Public Tickets
Abigail
pluginClosed
TheGem (WPBakery)
Updated January 3, 2018 at 11:44am
2
Most recent comment from Oliver:Hi, sorry, we don't tested. We recommend to use WPML plugin, theme is fully compatible with it.
verbo_ec
Button TextClosed
TheGem (WPBakery)
Updated January 3, 2018 at 9:19am
2
Most recent comment from Michael:HI! You can change the text as follow:
technicaltraders
Google tracking code placement?Closed
TheGem (WPBakery)
Updated January 3, 2018 at 8:58am
2
Most recent comment from Sergio:Hi,you can use third-party plugins , for example https://wordpress.org/plugins/google-analytics-for-wordpress/
SSHATAK
Activation CodeClosed
TheGem (WPBakery)
Updated January 3, 2018 at 7:29am
2
Most recent comment from Oliver:Hi,Sorry for delay, we are on the small vacations.
I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for dem ...
Max
Hacked Site - 2 times alreadyClosed
Codeus
Updated January 2, 2018 at 9:05am
2
Most recent comment from [deleted]:Our theme was developed completely in accordance with the requirements of Wordpress Codex and was checked by Envato Market team. We do not think that hack was done throught our theme. Unfortunately, ...
thecozymethod
WPBakery Page Builder TemplatesClosed
TheGem (WPBakery)
Updated December 29, 2017 at 1:17pm
4
Most recent comment from Oliver:Feel free to contact us if you need help.
kabasaiko
Visual Comp. - Portfolio & Portfolio Slider SAVE BUTTON not working/not savingClosed
TheGem (WPBakery)
Updated December 29, 2017 at 11:33am
4
Most recent comment from Oliver:Welcome!
jovan johnson
landing pagesClosed
Scalia
Updated December 29, 2017 at 8:04am
2
Most recent comment from Oliver:Hi, here is another style of this page:http://codex-themes.com/scalia/pages/index-landing/orhttp://codex-themes.com/scalia/one-page/orhttp://codex-themes.com/scalia/scrollex/
ularpiton
Product SearchClosed
TheGem (WPBakery)
Updated December 28, 2017 at 12:59pm
10
Most recent comment from Oliver:You have the html error pls. check now closed div
masterfili
Not being able to download all required and recommended plugins.Closed
TheGem (WPBakery)
Updated December 28, 2017 at 6:40am
2
Most recent comment from Oliver:Hi, pls. provide the wp-admin and FTP access, we'll check.
valmustechnology
Container not appearing on mobileClosed
TheGem (WPBakery)
Updated December 27, 2017 at 1:42pm
4
Most recent comment from Michael:I've almost completely redesigned this unit, so you'd better look at the final result.
dmccleod75
Inline iconsClosed
TheGem (WPBakery)
Updated December 27, 2017 at 7:32am
6
Most recent comment from Oliver:Hi, pls. provide the wp-admin and FTP access.
Babak25th
Error in importing demoClosed
TheGem (WPBakery)
Updated December 27, 2017 at 7:25am
3
Most recent comment from Oliver:Hi, sorry for delay in the answer, we are on the short vacations, thank you for letting know, in any case feel free to contact us when you need help.
typostrate
Line not working on mobileClosed
TheGem (WPBakery)
Updated December 22, 2017 at 1:21pm
3
Most recent comment from typostrate:Cool updated it to min width than worked. Thank you!
Pasquale
Error Uncaught TypeError: Cannot read property 'call' of undefinedClosed
TheGem (WPBakery)
Updated December 22, 2017 at 11:20am
4
Most recent comment from Oliver:Hi, at first pls. update the theme to the latest version:Updating a theme