Public Tickets
bighousefilms
AJAX ERROR IMPORTClosed
TheGem (WPBakery)
Updated December 12, 2018 at 9:15am
2
Most recent comment from Oliver:Hi,The problem in your php settings, take a look:Recommended PHP Settings
Soham
unable to activate themeClosed
TheGem (WPBakery)
Updated December 12, 2018 at 9:01am
4
Most recent comment from Oliver:Hi,pls. create new ticket in the activation problems category and provide there your purchase code.
optigon1
QuickfindersClosed
TheGem (WPBakery)
Updated December 11, 2018 at 10:58am
2
Most recent comment from Oliver:Hi,Sorry, It's not possible to use the images in this style, you can make hexagon image and add it there, it's much simpler than make the hexagon via the css.
mairaesi
Fatal ErrorClosed
TheGem (WPBakery)
Updated December 11, 2018 at 8:31am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access.
sud21195
FooterClosed
TheGem (WPBakery)
Updated December 11, 2018 at 8:22am
2
Most recent comment from Michael:HI!Please use Custom footer.
stancoles
FUNCTIONALITYClosed
TheGem (WPBakery)
Updated December 11, 2018 at 7:43am
7
Most recent comment from Oliver:Hi,Take a look:
Patrick Forristal
Identifying Pages & Posts Description with an ImageClosed
TheGem (WPBakery)
Updated December 11, 2018 at 7:41am
2
Most recent comment from Oliver:Hi,Sorry, I can't understand what you need to make. Can you be some more specific?
Stephen Walker
accordiansClosed
TheGem (WPBakery)
Updated December 10, 2018 at 11:28am
18
Most recent comment from Oliver:Welcome!
Sadlounek
landline pageClosed
TheGem (WPBakery)
Updated December 10, 2018 at 8:15am
2
Most recent comment from Oliver:Hi,pls. take a look:
thaibasil-farmington
Portfolios not show correct.Closed
TheGem (WPBakery)
Updated December 9, 2018 at 10:34pm
2
Most recent comment from thaibasil-farmington:Please ignore this request, I have fixed.
RTL CERTIFICATIONS SAS
The gem Import DemoClosed
TheGem (WPBakery)
Updated December 9, 2018 at 10:34am
2
Most recent comment from Oliver:Hi,You can import this pages here:
Stacey Hitt
Deletion of site info when GEM is installedClosed
TheGem (WPBakery)
Updated December 9, 2018 at 9:20am
2
Most recent comment from Oliver:Hi,
Please give more info, where you was informed about it?
Patrick Forristal
TutorialsClosed
TheGem (WPBakery)
Updated December 7, 2018 at 2:32pm
2
Most recent comment from Oliver:Hi,Here you go:http://codex-themes.com/thegem/documentation/http://codex-themes.com/thegem/documentation/video-tutorials/https://wpbakery.com/video-tutorials/
Marco Thiele
Save button doesn't workClosed
TheGem (WPBakery)
Updated December 7, 2018 at 10:12am
11
Most recent comment from Oliver:Feel free to contact us if you need help.
frankdl98
WordPress 5 compatibilityClosed
TheGem (WPBakery)
Updated December 7, 2018 at 8:30am
2
Most recent comment from Oliver:HI,You can update, everything should work fine.