Page PreloaderClosed
Scalia
Updated January 16, 2019 at 8:52am
11
Most recent comment from ottimoto:Hi Max,Many thanks for that. I can go ahead and style it now accordingly.Best regardsotti
Tiffany Grover
TestimonialsClosed
TheGem (WPBakery)
Updated January 16, 2019 at 7:25am
4
Most recent comment from Oliver:Hi,pls. give me link to the block with the quoted text, I need to see the style you're using.
Producer801
Gem Instagram GalleryClosed
TheGem (WPBakery)
Updated January 15, 2019 at 7:02pm
4
Most recent comment from Producer801:ok, would be a nice add in the future. thanks
Janetchim
how to remove prefooter bar?Closed
TheGem (WPBakery)
Updated January 15, 2019 at 9:39am
4
Most recent comment from Michael:Welcome! Have a nice day!
Jay
elements of page not loadingClosed
TheGem (WPBakery)
Updated January 15, 2019 at 7:56am
2
Most recent comment from Oliver:Hi,Sorry for delay, I don't see this issue now, do you still need help?
1Paulo
top areaClosed
TheGem (WPBakery)
Updated January 15, 2019 at 7:40am
18
Most recent comment from Oliver:Welcome!
thanhjava
Could not activate themeClosed
TheGem (WPBakery)
Updated January 14, 2019 at 10:33am
2
Most recent comment from Oliver:Hi,
You have violated the license agreement and installed TheGem on many websites with the same license. That’s why your activation has been blocked. Here is the list of your URLs:http://phuyen ...