Public Tickets
zakharhabib
Country selection feature availability?Closed
TheGem (WPBakery)
Updated January 21, 2019 at 8:45am
2
Most recent comment from [deleted]:Hi,Sorry, but outr theme doesn't have this interface. I suppose you need to use some 3rd-party plugin.
Manish
Team section is not workingClosed
TheGem (WPBakery)
Updated January 21, 2019 at 8:39am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access because of the maintenance mode.
Mike Dovey
Staging site not showing any imagesClosed
TheGem (WPBakery)
Updated January 21, 2019 at 8:34am
4
Most recent comment from Oliver:Hi Mike,Ok, pls. let me know.
idenise
crashed wp siteClosed
TheGem (WPBakery)
Updated January 21, 2019 at 6:46am
2
Most recent comment from Oliver:HI,pls. provide the wp-admin and FTP access
unpublishedspace
WPBakery Blocks don't work, what blocks work?Closed
TheGem (WPBakery)
Updated January 18, 2019 at 1:38pm
27
Most recent comment from Oliver:Welcome!
Michael Barrera
How to customize social icons and other information in blog postClosed
TheGem (WPBakery)
Updated January 18, 2019 at 8:19am
2
Most recent comment from Oliver:Hi,You need to edit template:/wp-content/themes/thegem/socials-sharing.phpBefore the editing copy this file to the child theme for the safety feature updates.
Michael Barrera
How do I modify text in blog pageClosed
TheGem (WPBakery)
Updated January 18, 2019 at 8:12am
2
Most recent comment from Michael:HI!Please use these settings:
Mei Gwilym
The Gem ImportClosed
TheGem (WPBakery)
Updated January 18, 2019 at 6:21am
7
Most recent comment from Oliver:Welcome!
Meghna
Cart Icon Position For Hamburger Menu not visibleClosed
TheGem (WPBakery)
Updated January 18, 2019 at 4:49am
1
Most recent comment from Meghna:I have enabled the Cart Icon Position For Hamburger Menu as Visible on top near Hamburger icon but still it is showing in the list of Menu on mobile.
http://testskale.com/shynm
Please see attached ...
Sudhir Hira
Can we insert icons in category menuClosed
TheGem (WPBakery)
Updated January 17, 2019 at 12:32pm
4
Most recent comment from Michael:Welcome! Have a nice day!
Boris
hide main menuClosed
TheGem (WPBakery)
Updated January 17, 2019 at 9:13am
6
Most recent comment from Oliver:Welcome!
creoadmin
Woocommerce SearchClosed
TheGem (WPBakery)
Updated January 17, 2019 at 8:20am
16
Most recent comment from Oliver:Hi,I've added some changes to code in the style.css of the child theme. Remove the code you added in the custom css filed in theme options and use from the style.css
Samira Descombes
FontsClosed
TheGem (WPBakery)
Updated January 16, 2019 at 10:01am
4
Most recent comment from Oliver:Hi,At first I see huge count of the errors on your site, pls. provide the FTP access
mrjoselina
Demo ImportClosed
TheGem (WPBakery)
Updated January 16, 2019 at 9:31am
4
Most recent comment from Oliver:Hi,Here you go:
sock2me
Need help with Google FontsClosed
Scalia
Updated January 16, 2019 at 9:02am
2
Most recent comment from Michael:HI!You haven't uploaded a font to your site. To avoid errors when loading fonts, use the following instructions.https://tribulant.com/blog/wordpress/how-to-fix-sorry-this-file-type-is-not-permitted-fo ...