Public Tickets
1Paulo
top areaClosed
TheGem (WPBakery)
Updated January 15, 2019 at 7:40am
18
Most recent comment from Oliver:Welcome!
thanhjava
Could not activate themeClosed
TheGem (WPBakery)
Updated January 14, 2019 at 10:33am
2
Most recent comment from Oliver:Hi,
You have violated the license agreement and installed TheGem on many websites with the same license. That’s why your activation has been blocked. Here is the list of your URLs:http://phuyen ...
giddymachine
cannot remove layerscoller paddingClosed
TheGem (WPBakery)
Updated January 14, 2019 at 8:13am
4
Most recent comment from Michael:Welcome! Have a nice day!
Rosvaldas
You searched for - where to editClosed
TheGem (WPBakery)
Updated January 14, 2019 at 8:08am
2
Most recent comment from Oliver:Hi,pls. provide link to the page where you see this message.
Mei Gwilym
using wpbakery templatesClosed
TheGem (WPBakery)
Updated January 11, 2019 at 9:09am
4
Most recent comment from Oliver:Hi,Ok, we'll make it, thank you!
Harry James
FontsClosed
TheGem (WPBakery)
Updated January 11, 2019 at 8:26am
2
Most recent comment from Oliver:Hi,We're using google fonts in the theme, you can see the list here:https://fonts.google.com/
Skesler
Change Header Logo Image To Point To New URLClosed
TheGem (WPBakery)
Updated January 11, 2019 at 7:56am
2
Most recent comment from Oliver:Hi,You can edit function:
function thegem_print_logo($header_light = '', $echo = true)
In the file:wp-content/themes/thegem/functions.phpOr create new one in the child theme and put it to the templa ...
gemtheme
Product PictureClosed
TheGem (WPBakery)
Updated January 10, 2019 at 2:03pm
4
Most recent comment from Oliver:Hi,There are no WPBakery in this filed, you can create the content you need in any test page and copy the page code to this filed.
es351045
PageSpeed Insights - CSS IssuesClosed
TheGem (WPBakery)
Updated January 10, 2019 at 12:59pm
2
Most recent comment from es351045:DUPLICATE - This ticket can be closed.
Jennifer Reinfeld
Uppcase in Navigation but not in HeadingsClosed
TheGem (WPBakery)
Updated January 10, 2019 at 8:50am
4
Most recent comment from Michael:Welcome! Have a nice day!
w3helpers
Quantity Button showing doubleClosed
TheGem (WPBakery)
Updated January 9, 2019 at 1:28pm
9
Most recent comment from Oliver:Did you added changes in the theme source code? Can I update theme?
rgordonCCUR
Contacts & Socials Not LoadingClosed
TheGem (WPBakery)
Updated January 9, 2019 at 1:18pm
6
Most recent comment from Oliver:Welcome!
jesteban27
How do I change the tag page to a other layout?Closed
TheGem (WPBakery)
Updated January 9, 2019 at 12:26pm
2
Most recent comment from Michael:HI!
You need to edit template:
/wp-content/themes/thegem/index.php
Example of changing default style you can see in the template:
/wp-content/themes/thegem/search.php
Before the editing copy file in ...
Jennifer White
Form colorsClosed
TheGem (WPBakery)
Updated January 9, 2019 at 8:55am
2
Most recent comment from Michael:HI!
pls. use following css:
.gem-search-form.gem-search-form-style-dark .search-field {
color: #fff !important;
}
::-webkit-input-placeholder {
color: #fff !important;
}
Jennifer Reinfeld
Changing color of 2 itemsClosed
TheGem (WPBakery)
Updated January 9, 2019 at 8:42am
4
Most recent comment from Oliver:Thank you for the info!