Public Tickets
tdevine1
Parallax FooterClosed
TheGem (WPBakery)
Updated February 4, 2019 at 7:46am
2
Most recent comment from Oliver:Hi,Sorry for delay, can you add screenshot what you need to change?
iiioroh
Menu problemClosed
TheGem (WPBakery)
Updated February 2, 2019 at 12:47pm
2
Most recent comment from iiioroh:Is closed. Understood.
bluebait
Multisite UpdateClosed
TheGem (WPBakery)
Updated February 1, 2019 at 7:10am
4
Most recent comment from [deleted]:Hi,
Please provide the wp-admin access. We will try to inspect problem on your site.
Michael Barrera
Where do I add a link to Buttons on main page sliderClosed
TheGem (WPBakery)
Updated February 1, 2019 at 6:13am
10
Most recent comment from Oliver:You're welcome!
JenniferR
Using a font that is not a drop down optionClosed
TheGem (WPBakery)
Updated February 1, 2019 at 3:13am
2
Most recent comment from JenniferR:Sorry. You can close this ticket. I figured it out.Best wishes,Jen
REALTVIEW
Too big spacing between QuickfindersClosed
TheGem (WPBakery)
Updated January 31, 2019 at 8:26am
2
Most recent comment from Michael:HI!
pls. use following css:
.quickfinder-item-box {
padding: 0px !important;
}
sudburian
Slider revolution asking to buy a licences to activateClosed
TheGem (WPBakery)
Updated January 31, 2019 at 6:14am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. ...
cnetcurity
woocomerceClosed
TheGem (WPBakery)
Updated January 30, 2019 at 8:21am
2
Most recent comment from Michael:HI!Unfortunately, you can't disable this feature for a specific product.
DavidGMII
Portfolio Navigation ArrowsClosed
TheGem (WPBakery)
Updated January 30, 2019 at 8:04am
12
Most recent comment from Oliver:Welcome!
Ahillstead
H1, H2 responsive text sizeClosed
TheGem (WPBakery)
Updated January 30, 2019 at 7:48am
4
Most recent comment from Oliver:Welcome!
city-rock
Different menu for mobile versionClosed
TheGem (WPBakery)
Updated January 29, 2019 at 12:49pm
6
Most recent comment from Oliver:Feel free to contact us if you need help.
Steve Sanger
Hiding menu and footerClosed
TheGem (WPBakery)
Updated January 29, 2019 at 8:26am
4
Most recent comment from Michael:Welcome!Have a nice day!
shannon
Changing row sizesClosed
TheGem (WPBakery)
Updated January 29, 2019 at 7:53am
5
Most recent comment from Oliver:Hi,Sorry, as I see it's the same...
bitsalt
Bug reportClosed
TheGem (WPBakery)
Updated January 29, 2019 at 6:18am
2
Most recent comment from Oliver:Hi,pls. update the theme to the last version.
Jryz
Order received page 'Order Details' Table not responsiveClosed
TheGem (WPBakery)
Updated January 29, 2019 at 6:13pm
2
Most recent comment from Jryz:HiI have solved the problem. thanks