Public Tickets
abeherbert
On save of theme options, get prompt for FTP credentialsClosed
TheGem (WPBakery)
Updated January 21, 2019 at 1:09pm
11
Most recent comment from Oliver:Welcome!
Webmaster-MAK
see only home pageClosed
TheGem (WPBakery)
Updated January 21, 2019 at 11:02am
7
Most recent comment from Webmaster-MAK:I download latest version for windows, teamviewer 14
plasticbrotha
Changing header slide animationClosed
TheGem (WPBakery)
Updated January 21, 2019 at 10:05am
2
Most recent comment from Michael:HI!This animation is created using JS code and the code is inserted here.
sandeeplingwal
Modal Popovers ?Closed
TheGem (WPBakery)
Updated January 21, 2019 at 9:39am
8
Most recent comment from sandeeplingwal:please also look in this ticket : https://codexthemes.ticksy.com/ticket/1862351/
zakharhabib
Country selection feature availability?Closed
TheGem (WPBakery)
Updated January 21, 2019 at 8:45am
2
Most recent comment from [deleted]:Hi,Sorry, but outr theme doesn't have this interface. I suppose you need to use some 3rd-party plugin.
Manish
Team section is not workingClosed
TheGem (WPBakery)
Updated January 21, 2019 at 8:39am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access because of the maintenance mode.
Mike Dovey
Staging site not showing any imagesClosed
TheGem (WPBakery)
Updated January 21, 2019 at 8:34am
4
Most recent comment from Oliver:Hi Mike,Ok, pls. let me know.
idenise
crashed wp siteClosed
TheGem (WPBakery)
Updated January 21, 2019 at 6:46am
2
Most recent comment from Oliver:HI,pls. provide the wp-admin and FTP access
unpublishedspace
WPBakery Blocks don't work, what blocks work?Closed
TheGem (WPBakery)
Updated January 18, 2019 at 1:38pm
27
Most recent comment from Oliver:Welcome!
Michael Barrera
How to customize social icons and other information in blog postClosed
TheGem (WPBakery)
Updated January 18, 2019 at 8:19am
2
Most recent comment from Oliver:Hi,You need to edit template:/wp-content/themes/thegem/socials-sharing.phpBefore the editing copy this file to the child theme for the safety feature updates.
Michael Barrera
How do I modify text in blog pageClosed
TheGem (WPBakery)
Updated January 18, 2019 at 8:12am
2
Most recent comment from Michael:HI!Please use these settings:
Mei Gwilym
The Gem ImportClosed
TheGem (WPBakery)
Updated January 18, 2019 at 6:21am
7
Most recent comment from Oliver:Welcome!
Meghna
Cart Icon Position For Hamburger Menu not visibleClosed
TheGem (WPBakery)
Updated January 18, 2019 at 4:49am
1
Most recent comment from Meghna:I have enabled the Cart Icon Position For Hamburger Menu as Visible on top near Hamburger icon but still it is showing in the list of Menu on mobile.
http://testskale.com/shynm
Please see attached ...
Sudhir Hira
Can we insert icons in category menuClosed
TheGem (WPBakery)
Updated January 17, 2019 at 12:32pm
4
Most recent comment from Michael:Welcome! Have a nice day!
Boris
hide main menuClosed
TheGem (WPBakery)
Updated January 17, 2019 at 9:13am
6
Most recent comment from Oliver:Welcome!