Public Tickets
Dan Moody
Demo contentClosed
TheGem (WPBakery)
Updated November 28, 2017 at 6:55am
7
Most recent comment from Oliver:Yes, sure, seems there were connection problems during the import.
reynolderwandi
TheGem Product Grid brokenClosed
TheGem (WPBakery)
Updated November 27, 2017 at 1:50pm
3
Most recent comment from reynolderwandi:solved by updating thegem themes elements plugins
Chris
Visual ComposerClosed
Codeus
Updated November 27, 2017 at 9:36am
6
Most recent comment from [deleted]:Sorry. Wrong information in article.To udpate required plugins you need:1. Deactivate Codeus theme (activate another)
2. Deactivate and remove plugins which you want to update.
3. Activate Codeus an ...
VANYMarketing
Icons & Purple BarClosed
TheGem (WPBakery)
Updated November 27, 2017 at 8:16am
2
Most recent comment from Sergio:Hi,Can you pls provide more details (screenshots) for each issue?
Don
problem with setting links manuallyClosed
TheGem (WPBakery)
Updated November 27, 2017 at 8:14am
3
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
EVA SANCHEZ DE LA MORENA
HOw many installations?Closed
TheGem (WPBakery)
Updated November 27, 2017 at 6:55am
2
Most recent comment from Oliver:Hi!We are constantly monitoring how many live sites are on your license, you can set your site for development or testing on local host or any domain and then activate with this license your l ...
Arjun Devang
Regarding Slider revolution Add-on ParticleClosed
TheGem (WPBakery)
Updated November 27, 2017 at 6:55am
4
Most recent comment from Oliver:Welcome!
zappapa
increase font sizes for mobileClosed
TheGem (WPBakery)
Updated November 25, 2017 at 5:46pm
2
Most recent comment from zappapa:Solved... I realized just now that I can view public tickets and I saw that this question was asked - and answered - before. So, I added custom css via Appearance -> Theme options -> General -> Advanc ...
andreanovelli
responsiveClosed
TheGem (WPBakery)
Updated November 24, 2017 at 1:51pm
8
Most recent comment from Oliver:Thank you so much!
andreanovelli
migrationClosed
TheGem (WPBakery)
Updated November 24, 2017 at 9:41am
4
Most recent comment from Oliver:Welcome!
Pedro Escobar
customer grayscale error and suspend clinkClosed
TheGem (WPBakery)
Updated November 24, 2017 at 9:14am
8
Most recent comment from Oliver:Welcome!
Andre
layout problemClosed
TheGem (WPBakery)
Updated November 23, 2017 at 2:04pm
7
Most recent comment from Sergio:Hi, thanks for the info !
omiler
Theme LanguageClosed
TheGem (WPBakery)
Updated November 23, 2017 at 1:41pm
2
Most recent comment from Oliver:HI!Try to use loco translate plugin it's will much simple..
Pedro Escobar
personalization courses in my webClosed
TheGem (WPBakery)
Updated November 23, 2017 at 12:34pm
5
Most recent comment from Pedro Escobar:ok, Thank you
Jeffrey
Images not showing, and CSS in customizer keeps disappearingClosed
TheGem (WPBakery)
Updated November 23, 2017 at 9:11am
3
Most recent comment from Oliver:HI!Ok, thank you for letting know, an any case, feel free to contact us if you need help.