Public Tickets
oceanz
Wordpress 5.02 no composerClosed
TheGem (WPBakery)
Updated December 21, 2018 at 1:45am
2
Most recent comment from oceanz:It seems to be resolved after doing the Theme update.
pacomaringo
Media Library is not workingClosed
Scalia
Updated December 20, 2018 at 1:54pm
10
Most recent comment from Oliver:Sorry, I had to go. pls. note from tonight we're on the Christmas vacations, there can be big delays in answers, thank you for understanding and Marry Christmas!
sukrisudin
Licence KeyClosed
TheGem (WPBakery)
Updated December 20, 2018 at 8:42am
4
Most recent comment from Oliver:You're welcome!It would be great if you could rate us on ThemeForest.
caelsurfer
Light boxClosed
TheGem (WPBakery)
Updated December 20, 2018 at 7:39am
4
Most recent comment from Oliver:Hi,pls. give me link to the page with fancy-box you added.
iwilnai
WPBakery license activationClosed
TheGem (WPBakery)
Updated December 20, 2018 at 6:54am
2
Most recent comment from Oliver:Hi,Try to add this code to the functions.php of the child theme and check:
add_action( 'init', 'thegem_child__disable_vc_updater', 1);
function thegem_child__disable_vc_updater() {
remove_action( ...
Nomain
Demo installation errorClosed
TheGem (WPBakery)
Updated December 19, 2018 at 8:07am
2
Most recent comment from Oliver:Hi,99% the problem in your php settings, pls. take a look:Recommended PHP Settings
xis170
SideBar issuesClosed
TheGem (WPBakery)
Updated December 18, 2018 at 10:29pm
9
Most recent comment from xis170:This is now resolved currently.Thank you.
jcpacelli
jQueryClosed
TheGem (WPBakery)
Updated December 18, 2018 at 3:13pm
17
Most recent comment from jcpacelli:Okay great that fixed it. thank you very much
direggio
Font spacingClosed
TheGem (WPBakery)
Updated December 18, 2018 at 9:43am
2
Most recent comment from Oliver:Hi,In what tag you need to change it. Can you add screenshot?
Stefan
Ajax error. Try again... Gem ImportClosed
TheGem (WPBakery)
Updated December 18, 2018 at 9:30am
2
Most recent comment from Oliver:Hi,99% the problem in your php settings, pls. take a look:Recommended PHP Settings
vkeen02
Page TemplateClosed
TheGem (WPBakery)
Updated December 18, 2018 at 8:46am
6
Most recent comment from Oliver:Hi,Sorry, still can't understand, you need to make default layout for the posts? If yes, you can set it in the theme options. Or you can use this plugin:https://wordpress.org/plugins/duplicate-post ...
César Sánchez
TheGem WordPress ThemeClosed
TheGem (WPBakery)
Updated December 18, 2018 at 8:36am
4
Most recent comment from Oliver:Hi,Sorry, don't see the problem:
redactik
duplicate cart on cart pageClosed
Scalia
Updated December 18, 2018 at 6:51am
5
Most recent comment from [deleted]:First try to update theme on your site. Last version is 1.6.1
Updating a theme
AnthonyJulin
THEGEM, WPML & Contact Form 7Closed
TheGem (WPBakery)
Updated December 18, 2018 at 5:56am
9
Most recent comment from [deleted]:У нас нет данной информации, так как мы не являемся разработчиком WPML плагина.Я просто попытался внести измене ...
TWeinberger
Logo missingClosed
TheGem (WPBakery)
Updated December 18, 2018 at 8:35am
3
Most recent comment from TWeinberger:This ticket can be deleted.Gregor is handling this issue in ticket #1825339.