Public Tickets
Harry James
FontsClosed
TheGem (WPBakery)
Updated January 11, 2019 at 8:26am
2
Most recent comment from Oliver:Hi,We're using google fonts in the theme, you can see the list here:https://fonts.google.com/
Skesler
Change Header Logo Image To Point To New URLClosed
TheGem (WPBakery)
Updated January 11, 2019 at 7:56am
2
Most recent comment from Oliver:Hi,You can edit function:
function thegem_print_logo($header_light = '', $echo = true)
In the file:wp-content/themes/thegem/functions.phpOr create new one in the child theme and put it to the templa ...
gemtheme
Product PictureClosed
TheGem (WPBakery)
Updated January 10, 2019 at 2:03pm
4
Most recent comment from Oliver:Hi,There are no WPBakery in this filed, you can create the content you need in any test page and copy the page code to this filed.
es351045
PageSpeed Insights - CSS IssuesClosed
TheGem (WPBakery)
Updated January 10, 2019 at 12:59pm
2
Most recent comment from es351045:DUPLICATE - This ticket can be closed.
Jennifer Reinfeld
Uppcase in Navigation but not in HeadingsClosed
TheGem (WPBakery)
Updated January 10, 2019 at 8:50am
4
Most recent comment from Michael:Welcome! Have a nice day!
w3helpers
Quantity Button showing doubleClosed
TheGem (WPBakery)
Updated January 9, 2019 at 1:28pm
9
Most recent comment from Oliver:Did you added changes in the theme source code? Can I update theme?
rgordonCCUR
Contacts & Socials Not LoadingClosed
TheGem (WPBakery)
Updated January 9, 2019 at 1:18pm
6
Most recent comment from Oliver:Welcome!
jesteban27
How do I change the tag page to a other layout?Closed
TheGem (WPBakery)
Updated January 9, 2019 at 12:26pm
2
Most recent comment from Michael:HI!
You need to edit template:
/wp-content/themes/thegem/index.php
Example of changing default style you can see in the template:
/wp-content/themes/thegem/search.php
Before the editing copy file in ...
Jennifer White
Form colorsClosed
TheGem (WPBakery)
Updated January 9, 2019 at 8:55am
2
Most recent comment from Michael:HI!
pls. use following css:
.gem-search-form.gem-search-form-style-dark .search-field {
color: #fff !important;
}
::-webkit-input-placeholder {
color: #fff !important;
}
Jennifer Reinfeld
Changing color of 2 itemsClosed
TheGem (WPBakery)
Updated January 9, 2019 at 8:42am
4
Most recent comment from Oliver:Thank you for the info!
hys-yachts
Demo file not downloading but finis notificationClosed
TheGem (WPBakery)
Updated January 9, 2019 at 8:41am
7
Most recent comment from Oliver:Hi,
At first, your theme version 1.3.0 - 2 years old. pls. update theme to the last version:
Updating a theme
Matias
Spanish LanguageClosed
TheGem (WPBakery)
Updated January 9, 2019 at 8:23am
5
Most recent comment from Oliver:Hi,We have Es file:/wp-content/themes/thegem/languages/es_ES.pothis translation done by one of our customers. Just activate Spanish lang in admin dashboard.
innoviogroup
[Theme Activation] Testing the theme on local machineClosed
TheGem (WPBakery)
Updated January 9, 2019 at 6:20am
4
Most recent comment from Oliver:Welcome!
Harry James
Demo issuesClosed
TheGem (WPBakery)
Updated January 9, 2019 at 6:19am
4
Most recent comment from Oliver:Welcome!
jmproductionsstudio
Setting Visual Options for New, Post and Blog Pages Does Not Alter the Corresponding PagesClosed
TheGem (WPBakery)
Updated January 8, 2019 at 2:25pm
2
Most recent comment from [deleted]:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?