Public Tickets
Jennifer White
Form colorsClosed
TheGem (WPBakery)
Updated January 9, 2019 at 8:55am
2
Most recent comment from Michael:HI!
pls. use following css:
.gem-search-form.gem-search-form-style-dark .search-field {
color: #fff !important;
}
::-webkit-input-placeholder {
color: #fff !important;
}
Jennifer Reinfeld
Changing color of 2 itemsClosed
TheGem (WPBakery)
Updated January 9, 2019 at 8:42am
4
Most recent comment from Oliver:Thank you for the info!
hys-yachts
Demo file not downloading but finis notificationClosed
TheGem (WPBakery)
Updated January 9, 2019 at 8:41am
7
Most recent comment from Oliver:Hi,
At first, your theme version 1.3.0 - 2 years old. pls. update theme to the last version:
Updating a theme
Matias
Spanish LanguageClosed
TheGem (WPBakery)
Updated January 9, 2019 at 8:23am
5
Most recent comment from Oliver:Hi,We have Es file:/wp-content/themes/thegem/languages/es_ES.pothis translation done by one of our customers. Just activate Spanish lang in admin dashboard.
innoviogroup
[Theme Activation] Testing the theme on local machineClosed
TheGem (WPBakery)
Updated January 9, 2019 at 6:20am
4
Most recent comment from Oliver:Welcome!
Harry James
Demo issuesClosed
TheGem (WPBakery)
Updated January 9, 2019 at 6:19am
4
Most recent comment from Oliver:Welcome!
jmproductionsstudio
Setting Visual Options for New, Post and Blog Pages Does Not Alter the Corresponding PagesClosed
TheGem (WPBakery)
Updated January 8, 2019 at 2:25pm
2
Most recent comment from [deleted]:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
infomenia
CHANGES iSSUEClosed
TheGem (WPBakery)
Updated January 8, 2019 at 2:24pm
11
Most recent comment from Oliver:Welcome!
firefoods
Woocomerce shop headerClosed
TheGem (WPBakery)
Updated January 8, 2019 at 1:31pm
26
Most recent comment from Oliver:You're welcome!
benjamindeutinger
Clients FunctionClosed
TheGem (WPBakery)
Updated January 8, 2019 at 9:59am
6
Most recent comment from Oliver:Can you give me shortcode code? Or can you set the site to any test hosting?
CentricCreativeGroup
Issues with TheGem Import toolClosed
TheGem (WPBakery)
Updated January 8, 2019 at 9:37am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
benjamindeutinger
CountdownClosed
TheGem (WPBakery)
Updated January 8, 2019 at 9:12am
4
Most recent comment from Oliver:Hi,Sorry, can't say you anything without the access. Can you set the site to any another test hosting?
Christopher
WP Bakery Front-End EditorClosed
TheGem (WPBakery)
Updated January 8, 2019 at 9:00am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access, we'll check
omidy2k
Blog PostsClosed
TheGem (WPBakery)
Updated January 8, 2019 at 8:57am
8
Most recent comment from Oliver:Hi,Sorry, still can't connect, can you give me plan FTP access?
dtroiano
Can Not install Revolution Slider in godaddy managed wordpressClosed
TheGem (WPBakery)
Updated January 8, 2019 at 8:48am
3
Most recent comment from Oliver:Hi,dtroiano - pls. provide the wp-admin and FTP access.XSunfireCarrotX - replied in your ticket.